Fabienne Heiles
[email protected]
Account ManagerSitecore
George Lavric
[email protected]
Digital Marketing ConsultantSitecore
Has anything really changed since last year?
Forget the buzzwords
We want to learn from you
Who shares content on social media?
Who has a mobile responsive website?
Who optimizes content to focus on customer
needs and intentions?
Who uses
to get actionable insight?
Who presents relevant content through
customers’ preferred channels?
Who collects and connects online and offline data into one
system?
Who presents relevant, real-time offers across channels?
Who uses real time data and predictive
analytics?
Who anticipates the needs of customers and create timely,
relevant offers?
Why do you consider yourself digitally mature?
85% of companies find themselves in the 1st two stages
Ok guys, now everyone say
“people, processes and strategy!
Without the correct building blocks, digital will always be
complex
It starts with your company
culture
Embrace digital