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Admission, Discharge, Transfer (ADT) Service:
An Overview
Transitions of Care Notifications
In Production, Real Time
1
Jeff Livesay Associate Director [email protected]
Rick Wilkening Director, Business Development [email protected]
Michigan Health Information Network Shared Services
Copyright 2015 Michigan Health Information Network Shared Services
MiHIN Statewide
Shared Services
MDCH Data Hub
Medicaid
MSSS
State
LABS
Doctors & Community
Providers
HIE QOs(Qualified sub-state HIEs)
Network of Networks:
Data
Warehouse
2
Health Plan QOs
(more coming)
Single point of
entry/exit for state
Virtual QOs
Pharmacies
(more coming)
Immunizations
MI Syndromic
Surveillance System
MI Disease
Surveillance System
Consumer QOs
(more coming)
Federal
“One and Done”- Easier, Simplified,
Predictable Data Sharing1. Sign once
• Common legal framework across the state
• Transparent data usage for each use case
2. Connect once
• MiHIN network includes all of health care: HIEs, HISPs,health plans, PIHPs, state and federal agencies
3. Publish once
• Patient and provider delivery preferences easily registered and centrally managed
4. Report once
• Messages can be routed to multiple destinations – no duplicate interfaces or repeat reporting
5. Log-on once
• Single sign-on across patient/member and provider portals
3Copyright 2015 Michigan Health Information Network Shared Services
Data Sharing
Organization
Data Sharing
Organization
Clear Chain of Trust
4
Covered
Entity
Business
AssociateBusiness
Associate
Business
Associate
Covered
Entity
Covered
Entity
Copyright 2015 Michigan Health Information Network Shared Services
Why a Statewide ADT Service?
5
Source: Blue Cross Blue Shield of Michigan (BCBSM)
Physician Group Incentive Program (PGIP)
Copyright 2015 Michigan Health Information Network Shared Services
Payer Incentives for Statewide HIE
- Hospital value-based contracts
- Physician Group Incentive
Program (PGIP)
6Copyright 2015 Michigan Health Information Network Shared Services
2014
2015
2016
Data flow
Hospitals – Send ADT notifications to statewide service via MiHIN
Providers – Send Patient-Provider Attribution (PPA), receive ADT alerts
Integrate ADT, begin Medication Reconciliation
Hospitals – Conformance with ADT spec, send Medications
Providers – Integrate ADTs into workflow, receive Medications
TBD
Medications, potentially quality measures
But wait…
there’s more $
Transitional care management
Medicare & BCBSM fees Jan 2013
Payer Code Non-Facility Facility Locality
Medicare 99495 $120.39 $99.38 Detroit
Medicare 99496 $169.65 $145.70 Detroit
BCBSM 99495 $233.43 $191.79 All
BCBSM 99496 $329.33 $281.38 All
7
99495 -
• Communication (direct contact,
telephone, electronic) with the patient
and/or caregiver within 2 business days
of discharge
• Medical decision making of at least
moderate complexity during the service
period
• Face-to-face visit, within 14 calendar
days of discharge
99496 -
• Communication (direct contact, telephone,
electronic) with the patient and/or
caregiver within 2 business days of
discharge
• Medical decision making of high
complexity during the service period
• Face-to-face visit, within 7 calendar days
of discharge
Copyright 2015 Michigan Health Information Network Shared Services
What is a USE CASE?• Data sharing scenario with specific:
• purpose
• type of data exchanged
• description of interactions between people/systems
• Each Use Case may have different:
• access restrictions
• rules for using the data
• cost recovery fees or charges
• technical requirements
8
Use Case Factory™
Copyright 2015 Michigan Health Information Network Shared Services
