Market Survey for Businesses

using Google Apps

Presented By :-

Kinjal Desai

Reference :-

What is the single Most Important

Challenge for any Business?

“To Understand what their

Customers want.”

So, how do you as a Business reach out to

your existing or potential customers to understand what they

want?

Ask Them.The answer is simple –

So, why should you survey your customers?

It keeps business focused on customer needs.

It leads to improved customer relations.o Customer feels appreciated.

o Generates loyalty as customer feels a part of business decisions.

It may improve demand if business meets customer needs in a better way.

So, how should you survey your customers?

In today’s era of the Internet, the best way

to reach your customers is

‘ONLINE’.

One of the commonest ways that is used for

conducting surveys today is the use of

‘SurveyMonkey’. But is it your only option?

Absolutely NOT.Google Forms is the best

alternative available today and is extremely

easy to use.

So, let’s get started.All you need to get started is a Gmail

account.

We will follow the following simple steps :

Some Best Practices before we start :Ensure that you have a good Internet connection.

You can also install Offline Google Docs if you wish to create surveys while offline.

Ensure that you have a database of email addresses of your customers.

Ensure that you have been permitted by your customers to send them emails.

You will need to give the URL for the survey form to the customers that you do not have email addresses for.

Demonstration: Access Google Drive

Choose a Theme

Start Editing Your Survey

Add Questions

Example: Section Header

Example: Page Break

Page Break

Questions

Personalize the Questions

Add Collaborators

View Live Survey

Send the Survey

Any Questions?

Thank You.

Kinjal Desai kinjal@kinsh.in ; kinsh.kinjal@gmail.com +KinjalDesai

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