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Continuity and Resilience (CORE) ISO 22301 BCM Consulting Firm Presentations by speakers at the 5 th Middle East Business & IT Resilience Summit 20 – 21 April 2016 – Palace Hotel DownTown Dubai Our Contact Details: INDIA UAE Continuity and Resilience Level 15,Eros Corporate Tower Nehru Place ,New Delhi-110019 Tel: +91 11 41055534/ +91 11 41613033 Fax: ++91 11 41055535 Email: [email protected] Continuity and Resilience P. O. Box 127557 Abu Dhabi, United Arab Emirates Mobile:+971 50 8460530 Tel: +971 2 8152831 Fax: +971 2 8152888 Email: [email protected] Please write to us if you would like to get in touch with the Speaker

5th ME Business & IT Resilience Summit 2016 - Understanding strategy, objectives, culture

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Continuity and Resilience (CORE)

ISO 22301 BCM Consulting Firm

Presentations by speakers at the 5th Middle East Business & IT Resilience Summit

20 – 21 April 2016 – Palace Hotel DownTown Dubai

Our Contact Details:

INDIA UAE

Continuity and Resilience

Level 15,Eros Corporate Tower Nehru Place ,New Delhi-110019

Tel: +91 11 41055534/ +91 11 41613033 Fax: ++91 11 41055535

Email: [email protected]

Continuity and Resilience

P. O. Box 127557 Abu Dhabi, United Arab Emirates

Mobile:+971 50 8460530 Tel: +971 2 8152831 Fax: +971 2 8152888

Email: [email protected]

Please write to us if you would like to get in touch with the Speaker

CORE Middle East BCM Summit – Dubai, UAE Continuity and Resilience Understanding strategy, objectives, culture

Presenter: James Royds (Hon) FBCI

06/05/2016 Dubai 20-21 April 2016 4

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Your presenter – James Royds (Hon) FBCI

1996 – 2016 20 years in the industry

Chairman of the BCI 2010-2012

Honorary Fellow of the BCI

Fellow of the Chartered Management Institute

Specialist of the Institute of Risk Management

Independent Adviser, Trainer, Mentor

Lead auditor for ISO 22301:2012

Working knowledge of UK, GCC, Asia

06/05/2016 Dubai 20-21 April 2016 7

Continuity and Resilience

Strategy

Objectives

Culture

Strategic thinking

Strategy states what you are going to do and why

Plans state how you are going to do it, when and with what resources

Understanding the key difference between what is urgent and what is important

Focus on survival needs not business wants

The output is a range of planning options, choices and assumptions backed by credible decision-support material

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The Power of Imagination

“Logic will get you from A to B. Imagination will take you

everywhere” Einstein

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World Economic Forum – trends 2015

1. Deepening income inequality

2. Persistent jobless growth

3. Lack of leadership

4. Rising geostrategic competition

5. Weakening of representative democracy

6. Rising pollution in the developing world

7. Increasing occurrence of severe weather events

8. Intensifying nationalism

9. Increasing water stress

10. Growing importance of health in the economy

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Strategy, objectives, culture

Strategy – shaping the

future, setting in motion the

events that will shape the

future in ways which bring

benefits to you and or your

organisation

Thinking better, thinking

differently

Strategy

Objectives Culture

Shaping the future

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Strategy, objectives, culture

A specific result that an individual, group or system aims to achieve within a time frame and with available resources.

Objectives are tools that support planning and strategic activities.

They serve as the basis for creating policy and evaluating performance. Examples of business objectives might be:

Minimizing expenses

Expanding internationally

Making a profit

Being effective in response to a crisis

Strategy

Objectives Culture

Something we aim to achieve

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Strategy, objectives, culture

Culture refers to the cumulative deposit of knowledge, experience, beliefs, values, attitudes, meanings, hierarchies, religion, notions of time, roles, spatial relations and material objects and possessions acquired by a group of people in the course of generations through individual and group striving.

Culture in its broadest sense is cultivated behaviour; that is the totality of a person's learned, accumulated experience which is socially transmitted, or more briefly, behaviour through social learning.

Strategy

Objectives Culture

Values and Beliefs

Dubai 20-21 April 2016 15

The fabric of organisations

PERFORMANCE

STRA

TEGY

CU

LTU

RE

STRUCTURE

Being Resilient

Values

Attitudes

Behaviours

Ethics

Policies & Procedures Systems & Processes Technology Capabilities

Relationships and dependencies

between these lines will impact how resilient you are:

Risks emerge and your readiness to

respond is impacted

Systems & Processes Technology Capabilities

Mission/Vision

Initiatives

Plans

Objectives

06/05/2016

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Fear of the unknown

Replace fear of the unknown with curiosity and have the courage to ask of your organisation “what if....”

Planning verses not planning

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Time

Leve

l of

per

form

ance

B

No BCM – lucky escape

C No BCM – common outcome

A Effective BCM

Fire

Terrorism

Strike

Civil Unrest

Pandemic

Industrial Accident

Others …

Loss of staff

Infrastructure disruption

Loss of assets

Loss of reputation

Loss of confidence

Financial losses

Event

Consequence

Source: Ihsan Haque

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The Business Continuity Institute – www.thebci.org

History teaches us to expect the unexpected. Be prepared to ask the unthinkable. What if....

Events can and do take place which cannot be anticipated precisely.

Emergency response arrangements therefore need to be flexible in order to adapt to circumstances at the time while applying good practice.

Final thought

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Thank you for listening! Presentation

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Continuity and Resilience (CORE)

ISO 22301 BCM Consulting Firm

Presentations by speakers at the 5th Middle East Business & IT Resilience Summit

20 – 21 April 2016 – Palace Hotel DownTown Dubai

Our Contact Details:

INDIA UAE

Continuity and Resilience

Level 15,Eros Corporate Tower Nehru Place ,New Delhi-110019

Tel: +91 11 41055534/ +91 11 41613033 Fax: ++91 11 41055535

Email: [email protected]

Continuity and Resilience

P. O. Box 127557 Abu Dhabi, United Arab Emirates

Mobile:+971 50 8460530 Tel: +971 2 8152831 Fax: +971 2 8152888

Email: [email protected]

Please write to us if you would like to get in touch with the Speaker