HOW TO MAKE ANY

GLOBAL PROCESS OWNER

SUCCESSFULThe three focus areas: A CEO’s guide

A GPO (GLOBAL PROCESS OWNER) IS ENTRUSTED WITH

RESPONSIBILITIES TO MAKE FUNCTIONS EFFICIENT,

REDUCE COST TO SERVE THE BUSINESS AND CREATE VALUE FOR THE ENTERPRISE.

DIGITAL TECHNOLOGIES PROVIDE BOTH AN

OPPORTUNITY AND CHALLENGE FOR THE GPO COMMUNITY.

The challenge is how to get it right first time!

THERE ARE THREE CRITICAL AREAS WHICH

IF CORRECTLY FOCUSED UPON, CAN

MAKE ANY GPO SUCCESSFUL IN

LEVERAGING DIGITAL TECHNOLOGIES FOR

ACHIEVING ORGANIZATION OBJECTIVES.

1. DEFINING CORRECTLY THE “O” FOR THE GPO; THE OWNERSHIP

Record to CloseClose to Report

Report to Information

Typical R2R GPO ownershipCouldn’t integrate reporting output into

information for Decision Support ??

The most value added ownership would be Record to Information for the

GPO and not just Record to Report

1. ALIGN THE EXPECTED OUTCOME FROM GPO ROLE TOWARDS THE ORGANIZATION STRATEGY

It is critical for a GPO to focus on the following for a

successful digitization plan:

- Know the organization objective

1. ALIGN THE EXPECTED OUTCOME FROM GPO ROLE TOWARDS THE ORGANIZATION STRATEGY

It is critical for a GPO to focus on the following for a

successful digitization plan:

- Understand the linkage between outcome from

the ownership and the organization objectives

1. ALIGN THE EXPECTED OUTCOME FROM GPO ROLE TOWARDS THE ORGANIZATION STRATEGY

It is critical for a GPO to focus on the following for a

successful digitization plan:

- Accordingly target the outcome through the

digital transformation plan

1. GPO TO DRIVE IMPLEMENTATION OF PROCESS

CHANGE, FOR THE ORGANIZATION AND BY THE EMPLOYEE

Get buy-in from top and alignment

from middle management…

…design thinking workshop to co-imagine the

design and for co-creating the prototypes

1. GPO TO DRIVE IMPLEMENTATION OF PROCESS

CHANGE, FOR THE ORGANIZATION AND BY THE EMPLOYEE

Get participation from process

employees across geographies and

functional boundaries for

implementation

1. GPO TO DRIVE IMPLEMENTATION OF PROCESS

CHANGE, FOR THE ORGANIZATION AND BY THE EMPLOYEE

Track performance of the outcome

and communicate regularly to all

the stakeholders

QUESTIONS

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