Use Case Components
9
Use Case Summary explains purpose
and value proposition for sharing data
Use Case Agreement is a legal document that
covers expected rules of engagement
(all Qualified Organizations sign the agreements)
Implementation Guide is a
technical specification that
outlines standard format details
for data transmission & content
Copyright 2015 Michigan Health Information Network Shared Services
http://mihin.org/about-mihin/resources/use-case-submission-form/
Use Case Factory
Idea with Champion
Idea with Sponsor
Plan & Develop
Pilot &
RefineTechnical
Planning
Conceptual
EvaluationDefine Purpose
U se Case Summary
Contains The B asic I deas
L aid Out in an E asy to
R ead Document for the
B oard to A pprove
Implement
Production
StatusMetrics
Adoption
Critical Mass
Mass Marketing &
Outreach
MiHIN Board
SuccessfulAdoption
ContinuousImprovement
Functional Data-Sharing
Widget
10
Critical Infrastructure Components
Secure Transport Layer Services and
Digital Credentials
Master Person Index+
Common Key Service
Patient Provider
Attribution Service
Patient Consent Preferences
Identity Management
Federated
Identity Management
(FiDM)
Health Provider Directory
Gateway Services
(e.g. XCA)
11Copyright 2015 Michigan Health Information Network Shared Services
Statewide ADT Use Case Example
12
Patient-Provider
Attribution (PPA) Service
Statewide
Health Provider
Directory
Service+ +
Copyright 2015 Michigan Health Information Network Shared Services
Health Provider Directory
13
• Contains Electronic Service Information (ESI) used to route information to providers
• Flexibly maintains multiple distribution points for single provider or single distribution for organization
• Manages organizations, providers and the multiple relationships between them
Copyright 2015 Michigan Health Information Network Shared Services
Patient Provider Attribution Service
(in Michigan we call this ACRS™)
• Enables providers to declare active care relationships with patients –this attributes to a patient the active members of their care team
• Accurately routes information (e.g. Admit-Discharge-Transfer messages, medication reconciliations)
• Improves care coordination
• Reduces readmissions
• Allows better outcomes
• Enables alerts to providers in active care relationships with patients
• Coordinates entire care team with changes to patient status in real time
• Allows searches by authorized persons or organizations:
• Health systems and provider/physician organizations
• Care coordinators
• Health plans
• Consumers (who can dispute asserted relationships)
14Copyright 2015 Michigan Health Information Network Shared Services
Active Care Relationship Service
(ACRS™)
Additional patient information to minimize false positives
15
Patient InformationSource Patient ID
First Name
Middle Initial
Last Name
Suffix
Date of Birth
Gender
SSN – Last 4 digits
Address 1 & Address 2
City, State, Zip
Home & Mobile Phones
Physician InformationNPI
First Name
Last Name
Practice Unit ID
Practice Unit Name
Physician Organization ID
Physician Org Name
Physician DIRECT Address
DIRECT Preferences
Copyright 2015 Michigan Health Information Network Shared Services
Types of Relationships
• Declared by Provider
• Declared by Patient
• Assigned/derived by health plan algorithm
• Reported on claim, performance report, or
Meaningful Use (e.g. QRDA Category II/III)
• Can be contested by provider or by patient
16Copyright 2015 Michigan Health Information Network Shared Services
Send to Physicians listed in ADT
message
17
Send To
• Attending Doctor
• Referring Doctor
• Consulting Doctor
• Admitting Doctor
• Primary Care Physician
