How To Integrate Your Email Server With

GuessBox.io

Introduction If you are using GuessBox for more than just lead generation, but also using it as your outbound email client then it’s important that you have your mail server integrated with the app. This allows GuessBox to automatically catch any replies you receive from your leads, and show them to you within the app. Additionally, GuessBox can then schedule automatic ‘follow up’ messages on your behalf if your selected leads don’t reply after x number of days. If you are not using a company like Google, Hotmail or Yahoo to manage your emails then the process is extremely simple. All you need are the IMAP details of your server that typically come in the form of imap.yourdomain.com followed by a port (typically, 993). If you are using Google et al then there is just one extra step you need to take for security reasons. But we’ll talk about that later.

Finding Your IMAP Details If you are using your own mail server, the easiest way to find your IMAP details is either to login into your hosting account and then navigate to your email settings page. Alternatively, you can get in contact with your web host and ask them to provide you with those details. As per above, typically the ‘host’ will be imap.yourdomain.com - in my case if I wasn’t using Google Apps to manage my emails it would be the following: Host: imap.guessbox.io Port: 993 Username: eric@guessbox.io Password: my email password. Once you have these details, navigate to the settings page in GuessBox and fill out the IMAP form and press ‘save’.

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How to Setup Google Apps IMAP Details in GuessBox If you are using Google Apps to manage your company’s email, here are the IMAP details: Host: imap.gmail.com Port: 993 Username: your full email address (i.e. eric@guessbox.io) Password: your generated IMAP password (see below) Login into your Gmail account and make sure you have IMAP enabled. To do this, make sure you are logged into Gmail with the account you want to use with GuessBox and navigate to this page.

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It should look a little something like this. See the third section labeled, IMAP Access? Check the radio button to enable IMAP.

Setting Up Two Step Authentication With Google Apps / Gmail Once you have done that you will need to allow GuessBox to directly communicate with your account and retrieve emails in order to check whether or not replies have arrived and perform auto-follow ups along with other campaign management functions. Whilst remaining logged into your primary email, navigate to your security page and if you don’t see an option for ‘app passwords’ as per below then you will need to first turn on 2-Step Verification. It’s pretty easy just follow the prompts Google provides you with and in less than a minute it will be activated.

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 Once you have turned on 2­Step Verification, upon returning back to your security page the App passwords option should be visible. Select that to continue, and you will be presented with this page:   

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Obviously, you won’t have the GuessBox option in there yet so what you will need to do is click on the ‘Select app’ dropdown and choose the ‘Other (custom name)’ option. Provide a simple description to describe your app (you can use GuessBox if you would like) and then press the generate button. Google will give generate you a new app password which is what you will be using above when filling out your IMAP details on GuessBox. The instructions provided below should give you a clearer indicator of how it works.

Note: Once you’ve done this, if you no longer want 2-Step Verification to be enabled because you find it annoying having to receive a code on your cell phone every time you try logging into a Google product then you can disable it from the previous page. This won’t disable access to your app password & integration with GuessBox.

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Allowing Less Secure Apps With Google In the odd chance that you are still experiencing trouble receiving emails via GuessBox, you can allow Google to communicate with ‘less secure apps’. Less secure in this case doesn’t mean apps that will steal your personal information or identity, it’s just that they may use a different standard protocol for transmission of information that what is Google’s standard. To do this, Go to the "Less secure apps" section in My Account.

Next to "Access for less secure apps," select Turn on. (Note to Google Apps users: This

setting is hidden if your administrator has locked less secure app account access.) If this is

the case you will need to do it via your Google Apps admin panel.

Conclusion

And that’s it! In the future, the process will become easier as the GuessBox team looks to develop more seamless integrations with third parties. But for now, if you have any questions please don’t hesitate to send us a message via the live chat form on GuessBox.io

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