Lean Leadership, Culture, and Tools

Chris HefleyCEO | LeanKit

@indomitablehef#AgileIL15 @AgileIsrael

Lean Leadership Culture, and Tools

• Without Leadership, sustainable Lean/Agile is impossible

• Leadership’s responsibility is to change the culture, by teaching Lean Thinking

• Lean Tools (Lean Thinking Tools) are essential for changing the culture

1960s-1980s 1980s 1990s 2000s Today

TOC

Just-In-Time

Lean Manufacturing

Lean Healthcare

Systems Engineering

ConstructionToyota

Six Sigma

TQM

Agile

SAFe

Scrum

Focus on flow / feedback vs. “efficiency”

Lean Startup

Lean – A multi-industry trend

Last Planner

Kanban

Built on a foundation of Leadership

The Goal of Lean

Pillars of Lean

Principles, Values, and Tools

The House of Lean

Lean = Lean Thinking

Lean Tools = Thinking Tools

Lean Thinking Tools

• “5 Whys”

• PDSA (Plan-Do-Study-Act)

• Cost of Delay

Agile Thinking Tools

• Planning Poker

• Story Mapping

LeanKit’s Thinking Tools

• FSGD

• TLDR

• Fat Robin Scheduling

• 0.5x Thinking

FrequentSmallGoodDecoupled

what Fizz Goodand

what doesn’t

FrequentSmallGoodDecoupled

FrequentSmallGoodDecoupled

FrequentSmallGoodDecoupled

FrequentSmallGoodDecoupled

FrequentSmallGoodDecoupled

AnnuallyBigGoodCoordinated

FrequentSmallPerfectCoordinated

FrequentBigPerfectCoordinated

FrequentBigGoodCoordinated

QuarterlySmallGoodCoordinated

FrequentSmallGoodDecoupled

TestedLoggedDocumentedReviewed

@ifandelse

DIY Lean Tools• As you learn Lean Thinking, you can (and should) create your

own Lean (Thinking) Tools

• Borrow and Customize Models and Tools from wherever you find them

• Brand them as your own

• What’s your organization’s “FSGD”?

DevOps• What is DevOps?

• Another Thinking Tool (not just tech)

• The goal of DevOps: Continuous Delivery, High Quality and Safety

• Corresponds to two classical Lean Thinking Tools

• Error-Proofing (Poka-Yoke)

• Autonomation (Jidoka)

Poka Yoke

Mistake-Proofing

Autonomation (Jidoka)• “Intelligent Automation” or “Automation with a human touch”

The Self-Healing Machine

So, it’s all about Lean

Lean Leadership

• Sustainable Lean/Agile requires Leadership

• Not just “permission” from Leadership

• Not just “buy in” from Leadership

• Leadership must Lead and Teach Lean Thinking

Lean Culture

• Sustainable Lean/Agile requires a cultural change

• To change the culture, change the thinking

Lean Tools

• Use Lean Tools to teach Lean Thinking

• “A Fool with a Tool is still a Fool”

• The tools don’t make you Lean, or Agile, or effective at DevOps (not even LeanKit )

Start with Leadership• The initial goal of a Lean/Agile transformation effort should

be to “convert” the Leadership

• Without Leadership and Cultural Change, Lean/Agile won’t be sustainable

• Use initial Agile transformation results to provide evidence of positive change, and real economic impact

• Lean Metrics can help to show that economic impact (better than Agile alone)

For more information• On FSGD: leankit.com/FSGD

• Lean and “The house of Lean”

• Lean Primer by Craig Larman and Bas Vodde

• LeanPrimer.com

• On DevOps

• Tomorrow’s DevOps Flow Workshop, by Dominica DeGrandis

• More great Lean content, webinars, e-books, etc., at LeanKit.com/blog and LeanKit.com/Learn