Lean-agile management at Finnish Broadcasting Company Yle

LEAN-AGILE MANAGEMENT AT FINNISH BROADCASTING COMPANY YLE

How the web and mobile areas were changed? @mirettekangas #yle @maaritlaanti #nitordelta Research presentation #agile2015 @Washington DC 5th of August 2015

CONTENTS

@mirettekangas #yle @maaritlaanti #nitordelta #agile2015

•  Web and mobile services at Yle large scale agile

•  The Lean vision in the beginning •  Organizationmodel

•  portfolio kanban •  roadmap •  lean-agile budgeting

•  Visionary leadership •  Experiences •  What next?

WEB AND MOBILE SERVICES AT YLE (web, mobile, terminals)

MAIN SERVICES •  Yle Areena and Archives •  Yle News •  Svenska.yle.fi

OTHER SERVICES •  Children •  Learning •  Other web journalism •  Buu.yle.fi •  Vetamix


How could Yle benefit from Large Scale Agile

at company level?

Discussion started in autumn 2012.

The discussion was

based on Scaled Agile Framework (SAFe).

SCALED AGILE FRAMEWORK™ BIG PICTURE


Transformation to Lean and Agile Way of Working was started in Spring 2013 at Yle Operations Unit

Guidance and monitoring on

individual level

Pilot A

Training new way of

working model

Pilot B

Lean + agile way of working

Guidance and

monitoring with

business units Common

goals and roadmap Pilot C


THE LEAN VISION IN THE BEGINNING

Current state

Business case

Vision statement

How to reach the vision?

Which measures to follow?

How to track the progress?


THE GOALS FOR IMPROVING WAY-OF-WORKING

CUSTOMER VALUE

CYCLE TIME


INTERNET AND MOBILE ROADMAP Short – and long term epics for all service areas

NEW BLUEPRINT FOR INVESTMENT PLANNING STEERING GROUP

Defines the strategy and focus areas

WEB AND MOBILE

PORTFOLIO

KANBAN

PORTFOLIO BACKLOG 3 m 3 months 3 months 3 months

Portfolio level goals and needs described

HIGH LEVEL GOALS

MEA-SURE

LEARN

BUILD


Adaptive (agile) organization


WEB AND MOBILE AREA ROADMAP TO AGILE 2014-2015

•  Lean and agile portfolio- and program model

•  Web and mobile roadmap

•  Application- and infrastructure team co-operation and DevOps culture

•  High-level current and future state descriptions

•  Preparing leaders for the agile change

•  Preparing use of agile release train

INCREMENT 1

•  Lean and agiledddd portfolio- and program model


•  Application- and

•  High-level current and future state


•  Preparing use of agile release train f ffffff

INC 2

MEA-SURE

LEARN

BUILD

INC 2 INC 2

•  Lean and agiledddd portfolio- and


•  Application- and





•  Preparing use of agile release train f ffffff


WEB AND MOBILE AREA HIGH-LEVEL ROADMAP AT YLE Short (3 months) and long-term (12 months) Epics

Implementation of strategy, focus and roadmap Company portfolio kanban prioritization

LEAN-AGILE WEB DEVELOPMENT AND PORTFOLIO MANAGEMENT @YLE

Head of Roadmap -group

TEAM

Focus Area Leads Portfolio Manager

Web Analyzer UX Lead

(+Virtual Design teams) Architecture Lead

(+Virtual Architecture teams)

Lead Dev ( + Virtual Dev teams)

Lead Lean-Agile

CEO & EXECUTIVE TEAM Decides on vision, high level resource allocation,

budget and focus area customer coals. Portfolio Lead presents the portfolio and allocation proposal.

