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Pivot| A Leading Multi Vendor IT Solutions Provider June 17, 2014 TSX-V: PTG
Annual General Meeting Fiscal 2013
Pivot| A Leading Multi Vendor IT Solutions Provider 2
Agenda
Formal Session Michael Flinn, Chief Commercial Officer & Secretary
Business Overview Warren Barnes, Chief Executive Officer
The Year in Review Warren Barnes, CEO
Financial Overview Kerri Brass, Chief Financial Officer
Looking ahead Warren Barnes, CEO
Q&A
Pivot| A Leading Multi Vendor IT Solutions Provider June 17, 2014
Annual General Meeting Fiscal 2013
Pivot| A Leading Multi Vendor IT Solutions Provider June 17, 2014
Business Overview Warren Barnes, CEO
Pivot| A Leading Multi Vendor IT Solutions Provider 5
We design, build, implement and service complex IT solutions for enterprise customers of all sizes
We manage our customers’ technology environment
Pivot| A Leading Multi Vendor IT Solutions Provider 6
Communication, data management, security,
storage , wireless, contact center
Cloud, mobility, data center solutions/systems, managed
services
Servers, PCs & peripherals, storage, routers, mobile and
handheld devices
Data center solution systems, storage, security,
networking and compliance
Critical mass through four strategic business units
Integrated national platform
Multi-sector, multi-application capabilities
275 engineers
Shared services centre of excellence in
Galway, Ireland
Pivot| A Leading Multi Vendor IT Solutions Provider 7
Thousands of providers with thousands of
solutions
Today’s IT challenge
Technology changes Exponentially
Technology management is deciding which changes are adopted
?
?
Organizations change logarithmically
Pivot| A Leading Multi Vendor IT Solutions Provider 8
Markets
Business trends point the way
IT becomes an agile service broker Firms shed yesterday’s data limitations Digital experience delivery makes (or breaks) firms Firms learn from the cloud and mobile
Dynamic business environment in data centers, virtualization and networking
Source: Forrester 2014 Trends
Pivot| A Leading Multi Vendor IT Solutions Provider 9
The Pivot solution: Multi-Vendor Solutions Provider
Customer deals with one solutions-provider only
Vendor agnostic =
technology choice
Scale to implement nationwide, complex integrated solutions
Pivot manages entire process:
design, build, implement, service & maintain
Pivot| A Leading Multi Vendor IT Solutions Provider 10
Differentiation:
MVSP model Customer relationships Embedded engineers Quality & reliability Innovation
Pivot - the trusted technology advisor
Pivot| A Leading Multi Vendor IT Solutions Provider 11
Extensive vendor network
Pivot as a critical sales channel for vendors
Access to new technologies
Pricing leverage across multiple vendors
Pivot| A Leading Multi Vendor IT Solutions Provider 12
Accolades
2013 & 2014 Cisco South Area
Commercial Partner of the Year
Platinum Partner Hitachi Data Systems
2013 elected to CRN’s Tech Elite 250 NetApp Star Partner
Pivot| A Leading Multi Vendor IT Solutions Provider 13
Deep relationships with blue-chip customer base
>2,000 customers
>70% of revenues from Fortune 100 companies
Pivot| A Leading Multi Vendor IT Solutions Provider 15
A year of focus
From acquisition-driven growth to organic growth
Pivot| A Leading Multi Vendor IT Solutions Provider 16
And accomplishments
Growing customer list
Increased share of customers’ IT spend
Expansion of services business
Margin improvement
Pivot| A Leading Multi Vendor IT Solutions Provider 17
But not without its challenges
Exceptional one-off customer
project in prior year
Major customer product transition
Pivot| A Leading Multi Vendor IT Solutions Provider
Listing on TSX-V
New management team
Strong growth of higher-margin services business
Integration strategy
Consolidated financing facility
2013 Highlights
Pivot| A Leading Multi Vendor IT Solutions Provider June 17, 2014
2013 Financial Review Kerri Brass, CFO
Pivot| A Leading Multi Vendor IT Solutions Provider 20
Revenues
Consistent sequential growth Growth driven by services offering and customer penetration Excluding two largest customers: Q4 2013 organic growth rate of 29% versus Q4 2012
2012 challenging comparable • Exceptional one-off customer project in 2012 • Major customer product transition
Contribution to revenues from services business • 2012: 5.5% • 2013: 9.4%
1,429,579 1,240,222
2012 2013
Year-on-Year ($ '000s)
All numbers in US $
254,284
321,677 326,257 338,004
Q1 2013 Q2 2013 Q3 2013 Q4 2013
Quarter-on-Quarter ($’000s)
Pivot| A Leading Multi Vendor IT Solutions Provider 21
Gross margins
Strong improvement over 2012 due to growth of services business, including impact of Sigma acquisition (July 2012)
High-volume lower-margin accounts affecting gross margin
Year-on-Year Quarter-on-Quarter
9.8%
11.3%
2012 2013
11.8%
11.5%
11.2%
10.8%
Q1 2013 Q2 2013 Q3 2013 Q4 2013
Pivot| A Leading Multi Vendor IT Solutions Provider 22
Adjusted EBITDA
2013 adjusted EBITDA decline reflects lower revenues compared to 2012
Year-on-Year ($’000s) Quarter-on-Quarter ($’000s)
Q4 affected by high-volume lower-margin accounts Strength throughout year from growth of services business
37,823
27,288
2012 2013
All numbers in US $
3,409
7,821 8,339
7,719
Q1 2013 Q2 2013 Q3 2013 Q4 2013
Pivot| A Leading Multi Vendor IT Solutions Provider 23
Services – a success story
16,244
26,895
32,942 35,608
Q1 2013 Q2 2013 Q32013 Q4 2013
78,180
111,689
FY 2012 FY 2013
Full services portfolio • Professional services: design &
implementation • First Call: help desk • Managed Services: monitoring • Maintenance & support
Contribution of services business to revenues
0.0%
5.0%
10.0%
15.0% 2012 2013
Q1 Q2 Q3 Q4 2012 2.6% 3.3% 6.3% 8.8% 2013 6.4% 8.4% 10.1% 10.5%
Year-on-Year Revenues ($’000s) Quarter-on-Quarter Revenues ($’000s)
All numbers in US $
Pivot| A Leading Multi Vendor IT Solutions Provider 24
Q1 2014 – Strong start to the year
11.8%
11.1%
Q1 2013 Q1 2014
Gross margin
3,409
6,206
Q1 2013 Q1 2014
Adjusted EBITDA ($ 000's)
82.0%
254,284 319,327
Q1 2013 Q1 2014
Revenues ($ 000's)
Exceeded internal expectations 42% organic growth excluding two largest customers Gross margin impacted by high-volume lower-margin product sales Continued expansion of services business
25.6%
All numbers in US $
Pivot| A Leading Multi Vendor IT Solutions Provider 26
2014 – Moving forward Objectives • Grow the business
• Enhance profitability
Strategy • Deepen customer relationships • Innovate • Enhance cross selling through integration • Expand services business • Expand international business • Strategic M&A
Operational excellence
Product innovation
Customer intimacy