Capability Building : Why

Does it require any Justification for Why Capability Building is Important ?

We don’t think So…

Organization Efforts

Workshops

Trainings

Tests

A Small Dialogue : Please go by Serial Number

1. WOW.. This is the Latest Buzz.. We

should go for this Training

2. That’s really

cool. But we are not using this in

our project. I don’t think we

need it

3. Hmmm.

Whatever it is. I will definitely go

for it7.

How was your

training.

8. It was really

good. Though there were

some practical aspects missing

9. That’s Great.

Hey I have a good idea…. Why don’t we plan a small Brain-storming

session with rest of the Team on the same.

May be together we may identify the need where we can leverage your

training and really get to the practical aspects of

the same.

Moreover this will help creating WOW factor for

the client

10. That sounds

great. But you know I already have

pile of work to do. Let’s Plan it some other time

Before Training Dialogue With Colleague

After Training Dialogue With Colleague

4. There is a training planned which I am really very interested in.

Kindly help me with the same.

6. Don’t worry about the delivery. I will

stretch to ensure we are not missing any

deadline of my deliverable

5. I would really like you to

have this training but you know our delivery schedule is very tight and Stringent

Before Training Dialogue With Manager

Our Key Concerns

Concerns Identified during Dialogue with the Colleague before training

• Alignment : Lack of Organizational alignment with Individual

• Relevance : With Project

• Thought : Lack of thinking to self-Improve

Concerns Identified during Dialogue with the Manager before training

• Support : Lack of Support from the Management because of the Impacts (Deliveries)

• Thought : Lack of thinking to understand the long-term strategic benefit that we can gain for the client by indulging into these activities

Concerns Identified during Dialogue with the Colleague after training

• Effectiveness : of Programs related to Practicality, Applicability, Agility.

• Missed Opportunity : To help client with some Improvement ideas

• Thought :To understand the importance of Sharing the learnings and collaboratively Identifying areas where we can use these learnings to improve.

Our Key Concerns

Other Key Concerns• Budget : Insufficient Funding• Measure Effectiveness: Lack of

Credible Metrics.

Capability Building : Vision & Principles

Taking Concerns one on one Being Aligned : A Continuous Practice (Alignment Framework)

Aligned Capabilities

Identify Organizational Capabilities Need• Careful Analysis of

• Global Future Trends• Competitor’s Capabilities• External Events

Identify Individual Project Capabilities Need• Careful Analysis of Future Road-

Map & Demands

Evaluate• Both the needs are

carefully evaluated on following parameters and then prioritized accordingly :• Importance (Short-

term & Long-term) • Relevance• Availability of

Resources• Budget Required• Revenue Prospects

Taking Concerns one on oneBeing Effective: An Evolving Journey (An Effective Business Process)

Capability

Creating an Effective, Agile, & Applicable Training Program

Or Updating the Program based on

feedback from previous executions

Execute the Program

Identifying and work on the Requirements E.g. Relevant Technologies, Resourcing Etc.

Can we realize this Capability

as a Framework or

a Product? Creating an Effective, Agile, & Applicable Training Program on the

Product Design/UsageOr

Updating the Program based on feedback from previous executions

Collect the Feedback

No Design/Develop the Framework/Product

Yes

Updates Updates

Being Effective: An Effective, Agile & Applicable Training Program

1.Hierarchical Execution With Smaller Teams : Providing each one an opportunity to create expertise on the Capability and its applicability

2.Continuous Evaluation & Enhancements : Running the Program multiple times with different teams (view-points) gives us an opportunity to work on comprehensive feedback and bringing the program to real maturity

3.Program Aspects:The program must address the solutioning and implementation aspects and hence ensures delivery of an Practical & Applicable content

Taking Concerns one on oneBeing Thoughtful : Developing a Learning Culture by having these

Roles/Responsibilities

LearnerThere is a new

Training Program Catalog. Let me check what all exciting new learning opportunities

we have.

PredictorOur Project future

road-map would need these new

Capabilities. Let me propose these to Capability Team

MentorThe Training program was really awesome .

Let me plan an Iteration/Execution for

our Team. This will give us an

opportunity to cure some grey areas

Contributor

The Program is good but it lacked

some practical aspects. Let me

share this feedback

FocusedThis new

framework/product developed by

Capability Team is really very good and relevant for us. Let

me discuss with Team if we can share leverage it further in

our project

StrategistThe team has requested to participate in this Training Program. Let us plan our delivery schedule so that

team can participate in this program. This may help us

in long run