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J.P. Morgan2013 Ultimate Services Conference
November 13, 2013
FORWARD-LOOKING STATEMENTS
This presentation may contain forward-looking statements including, without limitation, statements with respect
management’s expectations regarding student persistence, institutional accreditation, the results of the Company's
initiatives, emerging trends, Q3 2013 campaign, 2013 outlook, financial results and and related commentary. These
statements involve risks and uncertainties, and the Company's actual performance may differ materially from those
expressed in or suggested by such statements. Risks and uncertainties include, without limitation:
• failure to comply with the extensive regulatory framework applicable to the Company and its institutions,
including Title IV of the Higher Education Act and its regulations, state laws and regulatory requirements, and
accrediting agency requirements;
• adverse regulatory or legislative changes affecting the Company's institutions;
• the imposition of fines or other corrective measures against the Company's institutions;
• competition in the postsecondary education market and its potential impact on the Company's market share and
recruiting costs; and
• reputational and other risks related to potential compliance audits, regulatory actions, negative publicity or
service disruptions.
More information on potential factors that could affect the Company's performance is included from time to time in
the “Risk Factors” and “Management's Discussion and Analysis of Financial Condition and Results of Operations”
sections of the Company's periodic reports filed with the SEC, including the Company's Annual Report on Form 10-
K for the year ended December 31, 2012, filed with the SEC on March 12, 2013 and amended on May 17, 2013, and
Quarterly Report on Form 10-Q for the quarter ended March 31, 2013, filed with the SEC on May 15, 2013, and the
quarterly report on Form 10Q for the quarter ended June 30, 2013, filed with the SEC on August 6, 2013. Forward-
looking statements are made on the basis of management's views and assumptions regarding future events and
business performance as of the time the statements are made, and the Company assumes no obligation to update
any forward-looking statements or information, which speak as of their respective dates, except as required by law.
• MA, PsyD, PhD
• Social & Behavioral Sciences
• Colorado Springs Campus
• Denver Instructional Site
• HLC Accredited
99% Online
71% Female
48% Minority
37 Years Old
University of The RockiesAshford University
• AA, BA, MA, MBA
• 17 NAIA Sports Teams
• Online & Clinton, IA Campus
• WASC approved -- 5 years*
• Forbes Alliance
RECOGNIZED BRANDS
Bus
33%
Lib
Arts
23%
Edu
21%
Hcare
23%
Non-D
1%
AU Programs
AA
9%
BA
77%
MA
13%
Doc
1%
AU and UOR Students
*On July 10, 2013, the WASC granted Initial Accreditation to Ashford University for five years, subject to, among
other things, approval of U.S. Department of Education.
DIFFERENTIATION…TU
ITIO
N
OTHERS
AU
Affordable Innovative
Quality
VALUE
“Ashford strategically and thoughtfully reallocated significant
resources across the entire student life cycle in order to
positively impact student success.”
AFFORDABILITY
35%25%
15%
-23%
-39% -39%
-100%
-80%
-60%
-40%
-20%
0%
20%
40%
$-
$100
$200
$300
$400
$500
$600
% D
iffe
ren
ce
$ p
er
Eq
uiv
ale
nt
Cre
dit
Ho
ur*
13% 12% 11%
47%
* $ per credit hour before applicable fees, discounts or scholarships
INNOVATION
Apple™/ Android™
MOBILE ACCESS
• Constellation
• Students
• Classroom
• Admin
• Faculty
• Grade Book
&
“… these systems hold tremendous promise for ensuring educational quality …“*Ralph Wolff, WASC
R.E.A.L. Dashboard&
*A copy of the WASC action letter and visiting team report from the review of Ashford University is available
on the WASC website at www.wascsenior.org
QUALITY
Quality Initiatives
Learning
• Smaller Class Sizes
• Continued Technology Investment
• InsideTrack
• 120 Constellation titles
• Waypoint in more than 200 AU courses
University Advisors
• Extend relationship to 26 wks
• Problem-solving Focus
Student Support
• 2 Advisors thru 4th Course
• Measure Student Engagement
• Predictive Modeling
• Better Persistence
Quality Matters
• > 85% of AU Courses Certified
• Clear Industry Leader
Faculty• More Full-Time Faculty
• Faculty Forums: Course, Program Development
• Faculty Training, Mentoring
• Measure Faculty Effectiveness
Forbes School of Business
Grad & Undergrad
Forbes Brand Expands AU Corporate Relationships
Growing Digital Presence Reaches Online Students
Unique Speaker Events for Online Students
More than 1200 Forbes Contributors
Unique Learning Material Creates Value for Students
BRAND STRATEGY
ASHFORD
UNIVERSITY
BRAND STRATEGY
• Branding Reinforces the Value Proposition
• Combines Traditional & Interactive Media:- Attract learners most likely to persist / graduate
• Media Mix Optimization:- Advanced analytics targets effective media channels
- Increases organic student inquiries
• Brand Strength:- Build on and maintain positive momentum, perception and sentiment
• Overall Goal: “Organic” Inquiries
BRAND CAMPAIGN TECHNOLOGY CHANGES EVERYTHING.
