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© 2017 Center for Creative Leadership. All rights reserved.
Change LeadershipIt Starts With a Shift in Beliefs
Paige Graham & John McGuire
CONNECTED Community Webinar SeriesFeaturing the Big Idea of Relational Leadership
16 November 2017
© 2017 Center for Creative Leadership. All rights reserved.
CONNECTED Community Of PracticeA Change Leadership Journey
Welcome! As you get settled, ask yourself the following questions …
Type your responses in the chat box.
cop.ccl.org/connected/ Opt in at http://eepurl.com/ctHWeP
Q: What is relational leadership?
A: The idea of relational leadership is a powerful way to understand
leadership as the capacities and actions of social systems.
Leadership is an emergent property of relations (Denis, Langley & Sergi, 2012).
Leadership is a relational process of shared sense-making and meaning-
making (Bill Drath, The Deep Blue Sea, 2001).
The best description is our article on direction, alignment, and commitment
(DAC) as a relational ontology of leadership.
Drath, W. H., McCauley, C.D., Palus, C. J., Van Velsor, E., O’Connor, P. M. G., & McGuire, J. B. (2008). Direction, alignment, commitment: Toward a more integrative ontology of leadership. Leadership Quarterly, 19, 635–653.
Our purpose is to share and create knowledge, and to help shape the Center for
Creative Leadership research agenda in this area.
cop.ccl.org/connected/ Opt in at http://eepurl.com/ctHWeP
© 2017 Center for Creative Leadership. All rights reserved.
cop.ccl.org/connected/
CCL has a body of research and practice
which builds on a relational view of
leadership.
• Network Leadership
• Boundary Spanning
• Vertical Development / Transformation
• Leadership Culture
• Leadership Strategies
• The DAC Framework
• Dialogue
• Leadership for Societal Impact
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© 2017 Center for Creative Leadership. All rights reserved.
cop.ccl.org/connected/
THE CONNECTED WEBINAR SERIES 2017-2018
1. DriveTime: Transforming Your Leadership Culture.
2. The DAC Framework and Relational Leadership.
3. Barry Oshry: The Structures We Fall Into Shape Our Consciousness
4. Leadership Beyond Boundaries and SOGI.
5. Boundary Spanning Leadership: Top Ten Lessons of Experience.
6. CCL Points of View on Leadership Development Through the Lens of Relational Leadership
7. Vertical Leadership Development in a Complex World
8. Relational practices for DAC: Project Review and Input
Opt in at http://eepurl.com/ctHWeP
© 2017 Center for Creative Leadership. All rights reserved.
cop.ccl.org/connected/
Seeing and Assessing Leadership Culture
with Sarah Stawiski, Chuck Palus, & John McGuire
Wednesday December 6, 1 pm (Eastern); 11 am (COS); 10 am (Pacific).
Join us for a conversation about seeing and assessing leadership culture. In the previous webinar we explored
how leadership culture is key to change leadership. This week we take a closer look at leadership culture:
What it is, how to see it, and how to engage and begin to transform it.
Vertical Leadership Development for Societal Impact
with Kara Laverde, Senior Learning Leader, The Bill & Melinda Gates Foundation
Tuesday January 9, 1 pm (Eastern); 10am (Pacific)
Join us for a conversation with Kara Laverde at the Gates Foundation on how they have used the framework of
vertical leadership development as both “spotlight” and “scaffold” in developing their people and promoting
positive culture change.
View the Gates Foundation white paper, Lead Your Culture or Your Culture Will Lead You.
CCL white papers on vertical leadership development are here.
CONNECTED Community Webinar Series
http://eepurl.com/ctHWeP
Opt in at http://eepurl.com/ctHWeP
© 2017 Center for Creative Leadership. All rights reserved.
Change LeadershipIt Starts With a Shift in Beliefs
November 16, 2017
Paige Graham & John McGuire
© 2017 Center for Creative Leadership. All rights reserved.
