- Proximity business informations (restaurants, leisures, stores etc..;)- Booking online - Room services etc…- Complete map (interest point available offline, touristic areas,

famous places etc…- Online reception desk (no more line at the reception desk)- Instant message- Languages (8 languages available, no more misunderstanding)- Online chat (possibility to communicate with every single guest)

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- ICE bedside- ICE mobile- ICE TV- ICE lobby- ICE web- ICE multi property

Features:

- Powerful integration

- Security measures

- Direct messaging

- Full content management

- Business intelligent

- Built-in ticket management

- Location based marketing

Intelity

- Mobile concierge: Mobile booking, reviews, cross-selling- Drive guest satisfaction and increase customer loyalty:

GPS guided tour, handy near by points, multi-language service available, work on and offline

- Increase revenue: Marketing analytics, brand awareness

GUEST - U

Comparison between themSimilataries Differences

front desk online They propose different but secondary's options (complete map, cross-selling , reviews…)

Access to near-by-points

Multi-languages translator

Direct Messaging

How has mobile impacted travellers behaviours?

- Guest book their rooms through mobile phone and not by the reservation department

anymore

- Less social interactions

- Facilitate travel moves

- No more barriers of language and cultural

- Every guest from all over the world is treated the same way

We chooseWhy?

- Interactive website

- Available on all mobile devices, directly connected through geo-location

- Easy to use (intuitive)

- More complete: complete map, online chat etc…

- Personalisation: add providers adapt itself to the specificities of the hotel

- The most famous application

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