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Happy employees create happy customers. Different studies identify that there is a high correlation between employee engagement and customer satisfaction. But how is the engagement of your employees? A seriously conducted employee survey can reveal interesting and helpful insights of your company. An employee survey can be an important information source of the working atmosphere, of important working procedures, the employees’ identification with the company and the lived corporate culture. Make use of the advantage to identify already today weak points in order to take the right measures before the weaknesses have an negative effect on the operating result. This presentation informs you about the essential steps to make your survey a suceess. For further information: http://english.infowiz-umfragen.ch
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Survey Software InfoWiz® www.infowiz.ch
How To Successfully Conduct An Employee Survey
by INFONAUTICS GmbH
Why
Does your corporate communication look
Does your corporate communication look
like this …
… or maybe this way?
What aboutTeamwork in your company?
What about Teamwork in your company?
Is there a respectful
cooperation?
… or perhaps not so much?
With a successful employee survey you can achieve:
With a successful employee survey you can achieve:
•Encrease of employee satisfaction
With a successful employee survey you can achieve:
•Encrease of employee satisfaction•Improvement of working atmosphere
With a successful employee survey you can achieve:
•Encrease of employee satisfaction•Improvement of working atmosphere•Optimization of work processes
With a successful employee survey you can achieve:
•Encrease of employee satisfaction•Improvement of working atmosphere•Optimization of work processes•Improvement of communication in the company
With a successful employee survey you can achieve:
•Encrease of employee satisfaction•Improvement of working atmosphere•Optimization of work processes•Improvement of communication in the company•Promotion of suggestion scheme
With a successful employee survey you can achieve:
•Encrease of employee satisfaction•Improvement of working atmosphere•Optimization of work processes•Improvement of communication in the company•Promotion of suggestion scheme•Enhancement of employee loyalty
Happy employees create happy customers!
Let‘s start!
Let‘s start!
9 Essential steps to successfully conduct your employee survey
1. Planning and Goal-Setting
1. Planning and Goal-Setting
Schedule enough time in order to define your objectives and to create the questionnaire.
1. Planning and Goal-Setting
What can be possible goals?
1. Planning and Goal-Setting
What can be possible goals?
Analysis of employee satisfactionRelationship between employee and superiorIdentification of potential vulnerabilitiesIdentification of training needs
2. Creating a Questionnaire
2. Creating a Questionnaire
Online questionnaire
and/or paper questionnaire
User-friendly software tool to create questionnaires easily www.infowiz.ch
2. Creating a Questionnaire
Online questionnaire
and/or paper questionnaire
Structure of questionnaire:• General information in the header• Catalogue of questions in the body• Socio-demographic questions in the footer
User-friendly software tool to create questionnaires easily www.infowiz.ch
3. Survey Announcement
3. Survey Announcement
Motivate your employees to participate in the survey!
Inform about the goals of the survey and the opportunity to contribute to improvements and optimization of processes by participating.
4. Conducting the Employee Survey
4. Conducting the Employee Survey
Make sure that the
voluntary and anonymous participation is guaranteed.
5. Evaluation of the Data
Keep in mind that the presentation of the results should be in a generally understandable form and provides answers.
Keep it simple!
6. Feedback to the Employees
Inform the employees about the results of the survey in a resonable time frame.
7. Creating Action Plan
Define in a team the necessary
measures for improvement.
8. Implementation of the Measures
8. Implementation of the Measures
Now
Action!
8. Implementation of the Measures
Now
Action!The targets set will be implemented.
9. Control of Results
9. Control of Results
Show your employees what goals have been achieved and what has been improved due to the survey.
9. Control of Results
Show your employees what goals have been achieved and what has been improved due to the survey.
This motivates to take part in future surveys too.
The survey software manages in a most simplest way the complete process from creating a questionnaire, collecting the responses up to displaying sound statistical analysis by mouse click.
Survey Software InfoWiz®
http://www.infowiz.ch
The End
Produced by: INFONAUTICS GmbHAuthor: Anita WirzImage Credits: pixaby.com
freedigitalphotos.net by Stuart Miles, jesadophorn, Idea go, stockimages, Thaikrits, kratch0013
