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1) Problem
-Solver
A crisis leader should understand multiple approaches to a problem and know how to select the ideal fit for your business.
2) Proactive
Be realistic about the possibility of a crisis.
Select a candidate who can look past the
improbable and into the possible.
3) Calm & PositiveFind a crisis manager who can keep their eye on the goal and who will help your business to conquer crisis and rebuild after.
5) Be
Decisive
The ability to make decisions that take into account the well-being of employees, stakeholders, and the business is necessary for a crisis manager.
6) Personable
A crisis manager must be able to host a constant discussion with employees, other management, key stakeholders, and customers, to continuously improve and design a quality comprehensive crisis plan.
7) Team OrientedA crisis leader
needs to have a healthy
relationship with all strategic
players to develop a plan that relates to the business as
a whole.
8) Represents the Best of Your Business
Designate a leader who has a full
understanding of your business and
its risks.
For more information regarding crisis communications
and management, do not hesitate to contact the
Fallston Group at 410.420.2001 or by email at