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Mike Burrows ([email protected])Twitter: @asplake, @agendashift and @KanbanInsideHome: www.agendashift.com
The Kanban Values Exercise, 2016 Edition
Copyright © 2014-2016 Agendashift (a trading name of Positive Incline Ltd)
The Kanban Values Exercise by Mike Burrows of Positive Incline Ltd is licensed under the Creative Commons Attribution-ShareAlike 4.0 International License. To view a copy of this license, visit http://creativecommons.org/licenses/by-sa/4.0/deed.en_US.
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• Map the 4 foundational principles & 6 core practices to the 9 values– Hints: 3 practices map to 1 value; 2 values map to 1 practice– Hint: do the principles first, and do both sets in bottom-to-top order
• Reflect & discuss:– Choose 3 values that resonate with you personally– Choose 3 values that seem important or challenging in your current
organizational context– For each of those two categories, choose a top 3 for your group and
prepare to report back
Exercise: Kanban’s values system
• : Start with what you do now• : Agree to pursue evolutionary change• : Initially, respect existing roles,
responsibilities and job titles• : Encourage acts of leadership at
all levels in your organization –from individual contributors tosenior management
customer focus|agreement|collaboration|flow|leadershiptransparency|understanding|respect|balance
Foundational Principles (2012)
• : Start with what you do now• : Agree to pursue evolutionary change• : Initially, respect existing roles,
responsibilities and job titles• : Encourage acts of leadership at
all levels in your organization –from individual contributors tosenior management
leadership
customer focus|agreement|collaboration|flow|leadershiptransparency|understanding|respect|balance
Foundational Principles (2012)
• : Start with what you do now• : Agree to pursue evolutionary change• : Initially, respect existing roles,
responsibilities and job titles• : Encourage acts of leadership at
all levels in your organization –from individual contributors tosenior management
respect
leadership
customer focus|agreement|collaboration|flow|leadershiptransparency|understanding|respect|balance
Foundational Principles (2012)
• : Start with what you do now• : Agree to pursue evolutionary change• : Initially, respect existing roles,
responsibilities and job titles• : Encourage acts of leadership at
all levels in your organization –from individual contributors tosenior management
respect
leadership
agreement
customer focus|agreement|collaboration|flow|leadershiptransparency|understanding|respect|balance
Foundational Principles (2012)
• : Start with what you do now• : Agree to pursue evolutionary change• : Initially, respect existing roles,
responsibilities and job titles• : Encourage acts of leadership at
all levels in your organization –from individual contributors tosenior management
respect
leadership
agreementunderstanding
customer focus|agreement|collaboration|flow|leadershiptransparency|understanding|respect|balance
Foundational Principles (2012)
• : Visualize• : Limit work-in-progress (WIP)• , : Manage flow• : Make policies explicit• : Implement feedback loops• : Improve collaboratively,
evolve experimentally (…)
NB: 1 value appears 3 times!
customer focus|agreement|collaboration|flow|leadershiptransparency|understanding|respect|balance
Core Practices
• : Visualize• : Limit work-in-progress (WIP)• , : Manage flow• : Make policies explicit• : Implement feedback loops• : Improve collaboratively,
evolve experimentally (…)
NB: 1 value appears 3 times!
customer focus|agreement|collaboration|flow|leadershiptransparency|understanding|respect|balance
Core Practices
• : Visualize• : Limit work-in-progress (WIP)• , : Manage flow• : Make policies explicit• : Implement feedback loops• : Improve collaboratively,
evolve experimentally (…)
NB: 1 value appears 3 times!
customer focus|agreement|collaboration|flow|leadershiptransparency|understanding|respect|balance
Core Practices
collaboration
• : Visualize• : Limit work-in-progress (WIP)• , : Manage flow• : Make policies explicit• : Implement feedback loops• : Improve collaboratively,
evolve experimentally (…)
NB: 1 value appears 3 times!
customer focus|agreement|collaboration|flow|leadershiptransparency|understanding|respect|balance
Core Practices
transparencycollaboration
• : Visualize• : Limit work-in-progress (WIP)• , : Manage flow• : Make policies explicit• : Implement feedback loops• : Improve collaboratively,
evolve experimentally (…)
NB: 1 value appears 3 times!
customer focus|agreement|collaboration|flow|leadershiptransparency|understanding|respect|balance
Core Practices
transparencytransparencycollaboration
• : Visualize• : Limit work-in-progress (WIP)• , : Manage flow• : Make policies explicit• : Implement feedback loops• : Improve collaboratively,
evolve experimentally (…)
NB: 1 value appears 3 times!
customer focus|agreement|collaboration|flow|leadershiptransparency|understanding|respect|balance
Core Practices
transparency
transparencytransparencycollaboration
• : Visualize• : Limit work-in-progress (WIP)• , : Manage flow• : Make policies explicit• : Implement feedback loops• : Improve collaboratively,
evolve experimentally (…)
NB: 1 value appears 3 times!
customer focus|agreement|collaboration|flow|leadershiptransparency|understanding|respect|balance
Core Practices
transparency
flowtransparencytransparencycollaboration
• : Visualize• : Limit work-in-progress (WIP)• , : Manage flow• : Make policies explicit• : Implement feedback loops• : Improve collaboratively,
evolve experimentally (…)
NB: 1 value appears 3 times!
customer focus|agreement|collaboration|flow|leadershiptransparency|understanding|respect|balance
Core Practices
transparency
customer focus flowtransparencytransparencycollaboration
• : Visualize• : Limit work-in-progress (WIP)• , : Manage flow• : Make policies explicit• : Implement feedback loops• : Improve collaboratively,
evolve experimentally (…)
NB: 1 value appears 3 times!
customer focus|agreement|collaboration|flow|leadershiptransparency|understanding|respect|balance
Core Practices
transparency
customer focus flowtransparencytransparencycollaboration
balance
1. Start with what you do now• understanding current processes, as actually practised• respecting existing roles, responsibilities, and job titles
2. Agree to pursue improvement through evolutionary change
3. Encourage acts of leadership at every level, from individual contributor to senior management
Addendum: Change management principles (2015)
November 2015
1. Focus on the customer2. Manage the work; let people self-organise around it3. Evolve policies to improve customer and business
outcomes
Addendum: Service delivery principles (2015)
November 2015
