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Dino Tsibouris (614) 360-3133 [email protected] Updates on Cloud, Contracting, Privacy, Security, and International Privacy Issues Mehmet Munur (614) 859-6962 Mehmet.Munur@Tsibouris .com

@COISSA Cloud Computing and Privacy

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Page 1: @COISSA Cloud Computing and Privacy

Dino Tsibouris(614) 360-3133

[email protected]

Updates on Cloud, Contracting, Privacy, Security, and International

Privacy Issues

Mehmet Munur(614) 859-6962

[email protected]

Page 2: @COISSA Cloud Computing and Privacy

Outline

1. Cloud Contracting2. Cloud Security3. Government Access to Data in the

Cloud4. EU Safe Harbor and Transfers of

Personal Data from Europe

Page 3: @COISSA Cloud Computing and Privacy

Contracting

Page 4: @COISSA Cloud Computing and Privacy

Contracting

Page 5: @COISSA Cloud Computing and Privacy

Contracting

• Liability –Unlimited –Capped

Page 6: @COISSA Cloud Computing and Privacy

Contracting

Page 7: @COISSA Cloud Computing and Privacy

Contracting

• Indemnification– Intellectual property–Violation of laws–Violation of agreement–Gross negligence

Page 8: @COISSA Cloud Computing and Privacy

Contracting

• Service Levels–Availability, scheduled maintenance,

emergency maintenance–Performance, response time, latency

• Security–Certification– Encryption in transit, at rest, in backups

Page 9: @COISSA Cloud Computing and Privacy

Contracting

• Vulnerabilities– Treat vulnerabilities like security breaches–Demand:• Notification• Action plan• Remediation•Mitigation

Page 10: @COISSA Cloud Computing and Privacy

Security in Practice

• Major cloud providers implement reasonable or appropriate measure.

• You are responsible for your configuration. • You get Service Levels, but no other

warranties. • Liability is limited, typically to 12-month’s fees.

Page 11: @COISSA Cloud Computing and Privacy

Security in Practice

• Major cloud providers implement reasonable or appropriate measure.

• You are responsible for your configuration. • You get Service Levels, but no other

warranties. • Liability is limited, typically to 12-month’s fees.

Page 12: @COISSA Cloud Computing and Privacy
Page 13: @COISSA Cloud Computing and Privacy

Security in Practice - AWS

• 3.1 AWS Security. Without limiting Section 10 or your obligations under Section 4.2, we will implement reasonable and appropriate measures designed to help you secure Your Content against accidental or unlawful loss, access or disclosure.

Page 14: @COISSA Cloud Computing and Privacy

Security in Practice - AWS

• 4.2 Other Security and Backup. You are responsible for properly configuring and using the Service Offerings and taking your own steps to maintain appropriate security, protection and backup of Your Content, which may include the use of encryption technology to protect Your Content from unauthorized access and routine archiving Your Content.

Page 15: @COISSA Cloud Computing and Privacy

Security in Practice - AWSTHE SERVICE OFFERINGS ARE PROVIDED “AS IS.” WE AND OUR AFFILIATES AND LICENSORS MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE REGARDING THE SERVICE OFFERINGS OR THE THIRD PARTY CONTENT, INCLUDING ANY WARRANTY THAT THE SERVICE OFFERINGS OR THIRD PARTY CONTENT WILL BE UNINTERRUPTED, ERROR FREE OR FREE OF HARMFUL COMPONENTS, OR THAT ANY CONTENT, INCLUDING YOUR CONTENT OR THE THIRD PARTY CONTENT, WILL BE SECURE OR NOT OTHERWISE LOST OR DAMAGED. EXCEPT TO THE EXTENT PROHIBITED BY LAW, WE AND OUR AFFILIATES AND LICENSORS DISCLAIM ALL WARRANTIES, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR QUIET ENJOYMENT, AND ANY WARRANTIES ARISING OUT OF ANY COURSE OF DEALING OR USAGE OF TRADE.

Page 16: @COISSA Cloud Computing and Privacy

Security in Practice - AzureWe maintain appropriate technical and organizational measures, internal controls, and data security routines intended to protect Customer Data against accidental loss or change, unauthorized disclosure or access, or unlawful destruction. Current information about our security practices can be found within the Trust Center. You are wholly responsible for configuring your Customer Solution to ensure adequate security, protection, and backup of Customer Data.

Page 17: @COISSA Cloud Computing and Privacy

Security in Practice - AzureWe will comply with all laws applicable to our provision of the Services, including applicable security breach notification laws, but not including any laws applicable to you or your industry that are not generally applicable to information technology services providers. You will comply with all laws applicable to your Customer Solution, Customer Data, and your use of the Services, including any laws applicable to you or your industry.

Page 18: @COISSA Cloud Computing and Privacy

Security in Practice - Azure

Limited warranty. We warrant that the Services will meet the terms of the SLAs during the Term. Your only remedies for breach of this warranty are those in the SLAs.

Page 19: @COISSA Cloud Computing and Privacy

Security in Practice - Azure

DISCLAIMER. Other than this warranty, we provide no warranties, whether express, implied, statutory, or otherwise, including warranties of merchantability or fitness for a particular purpose. These disclaimers will apply except to the extent applicable law does not permit them.

Page 20: @COISSA Cloud Computing and Privacy

Privacy in the Cloud - AWS

You may specify the AWS regions in which Your Content will be stored and accessible by End Users. We will not move Your Content from your selected AWS regions without notifying you, unless required to comply with the law or requests of governmental entities. You consent to our collection, use and disclosure of information associated with the Service Offerings in accordance with our Privacy Policy...

Page 21: @COISSA Cloud Computing and Privacy

Government Access to Data

Page 22: @COISSA Cloud Computing and Privacy

Government Access to Data

• Cybersecurity Information Sharing Act• Allows sharing of cybersecurity threat data

with the DHS• Passed in Senate and House, in reaction to

Sony, Anthem, and OPM breaches• Broad sharing of personal information with

the government with few privacy protection in place

Page 23: @COISSA Cloud Computing and Privacy

International Privacy Issues

Page 24: @COISSA Cloud Computing and Privacy

Possible Alternatives

• Standard Contractual Clauses (Model Clauses)• Binding Corporate Rules• Derogations in Law–Necessary for performance of contract–Unambiguous, informed, freely given,

specific consent• January 31, 2016 deadline by European

privacy regulators

Page 25: @COISSA Cloud Computing and Privacy

General Data Protection Regulation

• EU member states in final stages of negotiations

• Expected in the next year or so• Includes data breach notification obligation• Fines as high as 2% of annual turnover

Page 26: @COISSA Cloud Computing and Privacy

Dino Tsibouris(614) 360-3133

[email protected]

Mehmet Munur(614) 859-6962

[email protected]

Questions & Answers