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…or how we built a social intranet with Google Works Tapahtuman nimi Esittäjän nimi

Kaisa Hilden: When your intranet goes Google

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…or how we built a social intranet with Google WorksTapahtuman nimi

Esittäjän nimi

Before we begin,here’s a little trailer for a short filmthat we made to promote the siteinternally…

Tähän tulee traileri

Contents

Yle in brief

Goals

The most important themes of the renewal

Technology and security

Social aspects and transparency

Information sharing

Success of the implementation

What we learned

Yle in a Nutshell

Yle (Yleisradio, Finnish Broadcasting Company) is Finland's national public service broadcasting company. Four television channels, also available as simulcast HD-channels, six radio channels, and the most extensive and varied online selection of television and radio programmes in the country. Over 20 regional radio stations and regional news from eight districts. Correspondents in ten cities.

Staff Permanent: ~3100 Freelancers: 400-500

Bilingual: Finnish and Swedish

Tästä olemassa oma setti, ei

tartte kääntää

Ylen toimintaperiaatteet

Tästä olemassa oma setti, ei

tartte kääntää

Goals

The Most Important Goals of Yle+

Making mobile work easier: access from anywhere through a browser

Making collaboration easier both internally and with outside parties

Putting priority on ones own work

Providing a better overview to company level information

Four BIG Themes

Four big themes

Finding appropriate experts within Yle

Emphasising search instead of navigation

Providing collaboration tools for teams and projects

Providing access with any device from anywhere

VPN VDI

Yle Intranet 2.0

The work began in late 2012 inside Yle

In 2013 a consulting company was brought along • To help clarify the content structure • To help test the content structure • To make a technology assessment

in relation to the goals

Search

Pagingand personal profiles

Key Functionalities

Logical structure for basic intranet contents

Mobile and remote use

Usability

Teamwork spaces and document management

Controllability

Social intranet

Technology and security

Technology strategy: towards cloud services • Comprehensive support for different

mobile device ecosystems • Shadow IT • Social media at work • Genuine cloud service • The service can be used from

anywhere over the internet • Centralized log in with your own

domain ID • User management

Security: cooperation with Googleis based on Safe Harbour principles

Social aspectsand transparency

Is the company ready?

Dependence on network operators

Know-how

Challenges

Opposition to the changes, fear of new things

Updates and development come from Google What if

we want to change the cloud service provider?

Yle+ is built on top of Google Works

Success of the implementation

How Did We Do?

The contents are easy to arrange logically: things can be found easily, sharing and targeting is simple

Increase in openness and participation, transparency

Comprehensive training,the project team’s authentic commitment

The deployment went well: people helped (are helping) each other as a network. Feedback from different units:

Tärkeimmät opit projektista

And this is how it looks…

Yle+ – The Online DesktopMy Stream

feed from my communitiesand workspaces

List of the communities

and workplaces that I belong to

The Current Information community:

open to everyone

Traditional intranet contents on the service pages,

accessible from the menu

Yle+ – The Online Desktop

Team’s documents in the Google Drive folder

Topical conversation

in the team’s community

Team’s shared Calendar

The Mobile Yle+

Responsive browser-based

web page (HTML5)

Optimised for mobile user interfaces

Search

The search engine searches from all Google tools

Search People The search also works as a phone book if you

search for a person.

11-12/14 Google+, Drive and Sites are deployed for the entire organization

10/15 Yle+ combines these into an online desktop -> the intranet is retired

12/15-> Only reading rights left in Sharepoint, retires completely 1/16

9/14 Deploying the email and calendar

Support and change management

11-12/14 Training, communications,main user support

10/15 Main user support, material for managers, leading by example, info desks, events

1/16->Increased support readiness

9/14 Training, communications, support desks, main user support

Changes in the tools

Tähän videosta viiden sekunnin pätkä, jossa Pirjo kävelee lavalle avaruuspuvussa,ja muistutus katsoa video osoitteessa xxx.

TAI

Kohtaus, jossa Pirjo sanoo nähneensä tulevaisuuden, ja se on Yle+.