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The patient experience describes an individual's experience of illness/injury and how healthcare treats them. Good patient experience is very helpful for healthcare industry. Many hospitals and clinics use patient experience surveys to identify where they stand in the term of Patient Experience.
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Patient Experience DefinedPatient experienceencompasses the range ofinteractions that patientshave with the health caresystem, including their carefrom health plans, and fromdoctors, nurses, and staff inhospitals, physician practices,and other health carefacilities.
Cultivating patients for life.Increased patient retentionand loyalty.Improved patient satisfaction.Proactive health education andawareness.Increased overall populationhealth.Higher ROI yield.Improved margins.
Benefits of Improving PatientExperience:
Use patient experience surveys toidentify where your hospital orclinic stand in the term of patientexperience.