Q3 2013 Campaign -- Early Results
Organic channels show continued strength --
Since campaign launch:
35% increase in Organic inquiries
41% increase in new enrollments from Organic channels
11% increase in conversion of Organic applications
Even greater increase in Total Conversion (inc. non-Organic)
2013FINANCIAL
REVIEW
FINANCIAL MODEL HIGHLIGHTS
• Highly Competitive Tuition Pricing
One of the lowest in the sector
Below Title IV Loan Limits
• Increasing Investment in Student Success
• Emerging Trends:
- Continued Student Demand
- Increasing Advisor Productivity
- Branding: Increasing Organic Interest
- Improving Persistence
- No Accreditation Headwind
• Strong Cash Position, No Debt
REGULATORY UPDATE
• WASC Approval Announced July 10, 2013
“What have resulted are self-reflection and evaluation,
significant change, and excitement for that which is now
occurring. Indeed, the changes that have occurred in such a
short time border on being revolutionary. They include what
the team considers to be a number of “best practices” and
what can become a model for online higher education for a
non-traditional student population.”
WASC Visit Team Final Report, May 2013
• DoE Approved WASC accreditation Nov. 8, 2013
-- PPA document in process
CONSISTENT REGULATORY METRICS
2012 2011 2010 2009
Ashford 2-Yr. CDR --- 10.1%* 10.2% 15.3%
Rockies 2-Yr. CDR --- 4.9%* 4.0% 3.3%
Ashford 3-Yr. CDR --- --- 16.3%* 19.8%
Rockies 3-Yr. CDR --- --- 8.0%* 3.3%
Ashford 90 /10 Ratio 86.4% 86.8% 85.0% 85.5%
Rockies 90 /10 Ratio 87.3% 85.0% 85.9% 84.6%
*draft data
CONSISTENT PERFORMANCE HISTORY
31,558
53,688
77,892
86,64281,810
68,566
5,000
25,000
45,000
65,000
85,000
105,000
2008 2009 2010 2011 2012 Q32013
Enrollments
$218.3
$454.3
$713.2
$933.3$968.2
$605.6
$50.0
$250.0
$450.0
$650.0
$850.0
$1,050.0
2008 2009 2010 2011 2012 YTD2013
Revenue
OPERATING MARGIN
15.3%
18.0%
30.3%29.3%
20.2%
12.0%
0.0%
10.0%
20.0%
30.0%
40.0%
2008 2009 2010 2011 2012 YTD Q3'13
CASH FLOW AND EPS
$70.7
$131.7
$189.9
$220.8
$143.2
$54.3
$0.0
$50.0
$100.0
$150.0
$200.0
$250.0
2008 2009 2010 2011 2012 YTDQ3'13
Net Cash Provided By Operating Activities
$0.16
$0.74
$2.14
$3.02
$2.21
$0.85
$0.00
$0.50
$1.00
$1.50
$2.00
$2.50
$3.00
$3.50
2008 2009 2010 2011 2012 YTDQ3'13
Fully-Diluted Earnings Per Common Share
THANK YOU