9. foundation ea to 2 use cases

Foundation EANearly everything associated at the Enterprise layer will have a maturity assigned,

the maturity will drive the behaviors.Effective key controls are one of the vital returns on this proposed investment.

Lisa Martinez 408.638.9016 Wicked Design Solutions Copyright @ 2014

Executive Strategy Game An EA tool for both the practitioner or the stakeholders sponsoring EA


The following represents the decisions made for the business, versus the ones made by each organization. ◦ Real world versus fit for purpose

We may hear critics argue that EA cannot be represented on a single page. ◦ Let’s scale what we know about EA

We are not talking about SA or TA The following represents the entities we would model in the meta-model◦ The foundation◦ The vision◦ The Metrics◦ The maturity represented as a transaction associated with a maturity during the

strategy and planning work done with EA.

A one page cheat sheet on EA


BP 2 Develop Offer Engineer

BP 3 Market and Sell Offers

Marketing

BP3 Market and Sell Offers

Sales

BP 4 Deliver Offers

Operations

BP 5 Manage Offers

Technical Services

VSM Metrics – Foundation and Metrics One Page EA - Cost and Benefit Model – Minimum Viable System Model P1


1

2

34

5

DIRECTOR-Coordinate and Collaborate

IDENTITY

OFFERS

Supplier Offer

Customer Offer

30

20

10

30

20

10

BP 1. Design Strategy and Vision

PLANNING

An alternative to strategic planning

A minimum viable system model limits the opportunities to cause harm based on limited knowledge in business from EA view-only the CEO has the accountability.

Having a tool or guide to manage the conversations with business people. ◦ a visual aid◦ a design to meet key controls systematically – by design we attain effectiveness and efficiency

The tool or guide isn’t a replacement for any tool used or proposed by TOGAF or other IT frameworks Bringing greater business context to conversations with EA

◦ Guide rather than being served The guide enables the business to work with the right parts of the business, by

defining or ensuring the strategy factors the maturity of the offer. ◦ EA has effective goals which can be executed and we might find time to work on solutions. ◦ Not policing others, puts EA in a position to celebrate the value to the Enterprise – rather

quickly. ◦ Enable SA and TA based on known behaviors which are really complicated conversations

without the guide. ◦ Promotes questions which business can determine without expert knowledge

A self governing system

BP1. Design Strategy and Vision

Level 2 BP with Stakeholders-EA Any stakeholder can use the following to understand EA (3) management capabilities

Business Process 1 Design Strategy and Vision

CM1.Financial Management

Capability

CM2.Offer Management

Capability

CM3. Party Management

Capability

BP2. Develop

Offer

BP3. Market and Sell Offer

BP4. Deliver Offer

BP5. Manage

Offer

Create. Read. Update and Archive


Engineering and Product Managers

Development Teams

Marketing

and SalesOperations Service

EA

SA/TA

(2) Transaction Capabilities Income statement hard dependenciesLimit the risk by connecting having fewer opportunities for error, in a reductionist model we multiply threats

Management – EA - Party, Offer and Financial data is also known as Master Data and executed as a master record structured in ERP. ◦ Most companies classified the master data as highly restricted and limited who could

see the information. Cost or pricing leaking to the competitors Customer, Suppliers or Employee list leaking to the competitors

Management to transaction - a point in time transaction – EA – MVSM records related to the retention schedule for zero data loss SA/TA ◦ A distinction between Master and Transactional data which captures a point in time and

will include any exceptions, which do not translate into a new rule for pricing purposes. Many companies are failing at the segregation of duties as they believe the key control only

relates to the Segregation between IT and Business. Most companies also fail by thinking Key controls are just a report. The transaction will be processed and ideally the validation from finance will be performed, at

this time capturing the record for audit purposes minimizes the offline attempts which fail by threading the transaction across both parts of the income statement.

Management and Transaction Defined

Cost = Expense in public to private sector translation

Service Providers

and Suppliers

Cost

Branch or Regional Delivery

Capabilityand

Customer or Citizen

Benefits

Copyright @ 2014 WICKED Design Solutions Lisa Martinez 408.638-9016 10

20

30

Benefits = Revenue in public to private sector translation

10

20

30

Benefits Increases Income

Cost reduces Income

TA Fast Lane

SA Middle Lane

EA Slow Lane

TA Fast Lane

SA Middle Lane

EA Slow Lane

1. Expense/Cost transaction capability


(3) Management and (1) Transaction CapabilityAPQC Business Process from EA/BA


CM4. Expense/Cost Transaction with Suppliers


Capability


Capability


Capability

BP2. Develop

Offer

BP3. Market and Sell Offer

BP4. Deliver Offer

BP5. Manage

Offer


Manage the Employee Development and Recruiting Headcount and Executive Admin.

