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Get ConnectedBreakout Session 1 & 2CTT Conference in Stockholm 12 June 2014
Powerful metrics that enable leaders to measure and manage cultures.www.valuescentre.com
1
Get Connected – A practical guide to grow a desired team culture
This workshop aims to introduce the “Get Connected” approach and empower you align and work with it in your own practice. The free on line book “Get Connected” has the ambition to empower team leaders, consultants and facilitators with a shared understanding and language with a practical self-guided toolkit to grow team cultures. We will lead you through the framework, process and methodology in an interactive way. It is also a full afternoon session in order to give you time to experience and reflect upon some of the exercises.
GET CONNECTED – Breakout Session 1 & 2 Stockholm 12 June 2014When What How Result Time Where
13.50-14.00 Prepare Make sure everyone gets a copy of the book See and feel the book 10 min
14.00-14.10 Introduction OVERVIEW Purpose and agenda of the session(s). Show Madrid video.
Agenda presented. 10 min
14.10-14.40 Dream TeamPage 11
Team LearningPage 165-172
WORKSHOP: “Think of a moment when you were in a Dream Team, what made it happen?”. Start individually, write down on a paper. In pairs share the answers and then in plenary. Display answers on whiteboard/flipchart what’s above / below the surface. Debrief/Reflect – Individually-Small group-Whole group.
A shared understanding that much of the success factors that creates a “Dream Team” is below the surface.
30 min
14.40-15.00 Get Connected –the bookPage 12 and 16
PRESENTATION: History, structure, target group and principles (language) about the book.
Connect to the thinking and rational of the book.
20 min
15.00-15.45 Break Fruits, water and coffee 15 min
15.45-15.50 Introduction (2) OVERVIEW Purpose and agenda of the session Agenda presented 5 min
15.50-16.30 From Fear to TrustPage 93-96
WORKSHOP: Think of a situation/relation that you have avoided to act upon… follow the steps to connect to your self and your “Counselors”.
Understand the strength of working with your fears, and the impact it subconsciously could have on you / your team.
40 min
16.30-16.35 Energy transition Transition from exercise to Open Space Be more present 5 min
16.35-17.00 Q&A
Open SpacePage 66-67
OPEN SPACE: Ask them to in groups of two think about how they would use this book? What ever question is asked is the right one…Invite to a plenary dialogue. Focus on HOW to use and apply this book and its principles in MY OWN work life (as leader or consultant ). Q: How do we build trust in the facilitator? Evolutionary Coaching
Satisfy participants specific needs or request
30 min
The pages refer to where you find more about it in the book Get Connected
2
Dream Team
GET CONNECTED
Page 11
Think of a moment when you where part of a Dream Team…
What made it become a Dream Team?
4Source: Barrett Values Centre
What makes it become a Dream Team
Clear definition
Clear goals
Flexibility
Appreciation
Professional attitude
Common goal
Count on each other
Creativity
Entrepreneurship
Perseverance
Ability to make things discussable
Share knowledge and experiences
Drive to achieve something
Goal we all find worthwhile
Everyone contributes in it's of her own way (talents)
Enthusiasm
Meaningful
Accountability
Commitment
Shared vision and values
Openness and transparency
Dare to be criticalPassion
Knowledge
Informing each other
High standards set
Good team ambiance
Professional proudness
Profound long-term strategy
Good working relationships
Focus on realising client expectations
Room for own decisions
result-client-quality focused leadership
Leadership
Clear accountability and responsibility. Target and goals
driven assignment
Engagement from all
Respect
Humor & fun
Empowerment
Diversity
Willing to do more if needed
Trust
Compassion
Celebrate successes
CollaborationOpen
communication
Flexibility
Efficiency Urgency
Solution focus
Participative
Engagement
Individual recognition (being seen!).
Adaptability
Clear decision matrixClear agreements
Expertise and competence
Cooperation
Consultation
Continuous learningPositive approach
Perseverance
Integrity
All of us were pulling into one direction
Honesty
Friendship
Social interactions
"we are the champions“ mentality/drive
Encouraging atmosphere
Source: Barrett Values Centre
What makes it become a Dream Team
Clear definition
Clear goals
Flexibility
Appreciation
Professional attitude
Common goal
Count on each other
Creativity
Entrepreneurship
Perseverance
Ability to make things discussable
Share knowledge and experiences
Drive to achieve something
Goal we all find worthwhile
Everyone contributes in it's of her own way (talents)
Enthusiasm
Meaningful
Accountability
Commitment
Shared vision and values
Openness and transparency
Dare to be criticalPassion
Knowledge
Informing each other
High standards set
Good team ambiance
Professional proudness
Profound long-term strategy
Good working relationships
Focus on realising client expectations
Room for own decisions
result-client-quality focused leadership
Leadership
Clear accountability and responsibility. Target and goals
driven assignment
Engagement from all
Respect
Humor & fun
Empowerment
Diversity
Willing to do more if needed
Trust
Compassion
Celebrate successes
CollaborationOpen
communication
Flexibility
Efficiency Urgency
Solution focus
Participative
Engagement
Individual recognition (being seen!).
