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The last 10 years…Booooooring
• The Future from 1999 (Nokia Communicator anyone?) got evenly distributed
• Apple and Google as Gatekeepers in the App Economy
• No Oxygen for new Startups
• Yet another Ultra Specific SaaS>
• Everything felt really incremental
Pseudo AI• Parser and
Decision Tree based
• ELIZA Bots
ANI• Domain
Specific, ‘real’ AI
• Machine Learning
• Bots on Messengers
AGI / ASI• General Artificial
Intelligence • Super Artificial Intelligence
(SAI) • Some incomprehensible
Shit • Most likely Extinction
1965 2015 2040
The Ingredients of the “Next Stage”
1. Massive Explosion in Artificial Intelligence
2. The Rise of the Freelance Economy
The Case of Transportation•Fully Autonomous Cars by 2020 available to Public (According to Uber and Google)
•Gone: $198B Auto Insurance Market, $98B Auto Finance Market, $100B Parking Industry, $300B Automotive Aftermarket
• Also Gone: 884K Jobs in manufacturing, 3.02M Dealer and Maintenance, 6M professional driving jobs,
http://sanfrancisco.cbslocal.com/2015/01/27/how-ubers-autonomous-cars-will-destroy-10-million-jobs-and-reshape-the-economy-by-2025-lyft-google-zack-kanter/
Sectors of Employment in the US 2014
12 %
6 %5 %1 %
76 %
ServicesAgricultureUnemployedSelf EmployedManufacturing
http://www.bls.gov/emp/ep_table_201.htm https://www.cia.gov/library/publications/the-world-factbook/fields/2129.html
Other Sectors
Sectors of Employment in the US 2014
12 %
6 %
5 %1 %
76 %
ServicesAgricultureUnemployedSelf EmployedManufacturing
Sectors of Employment in the US 2024?
10 %
65 %
5 %1 %
19 %
ServicesAgricultureUnemployedSelf EmployedManufacturing
http://www.bls.gov/emp/ep_table_201.htm https://www.cia.gov/library/publications/the-world-factbook/fields/2129.html
Two Ways this can go
Craft and Artisanal
Spectrum of Jobs
The people close to the servers
“Normal Jobs”
The Good Scenario:
• Interest Based Micro-Work • Universal Basic Income • Fab-Labs, Interest Networks • Talent / Craft Match • Universal Hyper Renaissance • Work is not a necessity
The Bad Scenario:
• Global Gig Workforce • Global De-Coupling of wealth • No Universal Basic Income • the 0.00001% vs. the rest • Class Warfare
The Positive Take• Talent / Work Mismatch around 80% right now. Most
people don’t work on what they are good at
• Money is not a scarce resource anymore
• Universal Basic Income will come
• Ubiquitous Availability of Talent and Interest Based Microwork
• The Star Trek Vision: People won’t have to work for their daily bread anymore
The Ingredients of the “Next Stage”
1. Massive Explosion in Artificial Intelligence
2. The Rise of the Freelance Economy
3. Ubiquitous Natural Language Access to EVERYTHING
The rise of the messenger• Usage has surpassed
Social Networks
• WeChat leading the way
• Slackbots
• FB Messenger Platform
We Chat• Messaging with
Friends AND Strangers
• Local Discovery
• Premier Way to communicate with Brands and Businesses Online and Offline
• Payment
• On Demand Everything
Operator
Domain Specific General
AI Agents
Human Agents
GAI-Territory
x.ai
unbabel
chat-shopper
Fin
Mission Control
Luka
White Rabbit
Magic
GoButler
chat-shopper
DigitsPenny
Hard Stop for now
1990 1996 2008 2016Pre-Web Web Apps Conversational
Intuitive Un-Intuitive Semi-Intuitive Intuitive
Session-Based AsynchronousSession-Based Session-Based
9-5 Always On Always On Always On
Ubiquitous Smartphones
Messaging, Bots, Natural Language Interfaces
Existing and accessible large data sets
Existing Engines
+
+
+
=Access To EVERYTHING, ANYWHERE, ANYTIME
The World OS Stack
Engines / Data Human MicroworkersAPI’s
Customer Service SalesAWSbooking.comAIR-BnB
Ebay TripAdvisor Domain Experts
Intelligent Dispatch Layer
Software Bots / AIScheduling
Google Calendar
Translation Info Aggregation
NLP Digestion Layer
Platform LayerWeChat FB Messenger WhatsApp SMS
Human Users
UI
Stripe
Voice
Payment
Robots / Cars
Text
https://www.theinformation.com/on-bots-conversational-apps-and-fin
Implications• Google might loose its’ Gatekeeper function and new
Gatekeepers will emerge
• The power is shifting back to consumers. No more display ads, “recommended reading”, landing pages, etc.
• The heavy lifting will be done on the service/server side. The magic happens behind the scenes. No more “Onboarding”, “Interface Paradigms”, etc.
• Brands/businesses will REALLY have to have a conversation with their user/customers
Select Opportunities along the stack
• Disrupting existing B2C businesses with Conversational interfaces: Shopping, Booking, etc.
• Specialised and universally available AI modules: Scheduling, Translation, Booking, Semantic Analysis, NLP
• Organising Microwork: Recruiting, Managing, etc
• New funnels, new metrics, new advertising: New SaaS opportunities
• Messaging platform play (unlikely)
https://www.theinformation.com/the-end-of-tech-startups
http://blogs.reuters.com/david-cay-johnston/2011/10/25/beyond-the-1-percent/
http://waitbutwhy.com/2015/01/artificial-intelligence-revolution-1.html
https://www.technologyreview.com/s/425818/kurzweil-responds-dont-underestimate-the-singularity/
http://www.theguardian.com/news/datablog/2011/jan/25/global-economy-globalrecession
https://aeon.co/essays/has-progress-in-science-and-technology-come-to-a-halt
http://sanfrancisco.cbslocal.com/2015/01/27/how-ubers-autonomous-cars-will-destroy-10-million-jobs-and-reshape-the-economy-by-2025-lyft-google-zack-kanter/
http://fusion.net/story/173244/there-are-probably-way-more-people-in-the-gig-economy-than-we-realize/
https://www.theinformation.com/on-bots-conversational-apps-and-fin
https://www.producthunt.com/@chrismessina/collections/convcomm
https://medium.com/chris-messina/2016-will-be-the-year-of-conversational-commerce-1586e85e3991#.eistwydbg
http://www.businessinsider.com/the-messaging-app-report-2015-11
http://www.wired.com/2013/03/conversational-user-interface/
https://www.messenger.com/business?ref=producthunt&_rdr
http://www.theverge.com/2016/1/6/10718282/internet-bots-messaging-slack-facebook-m
http://a16z.com/2015/08/06/wechat-china-mobile-first/
[email protected]@fiahless