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Creating a Most Loved Workplace®
Copyright © Best Practice Institute, Inc.
Copyright © Best Practice Institute, Inc.
Louis CarterCEO & Founder, Best Practice Institute
www.BestPracticeInstitute.org
Overview
• How to Produce More for your Organization– 94% said they would produce 4 X more if they loved their workplace
• Definition of a Most Loved Workplace– A feeling of value and respect from those in the organization
– Organization lives the values and ethics it espouses– Lowest: Options for flexible work, Compensation, and Great benefits
have the least effect on a person loving their workplace.
• Actions and Behaviors that lead to loving your workplace are all centered around respect.
• People Factors• How to Become a Most Loved Workplace
Copyright © Best Practice Institute, Inc.
Actions and Behaviors That Lead to Loving Your Workplace Through RESPECT
• R - Recognize (provide appreciation for positive behaviors and actions)• E - Empathize (put yourself in the shoes of others to understand their situation/point of
view)• S - Share (share honest and truthful advice (feedback and coaching), support and share
ideas in a safe and constructive manner)• P- Purpose (Have a reason for doing what you are doing - why are you doing what you
are doing? Why are you there? Why are all of us here - here on this work planet?)• E- Ethical (Establishing and living by a set of standards of practice and discipline that is
consistent and in line with expectations of the industry and business in general).• C- Co-Create (Develop programs, systems, products, etc. by hearing and understanding
the ideas of others and creating something that is larger than any one individual could create on their own. Co-creation creates ownership of an idea that creates greater “buy-in,” shared understanding, and commitment to the final end “product.” Co-creation can happen through a multitude of interventions. See article on Whole System Transformation - and the BPI process for Co-Creation.
• T- Trust (Doing what you say you are going to do. Following up on promises and commitments and being accountable for your actions)What Causes a Most Loved Workplace?
Copyright © Best Practice Institute, Inc.
Copyright © Best Practice Institute, Inc.
Copyright © Best Practice Institute, Inc.
Copyright © Best Practice Institute, Inc.
Copyright © Best Practice Institute, Inc.
Copyright © Best Practice Institute, Inc.
Copyright © Best Practice Institute, Inc.
What Works and What Doesn’t
Copyright © Best Practice Institute, Inc.
Copyright © Best Practice Institute, Inc.
Copyright © Best Practice Institute, Inc.
DATA
Copyright © Best Practice Institute, Inc.
Copyright © Best Practice Institute, Inc.
Copyright © Best Practice Institute, Inc.
Copyright © Best Practice Institute, Inc.
Copyright © Best Practice Institute, Inc.
Closing Thoughts
Copyright © Best Practice Institute, Inc.
Copyright © Best Practice Institute, Inc.
www.BestPracticeInstitute.org