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SOCIAL MEDIA: INSTANT FINANCIAL DIALOGUE THE IMPACT OF SOCIAL MEDIA ON FINANCIAL COMMUNICATIONS WARDA AHMED - DARLA DORE - KELSEY LAMMERS - ANI YILDIRIM

Seneca Investor Relations Social Media

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Page 1: Seneca Investor Relations Social Media

SOCIAL MEDIA: INSTANT FINANCIAL DIALOGUE

THE IMPACT OF SOCIAL MEDIA ON

FINANCIAL COMMUNICATIONS

WARDA AHMED - DARLA DORE - KELSEY LAMMERS - ANI YILDIRIM

Page 2: Seneca Investor Relations Social Media

Social networking

sites

Blogs

Chat rooms

Instant messengers

Message boards/forums

Video sharing websites

Review sites

SOCIAL MEDIA

Page 3: Seneca Investor Relations Social Media

1.8 billion people have access to the Internet

WWW.

Page 4: Seneca Investor Relations Social Media

206 million active web sites

WWW.

Page 5: Seneca Investor Relations Social Media

WWW.

These include virtually all the worlds’

Newspapers, Magazines, Trade Journals, Broadcast Networks, Social Networks,

around 100 million blogs, and innumerable sites about specific topics categories.

Page 6: Seneca Investor Relations Social Media

1.8 billion 4.1 billion

WWW.

Page 7: Seneca Investor Relations Social Media

CONSUMER-COMPANY RELATIONSHIP

• 2 of 3 customers use social media to influence their buying decisions

• 67% of customers are likely to pass this information on to others

• over 60% trust information they find through social media more than traditional advertisements

Page 8: Seneca Investor Relations Social Media

CONSUMER-COMPANY RELATIONSHIP

In other words…

Social Media

Negative Communication

Loss of Customers

Page 9: Seneca Investor Relations Social Media

INVESTOR SOCIAL MEDIA62%

• List the social networks on their corporate/IR website

65%

• Use Twitter for investor-related material

37%

• Use Facebook for investor-related material

29%

• Use YouTube for investor-related material

10%

• Use their corporate blog for investor-related material

10%

• Use SlideShare for investor-related material

93%

• Have a company page on LinkedIn

Page 10: Seneca Investor Relations Social Media

SOCIAL MEDIA OUTLETS

Page 11: Seneca Investor Relations Social Media
Page 13: Seneca Investor Relations Social Media
Page 14: Seneca Investor Relations Social Media

PRE-INTERNET COMMUNICATION

Page 15: Seneca Investor Relations Social Media

POST-INTERNET/PRE-SOCIAL MEDIA

Page 16: Seneca Investor Relations Social Media

THE PRESENT, POST-SOCIAL MEDIA

Page 17: Seneca Investor Relations Social Media

WHAT COULD GO WRONG?

Third p

arty

content

Lack of

Disclaimers

Poor

Synchronization

Page 18: Seneca Investor Relations Social Media

SOCIAL MEDIA IS THE FUTURE

Page 19: Seneca Investor Relations Social Media

Q’S• How many of you believe that social media is the way of

the future?

• What disadvantages do you see in IR and social media? Public relations and social media?

• Will you try to use social media for your practices in the future?