Consulting. Design. Agile Projects. Products. Innovation Hosting.

Agile 3x0The Operating System of ti&m garage

Zurich, 24th July 2015

Walter Strametz, CTO

Do regulations, politics andprocesses hold you back?

We offer space for your initiatives and help your idea to grow without borders.

Do you want to have place where your ideas can prosper?

Do processes, systems and regulations hold you back?

7/24/2015

Introduction – Why is Digitalization a Challenge?

Digitalization - a challenge of our time: Rethink customer value, test new business models!

• Bureaucratic investment processes often prevent the firm from engaging in useful digitally-enabled experiments and business changes.

• Existing hierarchies prevent the ramp up of innovation mentality.• Digitalization is just “another initiative” and seen as internal threats.• No clear business case and “just another experiment”• Frequently, slowness in adopting technology is because of a lack of ambition to be a first mover. • No clear view and lack of awareness of the opportunities or threats of digital transformation.• Reluctant towards mobile and social technologies because of security and privacy concerns

• Enable and foster the “in-house” innovation processes and allow out-of-the box thinking• Launch the transformation with a start-up company• Scan the market for opportunities and invest in companies• Lease the innovation room from a startup and launch digitalization initiative with ti&m garage

Challenges

Innovation options

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ti&m garage closes the innovation gap and turn their innovations into successful products!

Introduction – Closing the innovation gap1

Ideate SelectInnovation

GapDevelopment

Introduction & Scale

Why innovation centers often fail: -- Customers are lost on the transit ion from

the idea to the product.- Existing Processes and si lo thinking

create firewalls - the idea cannot evolve. - Unrealistic and untested assumptions

drive the idea – disappointments are programmed.

Why the garage works: - Takes the tools from “the left side” of

innovation, ideation into the development phase

- Product is tested on the market as early as possible – so are your assumptions.

- Integrated and co-located teams support direct information flow – no slow processes.

- Time to market and customer feedback is key

1) Based «Br idging the Innovation Gap»

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Be inspired by the ti&m innovation room and let your ideas grow by reducing to the maximum.

introduction– ti&m garage – a Cookbook for Innovation and Speed

+ Design thinking

+ Agile Software Engineering

+ Excellent people

+ Vertical integration

ti&m garage

Ideas vs. hierarchiesFast launchesEmpowermentEntrepreneurship

Time-boxed and Co-located @ ti&m Obtain products rapidly within

3months

6months

9months

Innovation culture

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The garage is the physical melting pot of innovation, iteration and market focus.

Agile 3x0 – Method overview

Backlog Tasks

Use t ime b locker for

the tools

ti&mgarage

Empathize Artefacts & ceremonies:- Ideation, e.g. Brainstorms- Personas and Immersion- Paper prototypes & wireframes- Immersion, Interviews- Gut Check

Fixed time block and budget, select tools you need that your product will pivot towards real needs.

Scale artefacts & ceremonies:- Find first customers- Measure success – data driven

decisions- Business model and its assumptions

Product & Pitch

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A typical ti&m garage lasts for 4-6 months with 3 to 7 team members.

Agile 3x0 –Phases overlap co-located in the ti&m garage

ti&m garage sets the stage for out-of-the-box innovations and speed. We create productive software within a short time frame to create the opportunity to learn from the market and also transform your company by building new capabilities.

FTEs

months

iterate

empathize scale

Optional field research- Deep dive into customers, the job-to-be-done and pain points- Researchers accompany customers for some time- Create insights for innovations: Our partners wil l ensure that

the research is “out -of-the-box”.

co-location in ti&m garage

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empathize

Empathize

Your product needs love. Big ideas must also feel good in customers hands.

Feel your customer pain-points. Listen and observe customers to improve the product and learn from their ideas.

Tech Trends

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Do not get caught in “not invented here”: implementing the obvious > finding a great idea.

Agile 3x0 – Open Innovation: “Crowd source” your ideas and challenges

Competitors

Internal Ideas

Customer Ideas

Open Innovation Platform

Articles

Studies

research ti&m garage scaled products

New market

Current market

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Groups co-create ideas by drawing solutions on a table and then switching it to push ideas further

Agile 3x0 – World Café: Brainstroming for large groups

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Design Thinking makes the use of a product or a service intuitive by involving the end-user.

Agile 3x0 – Why Design Thinking?

Design Thinking brings your product

from

Here to there

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Design Thinking helps generating ideas, understanding customers, working together on a product idea or a way to solve complex problems by thinking out-of-the-box.

Agile 3x0– Design Thinking

Walk in your customers’ shoes.

Conduct fieldre-search, observe, talk, look for stories, interview, immerse yourself in their world.

Group and synthesize your findings.

Form a user point-of-view and define criteria for the product or service.

Brainstorm to find a brought variety of solutions.

Based on previous work, select the best fit or combine ideas.

Show, don’t tell.

Create a play, work on paper prototypes, wireframes and interact with them.

Build a high grade prototype.

Show your customers and learn from their feedback. Iterate for a better version.

