BUSINESS ANALYST AND

PROJECT MANAGER : A

COLLABORATION FOR

SUCCESS

How a project manager and business analyst landed an airbus 320 in the Hudson River without loss of life.

2

In the beginning… 3

Project Management

Scope

Cost

Quality

Time

4

Aviation

100 passagers

Charleston

Balance

2:30 hours of flight

5

Pre-launch 6

Launch 7

Ascending 8

Incident 9

10

« My aircraft ! » 11

Original objectives

100 passagers

Charleston

balance: security, confort,

profitability

2:30 hours of flight

12

New Parameters

100 passagers

?

Alive

seconds

Out of control parameters

13

14

What to do? 15

New landing strip 16

17

Reaction 18

In summary 19

Aviation has improved the success of its projects through risk management and the adoption of a "CRM" This is a remarkable success!

Other industries such as the medical field, were inspired by the aviation risk management and "CRM": With a patient focus

In project management, a "CRM" approach that would lead to a better collaboration between project managers and business analysts would be beneficial.

20

References 21

IIBA

www.IIBA.org

www.montreal.iiba.org

Flight 1549 US Airways

http://www.youtube.com/watch?v=E8itHvXd0oM

http://www.youtube.com/watch?v=DCEePU3lxbI

http://www.youtube.com/watch?v=fwIe-e7Apkc