10  Things  Successful    Project  Managers    Never  Tolerate

Harry  Hall,  PMP,  PMI-­‐RMPwww.pmsouth.com

1.  Poor  communication

Be  intentional  in  creating  an  environment  where  team  members  willingly  share  and  listen  to  one  another.

2.  Ineffective  risk  management

Focus  on  the  risks  that  matter  most.  Develop  your  risk  response  plans.  Take  ACTION.  Evaluate.

3.  A  slack  team  member

Coach  and  support  this  individual.  If  the  team  member  is  unwilling  to  get  on  board,  remove  this  bad  apple  from  the  team.

4.  Team  members  that  fail  to            own  the  gap

A  gap  is  the  difference  between  what  is  expected  and  what  actually  happens.  Ask  your  team  members  to  own  their  gaps  and  notify  you  when  issues  surface.  Support  them  in  finding  a  solution.

5.  Poorly  run  meetings• Start  and  end  meetings  on  time  • State  the  purpose  of  each  meeting  • Summarize  and  capture  risks,  action  items,                issues,  decisions  • Engage  your  team  members  with  well-­‐thought-­‐out              questions  • Capture  off-­‐topic  items  in  a  Parking  Lot  for  future              discussion

6.  Individuals  who  cause  division

Diversity  and  differences  of  opinions  can  be  a  great  thing,  but  let’s  uphold  UNITY  as  a  core  value  of  our  teams.

Project  managers  should  lead  in  a  manner  that  ensures  value  and  excellence.  While  we  must  guard  against  gold  plating,  we  should  work  hard  to  fulfill  the  requirements  of  the  project…no  so-­‐so  effort!

7.  Mediocrity

When  you  see  disrespectful  manners,  discuss  the  behavior  with  the  individuals  one-­‐on-­‐one.  Encourage  respect,  even  when  there  are  disagreements.

8.  Disrespectful

Some  project  managers  commit  to  schedules  without  getting  input  from  the  people  who  will  do  the  work.  These  shortcuts  almost  always  backfire  with  time.  Engage  the  individuals  who  will  be  impacted.

9.  Not  involving  individuals  in              decisions  that  affect  them

Burning  the  candle  at  both  ends  should  NOT  be  the  norm.  Be  sure  team  members  take  vacation  time  and  have  time  to  refresh.

10.  Burned  out  team  members

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10  Things  Successful    Project  Managers    Never  

Tolerate

www.pmsouth.com