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Herman Kok Happiness Engineer @kokkieh Five Simple Ways to Reduce Your Support Load

Five Simple Ways to Reduce Your Support Load - Presented by Herman Kok

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Page 1: Five Simple Ways to Reduce Your Support Load - Presented by Herman Kok

Herman KokHappiness Engineer

@kokkieh

Five Simple Ways to Reduce Your Support

Load

Page 2: Five Simple Ways to Reduce Your Support Load - Presented by Herman Kok

Which WordPress?

Where to ask for help

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Domains, Sites, Registrars and Hosts

Navigating the Jargon

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Help! I can’t access my site

The Top-Two Questions

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Help! I’ve been hacked!

The importance of updates, security and

backups

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Keep it simple

Sometimes WordPress.com will do the trick

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[email protected]@kokkieh

kokkieh.blog