John B. McGuire
Paige GrahamOrganizational Leadership Practitioner
CCL Senior Fellow
Dr. Graham is based out of Colorado and primarily works with executive and senior teams to define and activate the leadership needed to achieve organizational success. She helps clients develop capabilities across their organizations in the areas of senior team performance, organizational change, innovation, talent and culture.
Specializing in Change Leadership, John is an international authority on leadership culture and organizational transformation. John’s innovation essentially reforms traditional change methods to be consciously driven through the senior leadership’s culture, beliefs and practices. He is a keynote speaker with publications including the book Transforming Your Leadership Culture. He holds master’s degrees from Harvard and Brandeis Universities.
© 2017 Center for Creative Leadership. All rights reserved.
A Journey toward Change Leadership
Why What
Change leadership framework Leadership beliefs, practices and culture
How Techniques, approaches, practices High level methodology
© 2017 Center for Creative Leadership. All rights reserved.
LeadershipPractices
Direction
Alignment
Commitment
Organizational Outcomes
Change = New Direction
© 2017 Center for Creative Leadership. All rights reserved.
LeadershipBeliefs
LeadershipPractices
Direction
Alignment
Commitment
Organizational Outcomes
Change = New Direction
© 2017 Center for Creative Leadership. All rights reserved.
Direction
Alignment
Commitment
LeadershipBeliefs
LeadershipPractices
Direction
Alignment
Commitment
Change = New Direction
Organizational Outcomes
© 2017 Center for Creative Leadership. All rights reserved.
LeadershipBeliefs
LeadershipPractices
Leadership Culture
Direction
Alignment
Commitment
© 2017 Center for Creative Leadership. All rights reserved.
Leadership Culture
IndividualLeadership Beliefs
CollectiveLeadership Beliefs
LeadershipPractices
Leadership Culture is
The Meaning we make
And the Tools we use
That create direction, alignment& commitment
Action Development
Arts of Development
© 2017 Center for Creative Leadership. All rights reserved.
The Original DAC FrameworkLeadership Quarterly, 2008
© 2017 Center for Creative Leadership. All rights reserved.
Vertical Leadership Cultures and Change
Leadership is a
collective activity
Leadership emerges out of
individual expertise and heroic action
People in authorityare responsible for leadership
Palus, C.J. McGuire, J.B., & Ernst, C. (2012). Developing Interdependent Leadership. In The Handbook for Teaching Leadership: Knowing, Doing, and Being. Snook, S., Nohria, N. & Khurana, R. (Eds.). Sage Publications with the Harvard Business School. Chapter 28, 467-492.
© 2017 Center for Creative Leadership. All rights reserved.
Levels of Leadership Culture during Change
© 2017 Center for Creative Leadership. All rights reserved.
Framing Levels ofCulture
Global
Ethnic
Organizational
LeadershipCulture
© 2017 Center for Creative Leadership. All rights reserved.
Slow down to power up!
How many decisions do you make in a day?
How many of those decisions do you consciously consider, versus how many are you already sure about?
© 2017 Center for Creative Leadership. All rights reserved.
Leadership Culture Beliefs
Beliefs drive Decisions
Repeated Decisions create Practices (behaviors)
If you want Best Practices you need Best Beliefs
What behaviors do the current collective beliefs drive in your organization?
… and what about Values?
© 2017 Center for Creative Leadership. All rights reserved.
Example Beliefs & Practices Categories
Systems Learning Interpersonal
• Information
• Knowledge
• Talent
• Performance
• Competitive
• Strategy
• Perspective
• Approach
• Mistakes
• Focus
• Feedback
• Conflict
• Risk
• Decision-making
• Influence
© 2017 Center for Creative Leadership. All rights reserved.
BeliefsPractices
Change Challenge ~ Challenging Change
Change & Complexity
© 2017 Center for Creative Leadership. All rights reserved.