Validate the Transactions for Income Statement Reporting – Corporate Finance


EA

SA/TA

The following slides are specific to a five capability model ◦ 3 management capabilities or entities with types◦ 2 transactional capabilities includes the income statement and executive risk

Broader Capability ◦ Real World and strategy type of conversations with slow lane to realize the work often

associated with innovation. Not all EA is innovation, much will be a slow or middle lane Effort Generic Capabilities Universal Capabilities Re-usable Capabilities Management Capabilities

Create, Read, Update and Archive in master record in ERP Local Capabilities ◦ Specific Fit for Purpose

Solution Architects and TA architects are going to be in the middle lane with speed to the fast lane objectives.

Understanding the Capability from CEO to EA



(3) Management and (1) Transaction CapabilityAPQC Business Process from EA/BA-NOTE the Revenue/Benefits are fewer BP



Capability


Capability


Capability

BP3. Market and Sell

Offer

BP4. Deliver Offer

BP5. Manage Offer


Validate the Transactions for Income Statement Reporting – Corporate Finance

CM5. Revenue/Benefits Transactions with Customers

Sales Operations Technical Services


EA

SA/TA

Employees Suppliers Customers

1. Party Management Capability – TypesHow the same logic can be used in each capability whether management or transaction

30 - Expert

20 - Advanced

10 – Basic

30 - New

20 - Maverick

10 – Preferred

30 – Invested

20 - Advanced

10 – Loyal


The Party Management Capability includes three types of “People, as an agent” of an organization or agency – a relationship based on legal evidence of arrangement.

Roles in EA Use Case 1-Association of Enterprise Architects

EA isn’t the only organization struggling to communicate well about various roles, we have the problem universally. ◦We’ve had the problem for a very long time. ◦ The challenge significantly impacts every organization or agency

during the execution of the strategy. Some refer to the issue as an organization or agencies maturity shows in

these failures or inability to meet the goals of the strategy. Yet the budget or plan was used and actually went over by 500k Our operating cost were expected to be cut in half and we have increased

our cost to run the business. We typically aren’t operating with the EA beyond SA and TA

Association of Enterprise Architects


Employeesmay be a shared service or consultant

Party Management Capabilities – Example 1 An Expense/Cost Transaction Capability – Employee and Suppliers Southbound Highway


The Party Management Capability includes three types of “People, as an agent” of an organization or agency – a relationship based on legal evidence of arrangement. A supplier may support the organization as an agent on behalf of one organization under a contractual time based project or temporary expense agreement.

30 - Expert

20 - Advanced

10 – Basic

Innovation or Transform

ChangeContinuous Improvement

Run TimeOperational

30 – EA

20 - SA

20 - TA

Post on the EA/SA

roles

EA Modeling ForumUse Case 2Proven methods for re-use in Government

Rob’s proven model concept represented in a UML style diagram has been executed in a few successful use cases.◦ Rob’s concept was shared with John Zachman who supported his

concept. The next slide displays the way I understand an UML model

to aid in the Enterprise Architecture as a tool. ◦ Zachman Framework v3 – aligns rows 4-5 with such a tool

While the intent may serve a purpose for the enterprise, including being helpful to the EA goals of integrating across functional stakeholders; The meta model typically has far greater chance of getting the senior level buy-

in. EA must secure buy-in before looking at tools

Rob’s UML Model for Local Gov


Employees May be either employee, consultant or a shared service

Party Management Capabilities - ReferenceAn Expense/Cost Transaction Capability – Employee and Suppliers Southbound Highway


The Party Management Capability includes three types of “People, as an agent” of an organization or agency – a relationship based on legal evidence of arrangement. A supplier may support the organization as an agent on behalf of one organization under a contractual time based project or temporary expense agreement.

30 - Expert

20 - Advanced

10 – Basic



Run TimeOperational

Transformation?No, not really

Change from Rob Begins

Employees Customers

Party Management Capability – ReferenceRevenue/Benefits Transaction Capability – Employee and Customers Northbound Highway


The Party Management Capability includes three types of “People, as an agent” of an organization or agency – a relationship based on legal evidence of arrangement. The size of a customer increases the invested from loyal to advanced with Enterprise size, the types are going to require an experienced and well rounded type of account executive to support the uniqueness of the environment each customer of this size operates.



Run the Business

30 - Expert 30 – Invested

20 - Advanced 20 - Advanced

10 – Basic 10 – Loyal Rob Ends

The end


Broader Capability example◦ Imagine a case management system where IT service

management can be expanded for business services A case is the way business understands the topic An incident or issue is the way IT views the same

◦ If we display the information we can use a single source to ensure complete and accurate performance

Imagine having confidence about the way the ISO audit expects the organization to measure quality with the suppliers and customers.

The same confidence with leaders and managers with all employees.

A universal capability – ISO requirements are met Foundation/Vision/Maturity/Metrics – Risk a case or an incident


Leadership & Management

9. foundation ea to 2 use cases