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PROTECT YOUR DENTALLICENSE, LIVELIHOOD AND REPUTATIONHOW TO RESPOND TO PROFESSIONAL LICENSE COMPLAINTS
Real World Law, PCWilmington & Delaware Countywww.realworldlaw.com
Licensed dental and medical professionals are under a great deal of pressure. You face unique challenges, and are held to high standards.
You must take care of your patients and manage your practice, while satisfying every requirement set by the State Board.
Real World Law, PCWilmington & Delaware County
610-734-0750 PA 302-225-8340 DE
Despite how hard you work to balance your responsibilities, you won’t be able to satisfy everyone.
In fact, you may even find yourself defending your license in response to a patient complaint.
610-734-0750 PA 302-225-8340 DE
Real World Law, PCWilmington & Delaware County
7 TipsLet’s be clear…
Your professional license is in jeopardy the moment a complaint is filed against you. It is imperative that you treat the matter seriously. Here are 7 tips to help you navigate the complaint process…
610-734-0750 PA 302-225-8340 DE
Real World Law, PCWilmington & Delaware County
Tip One
Once a complaint is filed, the State Board will launch an investigation. You will receive correspondence notifying you of the open inquiry.
DO NOT ignore the Notice of Investigation!
610-734-0750 PA 302-225-8340 DE
Real World Law, PCWilmington & Delaware County
Tip Two
Contact a lawyer!
I don’t advise any professional to navigate the disciplinary process alone. Hire legal counsel that has experience complying with State Board regulations, and defending professionals in similar matters.
610-734-0750 PA 302-225-8340 DE
Real World Law, PCWilmington & Delaware County
Tip Three
Notify your Insurance Carrier
Does your insurance policy provide coverage for the allegations against you? Contact your carrier, report the incident, and request proof of any and all coverage available to you.
610-734-0750 PA 302-225-8340 DE
Real World Law, PCWilmington & Delaware County
Tip Four
Be mindful.
When it comes to open investigations, it’s important to note: the Board is not your friend! They have no interest in proving your innocence. In fact, they’d much rather prove the opposite.
610-734-0750 PA 302-225-8340 DE
Real World Law, PCWilmington & Delaware County
Tip Five
Start building your defense now.
Your lawyer will need to review all documents you have regarding the complainant. This includes contracts, medical records, photographs, radiographic films, and invoices for services rendered.
610-734-0750 PA 302-225-8340 DE
Real World Law, PCWilmington & Delaware County
Tip Six
Respond to the complaint.
Regardless of how meritless you find the allegations, it’s important that you file a timely response to the complaint. Failure to respond can cause more harm than an actual admission.
610-734-0750 PA 302-225-8340 DE
Real World Law, PCWilmington & Delaware County
Tip Seven
Beware of reciprocal disciplinary actions.
If you’re licensed in PA/DE but practice in another state, you must notify the PA/DE Board of any discipline you receive in your home state. Failure to do so can result in harsh reciprocal punishment (i.e. license suspension, fines, etc.)
610-734-0750 PA 302-225-8340 DE
Real World Law, PCWilmington & Delaware County
Protect your License!
No professional wants to waste time and money responding to frivolous complaints. You’d rather be practicing your craft. We know. However, not responding can hurt you more.
Hire legal counsel to help you resolve the matter in your favor.
610-734-0750 PA 302-225-8340 DE
Real World Law, PCWilmington & Delaware County
Attorney Glenn A Brown, DMD knows firsthand the challenges licensed dentists face balancing patient care and State Board compliance. In 1982, he earned his Doctor of Dental Medicine from the University of Pennsylvania’s School of Dental Medicine. A year later, he became the President and Dental Director of a multi-specialty practice where he managed a large team of dental professionals for decades. Today, Attorney Brown provides legal representation to licensed dentists and medical professionals in Delaware and Pennsylvania.
Glenn A Brown, DMD, Esq.Real World Law, PC
Former Dentist, PA/DE Lawyer
Legal Protection
If you’re a dentist, medical or licensed professional under investigation in DE or PA, we can help you: Build a defense Respond to the complaint Navigate the Board’s investigation Protect your license and livelihood
610-734-0750 PA 302-225-8340 DE
Real World Law, PCWilmington & Delaware County
Legal Protection
We assist our clients from the initial license application process through hearings, appeals and disciplinary actions. And we don’t stop there... We address underlying issues that often lead to complaints, make sure you’re aware of key rules and regulations, and work hard to keep you in compliance with the State Board.
610-734-0750 PA 302-225-8340 DE
Real World Law, PCWilmington & Delaware County
Private Consultation
Attorney Brown has two convenient office locations serving communities in and around Wilmington, DE and Upper Darby, PA. Schedule a private consultation to discuss your legal issue…
www.realworldlaw.com/consultation
610-734-0750 PA 302-225-8340 DE
Real World Law, PCWilmington & Delaware County
Office Locations
In Pennsylvania?6778 Market Street Upper Darby, PA 19082(610) 734-0750
Our Philadelphia office is located a block north of Market St. Septa Station.
In Delaware?727-B N. Market Street, Suite 4Wilmington, DE 19801(302) 225-8340
Our Delaware office is located in the heart of Central Business District.
610-734-0750 PA 302-225-8340 DE
Real World Law, PCWilmington & Delaware County