Adaptability
Clear decision matrixClear agreements
Expertise and competence
Cooperation
Consultation
Continuous learningPositive approach
Perseverance
Integrity
All of us were pulling into one direction
Honesty
Friendship
Social interactions
"we are the champions“ mentality/drive
Encouraging atmosphere“Get Connected” has the intention
to help you as a leader to recreate these moments of a Dream Team!
Source: Barrett Values Centre
The book
GET CONNECTED
Powerful metrics that enable leaders to measure and manage cultures.www.valuescentre.com
9
GET CONNECTED
1. Make culture tangible in projects
2. Create a shared language
3. Offer practical tips and dialogue tools
Purpose
Powerful metrics that enable leaders to measure and manage cultures.www.valuescentre.com
10
Co-created by a global “BVC Team”
Hector
Phil Pleuntje
NiranTor
Powerful metrics that enable leaders to measure and manage cultures.www.valuescentre.com
11
GET CONNECTEDA practical guide to grow a desired team culture.
• Free more human potential • Facilitate “transformation practitioners”
– Language and tools– Confidence and inspiration– Grow and nurture “beneath the surface”
• Practical tips on how to go from CTT to action• A book, free for all!
Language and tools
12Source: Barrett Values Centre
Align to strategy!
Be persistent!
Five areas to Get Connected
Our REALITY – the big picture…
13Source: Barrett Values Centre
ME – my passion and values…
Our AMBITIONS – our goals…
US – our values and behaviours…
Our LEARNING – how to grow and develop…
25 Dialogue Tools
14Source: Barrett Values Centre
15Source: Barrett Values Centre
COLLECTIVEINDIVIDUAL
OBJECTIVE
SUBJECTIVE
My Team’s Level of
TrustPage 152
Team Core Values and
Wanted Behaviour
Page 123
Elephant in the roomPage 157
LeadershipValuesAssessment
Important Questions
Page 69
Align Strategy & Culture
Page 109
From CVA to ActionPage 129
Values in ActionPage 143
IndividualValuesAssessment
CulturalValuesAssessment
Dialogue Tools for Whole System Change
16Source: Barrett Values Centre
Introduction/Background
Purpose &Objective
Time
BeforeDuringAfter
17
Agenda Facilitator notes
Source: Barrett Values Centre
18
Handout
Source: Barrett Values Centre
Powerful metrics that enable leaders to measure and manage cultures.www.valuescentre.com
19
Own website for GET CONNECTED
www.valuescentre.com/getconnected
Free* pdf download • Whole book• Each chapter• Each tool (+ additional tools)
*) Ask for email for all downloads.
Purchase printed book at
Slides to present the book/each tool
GET CONNECTED
Download what you need atwww.valuescentre.com/getconnected
Seven Levels of Consciousness©
Selfless serviceBeing your purpose. Compassion, humility, forgiveness. Caring for humanity and the planet.
Service to humanity and societal contributionSocial responsibility, long-term perspective, ethics, compassion and humility.
Global sustainabilityHuman rights, long-term perspective, ecological resilience, peace, focus on future generations. Global perspective.
Making a positive difference in the worldLiving your purpose. Empathy, alliances, intuition, mentoring and focus on wellbeing (physical, emotional, mental, spiritual).
Internal/External collaboration, community involvementEnvironmental awareness, employee fulfilment, coaching/mentoring and caring for the local community.
Strategic alliances and regional partnershipsRegional collaboration, environmental awareness, quality of life, community involvement and sustainability. Caring for nature.
Finding meaning in existenceFinding your purpose. Integrity, honesty, authenticity, passion, enthusiasm, creativity, and humour & fun.
Sense of purpose and strong internal communityShared vision and values. Commitment, creativity, enthusiasm, integrity, honesty, generosity, fairness, openness, transparency and trust.
Strong cohesive cultureShared vision and values. Fairness, transparency, trust, honesty and social cohesion. Positive collective spirit.
Letting go of fearsFinding the courage to grow and develop. Adaptability, life long learning, continuous renewal and personal growth.
On-going improvement and employee participationAdaptability, accountability, empowerment, teamwork, goals orientation and continuous improvement.
Democratic processes and continuous renewalFreedom, equality, empowerment, accountability, adaptability, entrepreneurship and consensus.
Feeling a sense of self-worthConfidence, competence, self-reliance.Fear: I am not enough.Leads to need for power, authority or status seeking.
High performance systems and processesReliability, quality, efficiency, productivity and excellence. Bureaucracy, hierarchy, confusion, and complacency.
Institutional effectivenessLaw abiding, community/national pride, governmental efficiency and high quality public services. Bureaucracy, central control, elitism, complacency and apathy.
Feeling protected and lovedFamily, friendship, loyalty, respect.Fear: I am not loved enough. Leads to jealousy, blame and discrimination.