Leadership Culture In A BoxMaking services accessible
I. Understanding Leadership Culture Overview, research papers, case studies, Leadership Essentials
II. Discovering Leadership Culture
a) Quick Tools for Inquiry - Culture Walkabout tool- Storytelling tool- DAC Assessment tool- Six Box tool
b) Quick tools for Assessment - Leadership Culture Assessment (individual interaction)- Leadership Culture Indicator (organizational overview)- Leadership Culture GAP (one page snowman)- Strategy Line-Up- Team Workstyle continuum- Transformations (Explorer)
c) Quick Tools for Dialogue - Dialogue tool- Fishbowl tool- Putting Something in the Middle tool- Explorer tools (Visual, Metaphor, et al.)
III. Developing Leadership Culture Overview: the arts and principles of development; service connections to CCL; Evaluation Guide: measuring effectiveness
Change Management
Change Leadership
© 2017 Center for Creative Leadership. All rights reserved.
&
Innovation
Talent
Strategy
Executive Team
LEADERSHIP
Technology
Supply Chain
Business Model Shift
CCL PrinciplesOf Change Leadership
Change Leadership is a guided, public
learning process.
Senior leaders do the change
work first.
SustainableChange Leadershipis a learn-as-you-go process embedded in an organization’s
work.
ChangeLeadership occurs
by advancing beliefs, practices
and behaviors simultaneously.
Develop towards
collaborative capability.
© 2017 Center for Creative Leadership. All rights reserved.
© 2017 Center for Creative Leadership. All rights reserved.
Senior Leadership
Change Leadership Team Choose members whose behavior, mindset, and enthusiasm move the
change in the desired direction
The CLT is an extension of the senior team, not a replacement for it
Targeted Leadership
Direction
Alignment
Commitment
Direction
Alignment
Commitment
Direction
Alignment
Commitment
Change Leadership: 3-Phase Methodology
PHASE I: Align Strategy & Change
Slow Down to Power Up
PHASE II: Design the Change
Prototype in Organization’s Work
PHASE III: Implement the Change
Applying New Beliefs and Practices
WHO
EVENTS
WHAT
RESULTS
Senior Leadership: Role in leading the change Strategic Leadership: Targeted, pilot changes All Leadership: Required, systemic changes
Senior team change workshop Change Leadership Team: Identify members
Top X00 Leadership: Setting direction with key leadership
Change Leadership Team: Quarterly change integration reviews
Large group change workshops Change Leadership Team: Change integration
reviews
o Enroll leaders to engage in change o Define and assess change required for strategic
successo Determine willingness and feasibility of change o Coach and guide senior leadershipo Align collective beliefs, understandings, and
mindsets regarding the changeo Enhance readiness, improve the probability of
success
o Establish new leadership practiceso Map business and leadership strategies to work
processes and systemso Prototype strategic change targetso Leaders Developing Leaders training and
development o Boundary spanning initiativeso Create change plan (e.g., timing, focus, resources,
support required, communication strategy, training plans…etc.)
o Implement and coach action development teamso Senior leaders host local change leadership
learning dialogueso Identify required leadership initiativeso Leaders Developing Leaders teams in actiono Strategic change initiative reviewso Change management methods reviewso Implement, monitor, and adjust as required
Current state, future state, and required change clearly defined and understood
Understanding of what change “here” really takes
Framing Change: Designing the process across the enterprise
Information and Metrics: Enable progress and evaluate as you go
Grow Leadership Capability: Increase enterprise capacity to change
Understanding of enterprise change interdependencies and growing local ownership
© 2017 Center for Creative Leadership. All rights reserved.
Summary and Main Points
Most focus on “doing things”, we encourage you to invest the time in understanding assumptions and beliefs in order to do the “right” things.
Consider the collective capability required in both leadership and change initiatives, it will move the needle faster.
Slow down to power up.
© 2017 Center for Creative Leadership. All rights reserved.
Using the “Chat box” or just
Engaging :
• Ask a question
• Offer a comment
• Share an insight
Paige GrahamOrganizational Leadership Practitioner
John McGuireCCL Senior Fellow
Questions, Observations, Reflections …