Source/Based on Standford Design School

Empathize

Define

Ideate

Prototype

Test

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Foster Customer Obsession with Human Centered Design

Agile 3x0 – Human Centered Design

Design & Usability Engineering

User Experience

Design & Usability

before during usage after

Expectations Experience

Human Centered Design1

1) http ://www.ideo.com/images/uploads/hcd_toolki t/ IDEO_HCD_ToolKit .pdf

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Iterate

Iterate, but do it right.

It is not about slicing down work from a big pile. Rethink your agenda, add time-blocker for the tools of the garage. Put artefacts on the wall of the garageand co-locate their members.

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Scrum was developed for software projects, but works for any iterative, complex type of work.

Agile 3x0 – Scrum overview

Product

Backlog

Iteration (Sprint)

Backlog

Iteration

Planning

Iteration

(1-4 weeks)Tasks and

RisksUsable

Software

The characteristics of an iteration (Sprint)

The commitment to delivery (of functionality).

User interfaces, architecture and usability get improved.

Change the plan (requirements) or add new functionality after each Sprint, without disrupting the team.

(Re-) Evaluation of remaining risks.

Comprehensive (regression) tests are part of development and largely automated.

Each Iteration creates an update on risk and the quality of the project.

24h

Test & QA

Scrum Artefacts

Product Backlog of the “Product Owner” contains the features as „User Stories“.

Sprint Backlog contains the User Stories of one Sprint.

Burndown Chart is the graphical fever curve of the actual Sprint and shows the progress.

Impediment Backlog holds risk and obstacles of the Sprint which the Scrum Master (PO) has to take car of.

Scrum Roles

Scrum Master (SM) organizes and controls the Scrum process.

Team (TE) contains all experts which are necessary to meet the Sprint target.

(PO)

(PO, TE) (TE)

(SM, PO, TE)

SM, PO,

TE

(SM, PO, TE)

Product Owner (PO) prioritizes and is responsible for the Backlog and represents the product.

Re-prioritize requirements and risks

Writes requirements and risks

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Reliable, automated and EASY deployment are non-negotiable!

Agile 3x0 – Slay the deploy dragon with DevOps

Preconditions and tools

Infrastructure as a code

Technology and Know-How driven

Docker, Open-Shift

Unit and automated end-to-end tests

Cloud driven scalability

Deploy on «green»

Deploy on automated test-success?

Configs are in version control

Canary server and A/B testing

Data driven descisions

DEV TEST UAT PRE-PROD PROD

Cultural fit

Ready to fail?

QA has to let loose & developer teams are responsible for quality

Everybody is a developer, even the Ops-guys!

Establish and look at feedback loops

Ship

Run

Build

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Scale

A product that customers love is worth nothing, if it doesn’t sell.

Think about what it takes to make it a real success. Visualize your most important assumptions, and test these assumptions with new Stories in your Backlog.

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The BMC creates awareness for features which help to create a successful business model.

Agile 3x0 – Business Model Canvas

Visualize your business

Think it through.

Put it on the wall.

See & capture how the model is changing!

Also developers have to understand the whole picture.

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Our workshop of business model innovation helps to think of alterative ways for delivering value.

Agile 3x0 - Business Model Innovation

Auction?

Cross Selling?

Flat Rate?

Freemium?

Long-Tail?

Or everything combined?

Revolutionize your industry by building on 55 basic business model patterns as a powerful approach for executives and strategic innovators (1).

Pay per weight

1 ) h t tp : / / w w w.b mi - l ab .ch / f i l e ad mi n / i mag e s/ h o me/ The _ St .Ga l l e n _ Bu s i n e ss_ Mo d e l _ Nav i g ato r .p d f

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Never lose focus: A winning team, a compelling product and a clear business plan

Agile 3x0 – The “Venture Pitch”: 7 Slides about the most important facts

1. Market opportunity Total addressable market, current customer (buying) behaviours

Where is their pain point?

How much is spent on competitors product?

2. Your product/service Technology, architecture

What if your plan fails? What are you assumptions?

Sales cycle – Pricing? Timing?

3. Your business model Growth milestones

Plan B and C

4. Your competition Who serves your customers right now?

What are they doing wrong or right?

5. Your team Background; have they

worked together?

Relevant connections

6. Your soft side Do you know your stuff? Are you unsure?

7. Your valuation Valuation based on future cash flows

ImplementationRamp up Finish

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ti&m garage: Get something FAST, which is loved by customers and successful in the market!

Team& Vision

Contract

Kick-off(alle)

Set the stage

ti&m garage …

Guarantees Agility.

Transparency for all.

Simply no waste.

Get together in a room to work on the product . V isual ize

everyth ing in the garage.

ti&m AG guarantees start with a high-performance team (apprx. 4 FTE) within 2 weeks (Kick-off).

Agile 3x0– Sample garage project – duration 3 months

Iterate – 12 Sprints – 2 weeks each

Wir digitalisieren Ihr Unternehmen.

Consulting. Design. Agile Projects. Products. Innovation Hosting.

ti&m AGBuckhauserstrasse 24CH-8048 Zürich

Belpstrasse 39CH-3007 Bern

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