1. 1. WHAT IS CULTURE???
2. 2. ORGANIZATIONAL CULTURE Culture is a pattern of beliefs & expectations shared by the organizational members. These beliefs and expectations produce norms that powerfully shape the behavior of individuals and groups in the organization (Schwartz & Davis 1981)
3. 3. FUNCTIONS OF CULTURE Boundary Defining Role Sense of Identity Sense of Commitment Behavioral Guidelines Implicit dos and donts
4. 4. Innovation Results Vs. Process People Vs. Rank Team Work
5. 5. LEVELS OF CULTURE Schein Artifacts Beliefs, Values &Attitudes Basic Assumptions
6. 6. Handys Typology Dominant Vs. Subcultures Strong Vs. Weak Cultures
7. 7. HOW IT IS FORMED & MAINTAINED Top Management / Leadership Rites of passage & socialization Incorporation and rejection Communications Rewards Role Models Training Rituals, Ceremonies, Stories (Rites of integration)
8. 8. FACTORS INFLUENCING CULTURE SIZE ENVIRONMENT / MARKET OWNERSHIP NATIONAL CULTURE
9. 9. KLPs Benefits of a Strong Culture FIT Job Performance, Lower Turnover, Job Satisfaction Conflict reduction Less Formalization
10. 10. Is Culture a Liability? Barriers to Change Lack of Diversity Mergers