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Beyond Engagement to Efficacy MARKETING RESEARCH EMPLOYEE ENGAGEMENT A WORLD OF INSIGHTS

Beyond Employee Engagement to Workforce Efficacy

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Page 1: Beyond Employee Engagement to Workforce Efficacy

Beyond Engagement to

Efficacy

MARKETING RESEARCH

EMPLOYEE ENGAGEMENT

A WORLD OF INSIGHTS

Page 2: Beyond Employee Engagement to Workforce Efficacy

Employee Engagement: Why Now?

A WORLD OF INSIGHTS A WORLD OF INSIGHTS

Page 3: Beyond Employee Engagement to Workforce Efficacy

A WORLD OF INSIGHTS

Extrinsic

Motivation Intrinsic

Motivation

Motivation

Capabilities

To fully understand and improve employee engagement companies also

need insight into… The degree to which employees feel connected to work AND an individual’s, team’s or organization’s ability to

get and stay motivated. These are the INTRINSIC

motivation factors.

The Power of Intrinsic Motivation

Page 4: Beyond Employee Engagement to Workforce Efficacy

A WORLD OF INSIGHTS

The Missing Piece!

Our research shows that INTRINSIC motivation factors (motivation level and motivation capability) contribute to nearly half of the employee engagement question.

Page 5: Beyond Employee Engagement to Workforce Efficacy

A WORLD OF INSIGHTS

High Intrinsic Motivation

High Motivation Capability

The Hierarchy of Motivation illustrates how our ability to become self-

motivated, integrate new learning and handle change increases

proportionally to our position on the pyramid.

The Hierarchy of Motivation

Page 6: Beyond Employee Engagement to Workforce Efficacy

A next-generation employee engagement survey combining

traditional engagement and personal motivation factors.

We’ve not had a good way to measure and manage the full

engagement equation… UNTIL NOW.

A WORLD OF INSIGHTS Workforce Efficacy: Measure it. Manage it.

Page 7: Beyond Employee Engagement to Workforce Efficacy

A WORLD OF INSIGHTS

Standardized survey with opportunity to customize demographics and open-ended question.

User Friendly Data Collection Interface

Page 8: Beyond Employee Engagement to Workforce Efficacy

A WORLD OF INSIGHTS

The Employee Engagement Model

Employee Engagement Index:

Top score results in improvements in outcomes like

job satisfaction, retention, referral.

Organization

Management

Intrinsic Motivation

Level

Motivation

Capability

DRIVERS

A series of drivers forms

the basis for understanding

and measuring

employee engagement

Each driver can be

further broken down to individual contributing

attributes

“I am generally satisfied with the work hours/flexibility at my company.”

“My manager creates a motivating/supportive work climate.”

“There is a strong match between what I am good at and what I do.”

“I always have the resources I need to complete my work assignments.”

Allows your company to

understand which specific attributes are

strengths to be

supported and which are weaknesses to be

addressed!

Page 9: Beyond Employee Engagement to Workforce Efficacy

A WORLD OF INSIGHTS

Employee Engagement Index

Maximum score for each Index/Driver is 100

Organization

Management

Intrinsic Motivation

Level

Motivation

Capability

Reflects the extent to

which employees' report positively on

the extrinsic factors

associated with your company (work

environment,

benefits, training, opportunity

for growth).

Reflects the degree

to which employees' report

positively on their

direct manager and the

management

practices of your organization.

Measures the

extent to which individuals feel

connected to or

receive meaning from their work and

can actively

leverage their personal

talents in the work

they do.

Measures the

extent to which individuals are

able to get and

stay motivated toward their work

regardless of

the presence of positive or

negative external

factors.

DRIVERS

The Employee Engagement Model

Page 10: Beyond Employee Engagement to Workforce Efficacy

A WORLD OF INSIGHTS

“A solution provider’s competitive advantage lies in its ability to give clients the

data they need (and only the data the need) to make decisions. Only 1/3rd offer

online, on-demand reports in which the client ‘slices and dices’ its own data – a

surprisingly low finding, given the attention HR analytical practices have received

lately.” –Bersin & Associates

Cloud-based Reporting Tool

Page 11: Beyond Employee Engagement to Workforce Efficacy

Discussion and Next Steps

A WORLD OF INSIGHTS .

For your free consultation contact:

Client Services @ 508-766-5617

[email protected]