BBC iPlayer for TVPutting telly back where it belongs

Jane Murison

I’ve been at the Beeb 9 years. I recently shared a lift with the Blue Peter dog.

It’s pronounced ‘mew-riss-on’

As opposed to ‘terrorist’ or ‘in charge’

This is one of many poor haircuts I’ve had. I was trying to grow it out.

My passport smile tries to convey that I am serious but friendly. I end up looking smug.

“Telly is nicer to watch telly on. That’s why it’s telly.”

Participant quote from BBC user research last week

I’ll talk aboutHow TV is different from computers

Frankenstein technology

How we design for new things

Designing for TV

Why doesn’t TV iPlayer look like this?

flickr.com

Telly is big, but (in the immortal words of Father Ted), it’s far away.

Do less.

1) Not every box lets designers choose a font.

2) Designers have their noses two inches from a giant monitor and the eyesight of a youthful osprey.

Remote controls are hard to design for

Entry problemsYou only have these buttons.*

* Colour keys are evil.

enter

back

It’s even more fun with Games Consoles

enter

back

Colours change on telly.

The iPlayer Pink (circa 2010)

..and textures change too

… and gradients are a nightmare

Action safe

Text safe

‘Salmon’ safe

…and yet, sometimes we get this

Transitions

Test it! With people!

Franken-users &Franken-tech

Wikipedia

Look how happy they are

Zdnet.com

Marginally closer to the truth

FOX

Some people get TVs from skips

Wikipedia

‘The’ ‘user’

Who’s your (secret) primary persona?

! *&$! £$@!

Designing for new devices

Mapping the product to the thing

Competing wireframes

Mapping the users to the product

“We went hands, arms and voice on with iPlayer for Xbox Live - it's very swish.”

“Whoop, going minority report all over my XBOX BBC iPlayer Xbox 360”

“Finally, we get BBC iPlayer on the Xbox. Awesome. #HappyNow!!!”

What next?

The march goes on…New features like ‘live’, ‘pause’, ‘last played’

New devices to launch on all the time (Sky coming this year)

Thanks!@mewroh

Jane Murison