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“Volatile
Uncertain
Complex
Ambiguous
Volatile | Change is accelerating
Over the next 10 years, I expect
many more industries to be
disrupted by software, with new
world-beating Silicon Valley
companies doing the disruption
in more cases than not.
Marc Andreessen, 2011
1991 The web1994 Amazon1997 Netflix1998 Google1998 PayPal1999 Alibaba1999 BlackBerry1999 SalesForce2001 iPod2001 Wikipedia2002 SpaceX2002 Amazon Web Services2003 Skype2003 Tesla2003 Digital photo > film2004 Facebook2005 YouTube2006 Twitter2006 Spotify2007 iPhone2007 Dropbox2008 Android2008 AirBnB2009 Uber2010 iPad2011 E-Books > Print Books2012 Coursera
Volatile
Uncertain
Complex
Ambiguous
Uncertain | predictability is not achievable anymore
Source: International Energy Agency
Volatile
Uncertain
Complex
Ambiguous
Complex| Models are becoming so complex, isolating the impact of actions is impossible
Total U.S. economic impacts of the 1998 El Nino were estimated to be on the order of $25 billion.
Volatile
Uncertain
Complex
Ambiguous
Ambiguity | Differences in interpretation when contextual clues are insufficient to clarify meaning
“Our mandate is not one of creative
ambiguity, it is to end austerityAlexis Tsipras
Vision
Understanding
Clarity
Agility
Vision | Communication, Belief and Focus
“We will not stop until every car
on the road is electric.
Elon Musk, 2011
Vision
Understanding
Clarity
Agility
Understanding | Curiosity, Empathy, Open mind
Facilitation is becoming the number 1 tool in management 3.0
Vision
Understanding
Clarity
Agility
Clarity | Simplify, Intuition, Systems thinking
“Intuition is a very powerful thing,
more powerful than intellect, in
my opinion.
Steve Jobs, 2011
Vision
Understanding
Clarity
Agility
Agility | Decisiveness, Innovate or die, Empower
“You can't build an adaptable
organization without adaptable
people - and individuals change
only when they have to, or
when they want to.
Gary Hamel