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Observations from behind the scenes A presentation to NUX Monday 7 April 2014

The Talking Shop - NUX - Observations from behind the scenes

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Katherine Thomas-Wilson from the Talking Shop gave a lightning talk on User Testing Lab Logistics. This is her presentation.

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Page 1: The Talking Shop - NUX - Observations from behind the scenes

Observations from behind the scenes

A presentation to NUX Monday 7 April 2014

Page 2: The Talking Shop - NUX - Observations from behind the scenes

Since 2004

Page 3: The Talking Shop - NUX - Observations from behind the scenes

A man with a hammer

Page 4: The Talking Shop - NUX - Observations from behind the scenes

Horses for Courses

Page 5: The Talking Shop - NUX - Observations from behind the scenes

INSTANT ACCESS

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IN-HOME TRUTHS

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SPEED TESTS

Page 8: The Talking Shop - NUX - Observations from behind the scenes

ALL IN IT TOGETHER

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Where, when, why Low Cost

Tighter Timescales

Low Observer Involvement

High Observer Involvement

Shorter Interview

Longer Interview

Hard to find users

Natural Habitat

Neutral Territory

In Home

On Street

On Site

User Testing space

Page 10: The Talking Shop - NUX - Observations from behind the scenes

There are some projects that can be done cheaper on-site, there are some projects that

can be done better off site, your decision.

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Basics

Page 12: The Talking Shop - NUX - Observations from behind the scenes

Venue

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People

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‘HALF THE PRICE, BUT DO IT TWICE’

www.thetalkingshop.co.uk @talkingshopMCR [email protected]

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[email protected] @talkingshopMCR

www.thetalkingshop.co.uk

01618343396