Jonathan Henson5265 Campbellsburg Road, Campbellsburg, KY 40011(502) 438-6443JonathanwHenson@gmail.com

OBJECTIVEPursuing an Enterprise Management position with a company in the healthcare industry that is seeking a highly motivated professional to provide knowledgeable security management, enterprise mobility, and project management for the organization.

PROFILE Microsoft Certified Professional with six+ years of direct Information

Systems / Security Administration healthcare support experience. Extensive experience with: Microsoft Windows Operating Systems,

Active Directory, managing ACL security permissions, policies and OUs, group policy, TCP/IP, DNS, VPN, network equipment, application virtualization such as Citrix, Microsoft Office Suites, MS-DOS, multiple remote connection applications, various scripting languages, PC configuration, optimization, maintenance, upgrades, troubleshooting and repairs.

Excellent communication and interpersonal skills. Detail and result oriented.

EMPLOYMENTKindred Healthcare, Louisville, KY 2012-

PresentEnterprise Mobility Engineer / Security AdministratorWhile working with Kindred Security Administration, I have worked extensively with Active Directory, File/Folder security permissions, user access / password management for systems such as: Multiple enterprise domains, SAP, Meditech, Protouch, RSA Adaptive Authentication, MobilePass, and Concur.

As an experienced Enterprise Mobility Engineer who is responsible for creating and implementing mobile solutions utilizing Mobile Device Management for 30,000+ Apple iOS, Android, Windows Phone 8, as well as BlackBerry mobile devices.

I also have experience in implementing, managing and maintaining multiple mobilemanagement platforms:

BlackBerry Enterprise Server (BES5, BES10, BES12). MobileIron Core MDM AirWatch MDM Symantec and Apperian app wrapping

New Age Technologies - Kindred Healthcare, Louisville, KY

2006-2012Security Administrator / Desktop Support Technician Provide end-user support through phone, email and the HP Open View

Service Desk ticket system. Manage Active Directory user and folder permissions through NetIQ

Directory and Resource Administrator. Creation of email distribution lists. Responsible for addressing more complex, Tier-2 issues within the

Desktop Support and Security Administration departments. Installation of software applications, driver and printers. Work with external vendors to coordinate software updates and/or

shipments. Support of networking equipment such as routers, switches, wireless

access points, Cisco ASA firewalls, etc. Support of Stinger Medical mobile clinical workstations (Computers on

Wheels). Assist with the migration of software roll-outs. Identify software application issues and document resolution

procedures. Work in conjunction with internal IS departments such as the network

operations center, data network services and Windows Infrastructure teams to implement issue resolutions.

Creation of ticket template automation software using the AutoHotKey scripting language. The software is now utilized by multiple support departments within Kindred Healthcare to efficiently document work requests, streamlining the process of creating work request tickets which has resulted in lower call time averages that has saved literally thousands of man hours in less than two years.

Manpower / SHPS, Louisville, KY 2005-2006 Service Desk Technician Provided help desk support through phone, email and UniPress ticket

system. Managed user permissions through Active Directory. CipherTrust IronMail secure E-mail account management. Creation of desktop / laptop operating system images for corporate

deployment. Operating systems, software applications, driver and printer

installations. Accomplished projects on time sensitive schedules including: PC

replacement, repair and data recovery.

Worked independently to achieve team oriented goals.CERTIFICATIONS

Microsoft Certified Professional (Windows XP) CompTia A+ Certification