10 ways to give constructive feedback in workplace

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FEEDBACK10 ways to give constructive

in the workplace


10 ways to give constructive feedback in workplace

A nod of the head, a knowing wink of the eye, and a simple “way to go” are ways a conscientious leader shows approval

10 ways to give constructive feedback in the workplace 10 ways to give constructive feedback in the workplace


In its 2009 study, Gallup® research reports

of workers feel their managers stress their strengths

37%felt managers stressed their weaknesses

11%felt totally ignored

25%


As important is the fact that the degree of employee engagement

increases with the incidence of constructive feedback


Constructive feedback informs, explains, coaches, encourages, and so on

What constructive feedback looks like



MANAGE THE SITUATION01

Positive feedback can almost always be given in public. If privacy is important to the employee or the subject matter, you can arrange to meet outside the workspace



With enough practice, you can make feedback a positive experience. When employees recognize that your feedback is habitually positive in manner and content, they warm to the occasion and welcome your input. They appreciate your engagement and read it as respectful

MAKE IT FUN02



Constructive feedback focuses on specific work issues – not the person. It does not say, “I like you.” It does say, “I like how you did that”

FOCUS ON WORK03



Where there are facts and figures, they support your observations. They also make it easier to connect the specific performance with the specific outcome. BizMerlin’s Wall of Fame publishes your observations for sharing and modeling the desired behavior

BE OBJECTIVE04



Do not say “needs to do.” Rather say, “You will find it easier to do it this way” or “Try doing it this way”

AVOID NEEDS05



SANDWICH IT06

Criticism or negative feedback is always “sandwiched” between appreciation



Offer the employee options to improve, correct, innovate, revise, revalue, or repeat. Asking them to choose an option and explain their decision respects their input and makes them partners in the relationship

OFFER OPTIONS07



The focus should remain on how the current performance is affecting outcomes and how an alternative method would improve those outcomes

AVOID THREATS08



Any suggested alternative behavior or outcome must be reasonably achievable.

MAKE IT DOABLE09



Active listening asks you to hold eye-to-eye contact, to nod attentively, to repeat or reiterate what the employee says, and to summarize what you have heard. It shows respect when you take in the employee remarks, and it pleases them when you promise to resolve their concerns or integrate their input

LISTEN CONSTRUCTIVELY10


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Leadership & Management

10 ways to give constructive feedback in workplace