Update 1 x month Portfolio and allocation proposal 4 x year

Focus Area: NEWS &

CURRENT AFFAIRS

Focus Area: CREATIVE CONTENT

(drama, factual, children, docus etc)

Focus Area: SWEDISH YLE

Focus Area: MEDIA

(TV/Radio player, channels, archive

service)

PORTFOLIO KANBAN Web & Mobile Media


ROADMAP AND PORTFOLIO

DEVELOPMENT TEAMS

HEAD OF ROADMAP-GROUP FOCUS AREA INTERNET-MANAGERS AGILE DEVELOPMENT MANAGER PORTFOLIO-MANAGER LEAD ARCHITECT LEAD DEVELOPER WEB ANALYZER LEAD UX-DESIGNER

WEB AND MOBILE AREA HIGH-LEVEL ROADMAP AT YLE Short (3moths) and long-term (12 months) Epics Implementation of strategy, focus and roadmap

WEB AND MOBILE AREA PORTFOLIO:

UPDATE EVERY SECOND WEEK

ORGANIZATION CEO & EXECUTIVE TEAM Decides vision, strategy, focus areas, funding and resources on annual level. Follow-

up and ensure vision implementation. Provided with a company-level real-time updated roadmap to ensure transparency.

IDEAS POP-UP ANALYSIS

EPIC ANALYSIS

IMPLEMEN- TATION

READY

CREATIVE CONTENT NEWS & CURRENT AFFAIRS SWEDISH YLE MEDIA

(TV/RADIO PLAYER) API TECHNOLOGY PLATFORMS

•  Focus area Epics inc. Customer Analysis •  Architecture and technical platform •  Budget allocations and actuals

FOCUS AREAS AND TEAMS


PRINCIPLES OF INTERNET DEVELOPMENT

•  Distributed operations in web and mobile services enabling nimble steering by company strategy

•  Way of working is agile, transparent and customer-driven

•  Flexible and efficient common technology platforms


Agile development offered support for •  defining and taking into use

the new principles and model •  key roles •  epics •  customer analysis •  architecture- and technology

development •  budget allocation •  follow-up of funding for

technology area across organizations.

THE ACTUAL PORTFOLIO KANBAN WALL


ROOM FOR USE OF KANBAN (the wall) DIGITAL TOOLS (Jira and dashboards)


INTERNET-ROADMAP 12 MONTHS

NEXT 3 months

VISION


AGILE AND LEAN INVESTMENT PROCESS –TECHNOLOGY FUND ALLOCATION


REAL TIME DASHBOARDS ONLINE #roadmap #portfolio kanban #needs for technology fund


THE IMPACT OF AGILE PORTFOLIO

development

feedback

feedback

decision making

decision making

development


#visionary leadership #agile mindset #lean-agile thinking •  Creating and enabling environment for

continuous development •  Customer-driven; taking customer viewpoint to

evaluate the success •  Agile way of working creates strong personnel

commitment •  Value-based management •  Balancing: real-time information on impact of

development activities, when transparency exists


Based on the experience that Lean-Agile Management and Portfolio leads to

1.  A “Lean” portfolio – more standard solutions, less “half-baked” solutions with the help of joined backlog

2.  Alignment 3.  Focus on the work, not on approvals 4.  Better control on spends 5.  Options thinking: systematically nurture successes 6.  Creates tight learning loop 7.  Moves the focus to internal coordination, co-operation and

competing against the external offering


EXPERIENCES 1.  Autonomy 2.  Humble & frank 3.  The principles of agile and lean 4.  Responding to change, values 5.  Competences 6.  Fail – learning by doing 7.  Common language? 8.  Leaders support and commitment to

change 9.  Transparency is not easy 10.  Management has a feeling of a controlled

change @mirettekangas #yle @maaritlaanti #nitordelta #agile2015

CUSTOMER DRIVEN DEVELOPMENT

Technology, Architecture

Customer feedback, Measure-

ment

Lean UX, Minimun Lovable Product, Design

Thinking

Lean-Agile, Lean

Start-Up


SCALING AGILE DEVELOPMENT •  Broadcast programme and media planning •  Strategic breakthrough initiatives •  … •  … •  … •  …


“Most companies think they don´t have the right people to innovate. The problem is the structure and systems around them. Entrepreneurs are already there. See them as corporate function.”

– Eric Ries #SXSW (Austin, Texas)16.3.2015

@JariLah


THANK YOU!

@mirettekangas

linkedin.com/in/mirettekangas

[email protected]

@maaritlaanti

linkedin.com/in/maaritlaanti

[email protected]

Internet

Lean-agile management at Finnish Broadcasting Company Yle