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Communication: The most important key to

leadership success

Training Leader: Mr. Md. Akbar Hassan Date: 3rd , 4th & 5th December, 2015

• Generally, leader’s success is directly related to

their ability to focus on business outcome– the

daily blocking & tackling to be a winner.

• Strong, effective leaders stress like discipline,

accountability, strategies, managing to their

values & empowering employees.

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Leaders have mastered the six basic functions of

management: leading, planning, organizing,

staffing, controlling and communicating.

But the most important key to great leadership?

Clear communication.

Think about it … how a best leaders motivate &

inspire?

Through clear communication.

How do the best organizations promote

discipline, accountability and strategic

alignment?

With clear communication.

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The best leaders are first-rate communicators.

Their values are clear and solid, & promotes

those values. Their teams admire & follow their

lead. To achieve, we must master the art of

clear communication.

So, how do you do it?

Good Leaders, Good Communicators

First, you must realize & accept that clear

communication is always a two-way process.

It’s not enough to speak clearly; you have to

make sure you’re being heard and understood.

To facilitate this, use the following two-way

communication primer:

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1. To ensure that the receiver understands

exactly what a sender intends.

2. To generate a response - some action or

change in knowledge & behavior of

receiver.

Communication has 3 basic goals:

3. To help build relationships between

people.

Of the 3, in practice, the third one is the

most frequently forgotten objectives.

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Why Communication is Important

Satisfying Business Relationships

• Effective business communication is a result

of 5 basic aspects to be ensure:

1. Audience should feel they are valued, they

should understand and wish to understand

them in return.

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2. Never assume that others think like you, act like you and motivated like you.

3. Be prepared. Perform as well as you can.

4. Observe yourself if there is anything you could improve.

5. Communication both inside and outside is a two way traffic, that is, mutual benefits from the exchange.

Vocal Expressiveness

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Properly voice can be a… powerful

persuasive tool.

In speaking or presentations, the greatest

danger is not being heard. Or voice

might sound monotonous.

There are 4 variables with which we

must work:

1. Pitch.

2. Loudness.

3. Rhythm or tempo.

4. Quality.

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• We may have great deal of control

over first three.

• The fourth is harder to change. Even

though voice may be quite ordinary, have

enough control over pitch, loudness and

rhythm to make it effective.