International School of

Management, Patna

Questionnaire of Mobile Phone

Prepared By- Submitted To-

Amit Kumar S.Chakravarty

(Pgdm 2014-16)

This is an anonymous questionnaire. Please take few minutes to

answer the questions. This survey will help me to know how people

answer the questions. This survey will help me to know how people

Use mobile phone, how they use their mobile phones? And from this

information fits how they want it and use it. Many thanks for taking

part.

(Customer Profile)

1. Name:

2. Mobile no.

3. Email id.

4. Gender

Male Female 5. Marital Status Married Single 6. Age Group 10 - 20 20 – 30 30 - 50 50 & Above 7. Occupation Self Employed Professional Salaried House wife Student Others 8. Education Level University degree & above High School Elementary Level Illiterate 9. Income Level (per month) < 10000 < 30000 < 50000

Greater than 50000 Section B: About mobile phones 10. Do you have your own mobile phone?

a) Yes b) No

11. How many phones do You have?

a) 1 b) 2 c) 3, or more d) I don't have, but I would

12. What brand is it?

a) Nokia b) Samsung c) Siemens d) Sony Ericsson e) Motorola f) Other g) I don't have it

13.How often do You change Your mobile?

a) Every other year b) Every other month c) Every other week d) Always the same phone

14.Is the design of a mobile phone important for You?

a) Yes, of course b) I don't care c) Not at all

15. You often use your phone to:

a) Call b) SMS c) WAP(Mobile internet) d) MMS

16. Which mobile operator do you use?

a) TELE2 b) Omnitel c) Bite d) Other

17. How much money do You spend on mobile services per month?

a) 1-20 Lt b) 20-50 Lt c) 50-100 Lt d) 100-200 Lt e) more than 200 lt

18. How many SMS do you send per day?

a) 0-10 b) 10-50 c) 50-100 d) more than 100

19. Buying a new mobile phone for You is important:

a) Main functions (making calls, writing SMS,MMS...)

b) Specific functions (camera, MP3 player, Dictaphone,etc.)

c) External appearance d) Emotional satisfaction

20. Do You use your mobile phone while driving?

a) Never b) Just when sms comes c) Only when answering a call

21. Have You ever thought about negative effects of mobile phones?

a) Yes b) No

22.Have you any idea please given below.