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Leadership

Ann Marie O’Grady

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ProgrammeDefinitions5 Key AttributesLeadership BehavioursUnacceptable Behaviours5 Unspoken Employee Requests

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Definitions

“Leaders influence others by what they say, how they say it and what they do” – LEO

“Leaders do the right thing, managers do things right” – Warren Bennis

“Everyone in a managerial position is perforce a leader. This is not a choice. The only choice is whether you are a skilled or unskilled leader” – Marie Manthey

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5 Key Attributes

Taking our leadership completely seriously

Developing high self esteemMaking close dependable relationships

the basis of everything we doBecome a leader of leadersTaking positive initiatives instead of

complaining and blaming

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Leadership Behaviours Jan Sobieraj

Not just short termChallenges the status quo “Active” engagement with stakeholders Is positive but realisticSees world through others’ eyes –

Patients, staff Shows respect for othersGenuine desire for improvementActively involves teams and individuals

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Awareness of the external and internal context Sensitivity to differential impact Able to analyse and think creatively Manages performance Develops and coaches Action orientated Decisive, ready to take risks Inspirational communicator and networker Empowers others to take the lead Transparent, honest, listens and approachable Confronts and resolves difficult issues Rewards positive action and behaviours Actively pursues opportunities

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Unacceptable Behaviours Jan Sobieraj

Bullying, destroying confidence and harassment

Lying concealment and hypocrisy The “isms”- sexism, racism, tribalism etc Self glorification rather than the common good Unaware of personal impact (including physical

health and emotional state) Ducking responsibility and decision making “Passing the buck” Forgets that patients are centre stage

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5 Unspoken Employee Requests

Hear me and understand meEven if you disagree with me, please do

not make me wrongAcknowledge the greatness within me Remember to look for my loving

intentionsTell me the truth with compassion

Robert Greenleaf

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Self Affirmation

I will remember I am good and that I have done the best I could when the whole situation is taken into account. I do not need to take a negative view of myself or to puff up my importance. I am learning how to do things better all of the time and I will improve. In the meantime I am enough as I am