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Emotional Intelligence THIS SUBJECT HELPS A LOT IN YOUR CAREER ALSO! PAY ATTENTION! Ana Pezzolla NOVA | JobCenter

Emotional Intelligence 2015

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Page 1: Emotional Intelligence 2015

Emotional IntelligenceTHIS SUBJECT HELPS A LOT IN YOUR CAREER ALSO! PAY ATTENTION!

Ana Pezzolla NOVA | JobCenter

Page 2: Emotional Intelligence 2015

The right formula for WOW• What is Emotional Intelligence?• Why is emotional intelligence important? Emotional Cancers and the positive view of EI.

• Qualities of People with High Emotional Intelligence

• Characteristics of Emotionally Intelligent People• Habits of Highly Emotionally Intelligent People• Soft Skills You Should Always Bring Up In An Interview

• 15 Great Interview Questions That Measure Emotional Intelligence

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Emotional intelligence is made up of two primary aspects, the first of which is your ability to recognize, control and express your own emotions. The second half of emotional intelligence is the capacity to empathize with others and understand their emotions. Both of these skill sets allow you to understand yourself and others. If you’re wondering where you stand with emotional intelligence, here are some hallmark signs.

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EI determines how well you do at work. Do you have the traits that defines it? Are you emotionally intelligent?

“Emotional Intelligent People knows how to make WORK and the WORLD a better place”.

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Emotional intelligence is the “something” in each of us that is a bit intangible. It affects how we manage behavior, navigate social complexities, and make personal decisions to achieve positive results.

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Why is emotional intelligence such a big deal? …If you can’t manage your emotions, you crumble or snap under stress. If you can’t manage your emotions, you can’t motivate or inspire yourself effectively to do the things you need to do.  If you can’t manage your emotions, you can’t use your best thinking.  You get stuck in your lizard brain, and cut off from your ability to respond more effectively when it counts. If you can’t tune into others’ emotions and demonstrate empathy, you’ll have a hard time connecting with others. Yeah, emotional intelligence is a big deal!

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Five Emotional Cancers by Steve Covey

• Criticizing• Complaining• Comparing• Competing• Contending

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Qualities of People with High Emotional Intelligence

1. The ability to accurately identify your own emotions, as well as those of others

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Qualities of People with High Emotional Intelligence

2. The ability to utilize emotions and apply them to tasks, like thinking and problem-solving – instead of using a mask!

Practice Emotional

PSR!!!

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Qualities of People with High Emotional Intelligence

3. The ability to manage emotions, including controlling your own, as well as the ability to cheer up or calm down another person

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Characteristics of Emotionally Intelligent People1. They’re change agents. 2. They’re self-aware. 3. They’re empathetic. 4. They’re not perfectionists. 

5. They’re balanced.6. They’re curious.7. They’re Compassionate.

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1. They’re change agents

People with high EI aren’t afraid of change. They understand that it’s a necessary part of life—and they adapt

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2. They’re self-aware. They know what they’re good at and what they still have to learn— weaknesses don’t hold them back. They know what environments are optimal for their work style. Self-Discovery & Pause.

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3 . They’re empathetic

The hallmark of EI, being able to relate to others, makes them essential in the workplace. With an innate ability to understand what co-workers or clients are going through, they can get through difficult times drama free

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4. They’re not perfectionists

While extremely motivated, people with EI know that perfection is impossible. They roll with the punches and learn from mistakes

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5. They’re balanced

• Their self-awareness means that they naturally know the importance of and how to maintain a healthy professional-personal balance in their lives. They eat well, get plenty of sleep and have interests outside work

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6. They’re curiousAn inborn sense of wonder and curiosity makes them delightful to be around. They don’t judge; they explore the possibilities. They ask questions and are open to new solutions

“Cur

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7. They’re Compassionate

Feeling or showing sympathy and concern for others. People with high EI know every day brings something to be thankful for—and they don’t see the world as “glass half-empty” as a lot of people do. They feel good about their lives and don’t let critics or toxic people affect that.

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Habits of Highly Emotionally Intelligent People

1. Follow actions, not words.

2. Check yourself.

3. Keep the end goal in mind.

4. Cleanse out the toxins. 

5. Stay Connected.

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Soft Skills You Should Always Bring Up In An InterviewSoft skills relate to “ a person's ability to interact effectively with co-workers and customers and are broadly applicable both in and outside the workplace."

•Work ethic•Make sure to weave your thoughts about how important the company's mission and vision are to you and explain why you're willing to go the extra mile to help the organization succeed.

Time managemen

t

•Positive attitude. •Give examples of how you improved employee morale in a past position, or how your positive attitude helped motivate your colleagues or those you managed.

Self confidence •Communication skills.

•Your interview is a great opportunity to demonstrate how well you communicate, so be sure you prepare and practice responses to showcase your best skills.

Critical Thinking

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Body language is a kind of nonverbal communication, where thoughts, intentions, or feelings are expressed by physical behaviors, such as facial expressions, body posture, gestures, eye movement, touch and the use of space.

1st way employers will gauge your Confidence Level

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15 Great Interview Questions That Measure Emotional Intelligence

Hirevue.comSmart Software to Identify the Best Candidate. 

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• the most common ones: 

1. How will this role help you to achieve what you want?

2. What makes you laugh?

3. When is the last time you were embarrassed? (What happened? How did you handle the situation?)

4. What activities energize and excite you?

5. How do you have fun?

6. What are two personal habits that have served you well?

7. How good are you at accepting help from others?

8. How good are you at asking for help?

9. What is one of the internal battles to have each day?

10. What makes you angry?

11. What aspect of your work are you passionate about?

12. How could you create more balance in your life?

13. Who inspires you? Why?

14. On an "average day" would you consider yourself a high or low energy person?

15. On an "average day" is your main focus on results and tasks or people and emotions? 

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