EMPLOYEE COMMUNICATIONS

Guide to Communicating with Employees SVCMBA_erviecane

COMMUNICATING WITH EMPLOYEES

Recruitment Orientation Operations Individual Appraisal Personal Safety Discipline

RECRUITMENT

To persuade potential employees of the merits of working for your company Company profile

Major stockholders and officers

Location, size, product lines

Financial standing

Organizational structure Where they will fit in and their alternative careers

EMPLOYEE ORIENTATION

To provide employees with a sense of familiarity and security with their jobs and assigned tasks

Job description

Direct Reports

Compensation and Benefits

Policies, procedures and practices

Staff and service facilities

Working hours

Employees manual

Standards of Conduct

OPERATIONS

In order to execute their functions effectively, all employees need sufficient information and training

Manual of operations on assigned tasks/product lines

Employee accountability and deliverables

Required reports and frequency

Handling of Tools and Equipment

Importance of their job, and the relationship of their job to overall operations

More information equals more confidence to deliver and contribute Memorandum and Updates

OPERATIONS

Meetings Used to keep your employees informed

and motivated Review progress and problems Product flaws and procedures that

needs to be improved To build a sense of team identity Make sure information flows both ways

by actively listening Encourage employees to speak

OPERATIONS_ MEETINGS

Organize meetings efficiently Objective must be clear Keep discussions focused on the agenda End by summing up the important points and agreed terms Circulate minutes within two days Inform those who are absent and those affected by the

result of the discussions

to review new, existing work items, to assign new tasks, and to celebrate accomplishments!!!

OPERATIONS

Presentations You must get your message across whether doing this for one individual, group or a room full of people

Involve your audience and do not read your speech

Try to focus on one friendly face

Take questions. If you cannot answer on the spot, say you will provide as soon as you can.

In formal presentations: Speak a little louder

Use visual aids and PowerPoint presentations

Use social events to break down barriers within the company

INDIVIDUAL APPRAISAL

It is critical to communicate to subordinates on the regular evaluation of their contribution to the enterprise

Best means of knowing how they stand

What the managers consider as major attributes vs. accomplishments of assigned tasks

How accomplishments can be improved

Where these accomplishments can lead them

Can motivate or discourage a staff if not handled properly

PERSONAL SAFETY

An essential activity to provide information about employee safety on the job For the employers:

This keeps down the human cost of accidents

Lowers the compensation insurance premiums and legal costs of defense

Decreases recruitment and training costs for replacements, and

Contributes to the productivity of the employees

For the employees: Can be morale builders

DISCIPLINE

To acquaint the employees with the rules and regulations of the enterprise Hours of work, Uniforms and IDs Care of equipment Work output Code of Ethics of the Company

Administrative hearing and Board of Discipline Notice to Explain Warnings Sanctions

You cannot impose what is not agreed or stipulated in the HR Manual.

If it’s not in the HR Manual, follow the Labor Code

THANK YOU…..