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Paul Miller
CEO and Founder
Digital Workplace Group
Leadership in the new digital
workplace era
@paulmillersays
Is anyone here?
Leadership in the new digital workplace era @paulmillersays
MBWA
Leadership in the new digital workplace era @paulmillersays
Where work happens
Leadership in the new digital workplace era @paulmillersays
Alaska Airlines
Leadership in the new digital workplace era @paulmillersays
Heine Brothers
Leadership in the new digital workplace era @paulmillersays
No place to hide
Leadership in the new digital workplace era @paulmillersays
• Leaders without followers
• 5% on Twitter
• 68% no social media presence
• Richard Branson 4 million twitter followers
Digital literacy for leaders
Source: Digital Workplace
Group
Leadership in the new digital workplace era @paulmillersays
Inside First
Leadership in the new digital workplace era @paulmillersays
1
1020 CEOs
say:
Source: 2015 CEO
Challenge study by the
Conference Board
Operational
Excellence 2Challenge:
Innovation
Through
Digitization
Challenge:
CEO Focus
Leadership in the new digital workplace era @paulmillersays
• Accenture has no Headquarters
• 336,000 staff work in secure digital spaces
• 60,000 use enterprise social network to share knowledge
• Analytics to predict – intelligent tools to automate
Principle 1
Understand what you lead
Leadership in the new digital workplace era @paulmillersays
Principle 1
Understand what you lead
Source: Digital Workplace
Group
Leadership in the new digital workplace era @paulmillersays
Principle 2
From mandate to conversation
Leadership in the new digital workplace era @paulmillersays
Principle 2
From mandate to conversation
Leadership in the new digital workplace era @paulmillersays
When the best leader’s work is
done the people say, “We did it
ourselves”.
Philosopher and poet Lao Tzu ”“
Principle 2
From statement to conversation
Leadership in the new digital workplace era @paulmillersays
Principle 3
Fewer managers - more leaders
Leadership in the new digital workplace era @paulmillersays
Principle 4
Present - digitally not physically
Leadership in the new digital workplace era @paulmillersays
Principle 4
Present - digitally not physically
Leadership in the new digital workplace era @paulmillersays
Principle 4
Present - not physically
Leadership in the new digital workplace era @paulmillersays
Source: Step Two
• Targeted and clear
• Get to know you and your personality
• Interactive - allowing touch points between staff and CEO
• Open, honest and authentic
Principle 5
Authenticity mandated
Leadership in the new digital workplace era @paulmillersays
My dad
Leadership in the new digital workplace era @paulmillersays
Principle 6
Leaders still lead
Leadership in the new digital workplace era @paulmillersays
Aping the CEO
Leadership in the new digital workplace era @paulmillersays
Digital ‘fika’
Leadership in the new digital workplace era @paulmillersays
Paul Miller
CEO and Founder
Digital Workplace Group
Leadership in the new digital
workplace era
