Not Able To Email SBCGlobal Accounts From Exchange Server.

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Those are looking to email SBCGlobal email accounts from exchange server will face issues due to the problematic ISP or PTR. It is becoming difficult to access their emails because of this particular issue, and so, they are looking for a concrete solution. In this blog post, we will try to find out the details related to this issue and also the troubleshooting process, so read it carefully.

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SBC EmailA large number of people are using Exchange server to access their emails. According to them, it is a lot easier to use Exchange server to use emails, but in the past few days, the issue started to appear when the domain tried to get onto @sbcglobal.net account. First of all, the account got stuck in the mail queue followed by the display of error. This type of an issue doesn’t usually occur, so when it did a few days ago, people were not able to make out what it is and how it can be sorted out. Let us find out more about the issue that people are facing when trying to access their own SBCGlobal email login account.

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The reason for this error could be forged hostname for the mail IP. Email issues have become quite prevalent these days, and so, when people see them coming, they don’t get scared, but instead, they try to find out the solution. There are many people who have dug into the issue and were able to find the solution as well. They found that the RDNS is not working well with the ISP, and this is what barring them from using their email. Some experts have checked SBCGlobal mail accounts and confirmed the problem. They also mentioned the troubleshooting process for this issue along with some questions that people must provide answers to. These questions are; have you been able to do setup a PTR record for a certain public IP address from which you will send emails to the public FQDN of the server.

SBCGlobal Email Login

Some experts have also suggested to check if the FQDN on the send connector is matching the PTR or not. Besides that, legitimacy of the PTR record that is returning to the same IP address needs to be checked. There are a vast majority of people who claim that the reason for the arrival of the issue is due to the www SBCGlobal net. The reason why they say so is simply because the absence of a single mail server to reject emails. All the emails are being transferred to @SBCGlobal.net and they all show the similar type of error, which is ‘forged hostname’. For all outgoing IP addresses, SBCGlobal users have right PTR records.

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Solution -It is important to answer the question whether you have the IP of mail.domain record, which you currently use. You must ping A form to email server IP address from WAN. Once you do this, you will have to check whether this resolve mail.domain record problem. If not, then check for the fixing of the ISP. With this, you will be able to make out if it is the mail.domain record that is creating the issue or the ISP. Once you find the root cause, you can easily get the help and support you need to fix the problem. They will add a reverse PTR or check SBCGlobal email settings if the problem has occurred due to malfunctioned settings.

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