Positive relationships that support organisation needsLoyalty, open communication, customer satisfaction. Manipulation, blame, favouritism and internal competition.
Sense of belonging and social stabilityNeighbourliness, conflict resolution, racial harmony and a focus on family and friendships. Inequality, discrimination, intolerance, hatred, loneliness/isolation.
Satisfying physiological and survival needsHealth, security, financial stability.Fear: I do not have enough.Leads to control, domination and caution.
Financial viability and people safetyFinancial performance, organisational growth, and employee health andsafety. Control, greed, exploitation and micro-management.
Economic stability and citizen securityProsperity, health care, employment, emergency services/defence and social safety nets. Corruption, violence, poverty, environmental pollution and greed.
Personal Organisational Community/Society
Self
inte
rest
Com
mon
Goo
d
Survival
Relationship
Self-esteem
Transformation
InternalCohesion
Making adifference
Service
Positive Focus/ Excessive Focuswww.valuescentre.com
From Fear to Trust
GET CONNECTED
Page 93
Purpose & Objective
• To attain new understanding about difficult problems or relationship issues that are holding you back
• To create the next steps necessary to find a resolution
• To explore the values, beliefs and behaviours (consciousness) that drives or restrains your actions
23Source: Barrett Values Centre
Agenda
1. Introduction
2. Individual Work and Reflection
3. Small Group Dialogue
4. Whole Group Reflection
Source: Barrett Values Centre 24
Handouts
25Source: Barrett Values Centre
Powerful metrics that enable leaders to measure and manage cultures.www.valuescentre.com
26
From Fear to Trust – Exercise
1. Choose an “unfinished situation” in a real relation that you would like to solve, but you “avoid coming to the point”.
2. Fill the boxes in the matrix, answering the questions in each cell with ONE statement (not a narrative).
3. Share your answers with other participants, looking for similarities and differences.
“Consciousness in Action”
Get Connected
Situation: Wanting to speak my ideas and thoughts to others.
In this situation, what I want that I have…
• Openness and ability to listen to feedback I receive.
In this situation, what I don’t want that I have…
• Caution, hence why I don’t speak up…
In this situation, what I want that I don’t have…
• Courage and trust that it’s OK to voice my ideas and thoughts.
In this situation, what I don’t want that I don’t have…
• A selfishness or a closed-off approach.
From Fear to Trust
Source: Barrett Values Centre
Powerful metrics that enable leaders to measure and manage cultures.www.valuescentre.com
28
Let´s play with your situation map
KEEP IT THE WAY IT IS!
GO FOR IT! AVOID RISKS!
LET GO!
I WANTI
HAV
EYES NO
YE
SN
O
Driving Characters
Restraining Characters
Powerful metrics that enable leaders to measure and manage cultures.www.valuescentre.com
29
In this organisation…… I believe we are doing something useful for humanity and that
with our work we contribute to create a better world”
… I experience personal fulfilment, cooperating with others to satisfy our stakeholders and make a difference in our markets”
… I use my talent to add value to customers and my creativity to contribute – with enthusiasm and commitment – to the collective results”
… there is a project in which I have chosen to participate, to fulfil my needs of teamwork, professional development and personal growth”
… I want to get power, achieve hierarchy and professional reputation to fulfil my needs of progress and self-esteem”
… I want to get appreciation, respect and personal recognition to fulfil my affiliation and belonging needs”
… I want to achieve job stability and security in the long term, to fulfil my survival needs”
Powerful metrics that enable leaders to measure and manage cultures.www.valuescentre.com
30
Dealing with conflicts…
Level 5, 6 and 7, usually invite you to "take advantage of the opportunities” present in conflicts to create “win-win-win” solutions.
You feel “trust driven” and willing to change the present and co-create the future (entrepreneurial attitude).
Level 4, invites you to detach from Level 1, 2 and 3 fears in order to think “outside the box” of your “default” consciousness maps.
You feel courageous, with enough personal power, to transform the problems into opportunities (innovative attitude).
Level 1, 2 and 3, usually invite you to complain about problems, “blame others” and “don’t take chances”.
You feel “fear driven”, with lack of personal power to change your current situation, you try to restore the past (conservative attitude).
Open Space
GET CONNECTED
Page 66
Reflection
GET CONNECTED
Page 172
Assessment of Needs1. Before you meet: Hand out, read and reflect on the
questions in Chapter 3 “The concept”.
2. In small groups: For ALL five areas together, identify 2-3 Strength's and 2-3 Areas of Improvement based on the reflective questions.
3. In small groups: Out of the identified areas above, pick and reflect on the 1-2 questions that your team find most important at this moment.
4. Big group dialogue: Each group share their identified areas and key reflections. Display outcome on flipchart. Conclude most important areas to work on.
5. Big group dialogue: Identify/agree which Get Connected tools to start work with.
33Source: Barrett Values Centre
10 min
15 min
15 min
15 min
5 min
Handouts
34Source: Barrett Values Centre