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Marketing Automation Summit 30 th September 2016

The human aspect of Marketing Automation

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Marketing Automation

Summit

30th

September2016

Fabienne Heiles

[email protected]

Account ManagerSitecore

George Lavric

[email protected]

Digital Marketing ConsultantSitecore

Has anything really changed since last year?

What is marketing

automation?

This is a boring slide

Forget the buzzwords

We want to learn from you

Let’s play a game

Who has a website?

Who sends out emails?

Who shares content on social media?

Who has a mobile responsive website?

Who optimizes content to focus on customer

needs and intentions?

Who uses

to get actionable insight?

Who optimizes, tests and

personalize?

Who uses marketing

automation?

Who presents relevant content through

customers’ preferred channels?

Who collects and connects online and offline data into one

system?

Who presents relevant, real-time offers across channels?

Who uses real time data and predictive

analytics?

Who anticipates the needs of customers and create timely,

relevant offers?

Why do you consider yourself digitally mature?

85% of companies find themselves in the 1st two stages

I’m part of the 85% ?

Ok guys, now everyone say

“people, processes and strategy!

Without the correct building blocks, digital will always be

complex

It starts with your company

culture

Embrace digital

What challenges are

standing in your way?