Requires
• Provider NPI #’s in
ADT messages
• Provider delivery
preferences, ESI in
Provider Directory
Copyright 2015 Michigan Health Information Network Shared Services
Quality Matters:
Enforcing Conformance
18Copyright 2015 Michigan Health Information Network Shared Services
Conformance Report
Co
mp
lete
Rou
ting
Data
Co
mp
lete
Map
pin
gA
dh
ere
nce
to
Cod
ing
Sta
nd
ard
s
81.8%
46.7%
0.0%
MSH-4 PID-5.1 PID-5.2 PID-5.3 PID-7 PID-8 PID-5 PID-19 PV1-19 IN1-3 IN1-4
79.30%79.30%100.00%99.92%100.00%100.00%100.00%100.00%100.00%100.00%100.00%
Complete Routing Data by Field
PID-8 PID-10 PID-22 PV1-2 PV1-4 PV1-14 IN1-17 DG1-6 OBX-11 IN1-3 IN1-4
0.00%0.00%99.89%99.21%100.00%100.00%20.29%100.00%100.00%
Complete Mapping to Specified Value Sets by Field
MSH-4 PV1-10 PV1-18 PV1-36
99.99%100.00%51.63%99.17%
Complete Hospital-‐DefinedMapping by Field
MSH-4.1 MSH-4.2
100.00%
Facility IDs
OIDs
DG1-3.1 DG1-3.2 DG1-3.3
99.03%
Diagnosis Codes
ICD9 or ICD10
PD1-4.1 PV1-17 PV1-7 PV1-8 PV1-9
99.63%100.00%100.00%91.69%
Physician IDs
NPIs
HospitalHospital X
Adherence to coding Standards by Field
Time PeriodJanuary 19, 2015 to January 19, 2015
See Reverse Side for Explanation and Field Definitions
Copyright 2014-2015 Michigan Health Information Network Shared Services
Hospitals must be ‘all green’ to receive full incentive payments
Completeness Matters Too!
19
Complete Routing Data by Message Type
IN1-3 IN1-4 MSH-4.1 PID-19 PID-5 PID-5.1 PID-5.2 PID-5.3 PID-7 PID-8 PV1-19
Total Blank Count 7141 7141 0 28 0 0 0 0 0 0 0
% Populated All Types 79.30% 79.30% 100.00% 99.92% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00%
A01 Blank Count 140 140 0 0 0 0 0 0 0 0 0
A01 % Populated 81.98% 81.98% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00%
A02 Blank Count 1692 1692 0 0 0 0 0 0 0 0 0
A02 % Populated 0.00% 0.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00%
A03 Blank Count 486 486 0 0 0 0 0 0 0 0 0
A03 % Populated 95.49% 95.49% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00%
A04 Blank Count 175 175 0 0 0 0 0 0 0 0 0
A04 % Populated 86.13% 86.13% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00%
A05 Blank Count 0 0 0 0 0 0 0 0 0 0 0
A05 % Populated 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00%
A06 Blank Count 8 8 0 0 0 0 0 0 0 0 0
A06 % Populated 96.57% 96.57% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00%
A07 Blank Count 0 0 0 0 0 0 0 0 0 0 0
A07 % Populated 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00%
A08 Blank Count 1401 1401 0 13 0 0 0 0 0 0 0
A08 % Populated 91.42% 91.42% 100.00% 99.92% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00%
A11 Blank Count 2 2 0 0 0 0 0 0 0 0 0
A11 % Populated 0.00% 0.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00%
A13 Blank Count 0 0 0 0 0 0 0 0 0 0 0
A13 % Populated 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00%
A14 Blank Count 9 9 0 1 0 0 0 0 0 0 0
A14 % Populated 94.71% 94.71% 100.00% 99.41% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00%
A28 Blank Count 141 141 0 1 0 0 0 0 0 0 0
A28 % Populated 0.00% 0.00% 100.00% 99.29% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00%
A31 Blank Count 3087 3087 0 13 0 0 0 0 0 0 0
A31 % Populated 0.00% 0.00% 100.00% 99.58% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00%
Hospital X
1/19/2015
Copyright 2015 Michigan Health Information Network Shared Services
Certain fields MUST be populated for recipients to utilize
Decoding and Mapping Also Matter!
Copyright 2015 Michigan Health Information Network Shared Services 20
KEY Gender PID-8 Race PID-10 Ethnicity PID-22 Patient Class PV1-2 Admit Type PV1-4 Admit Src PV1-14 Ins Rel IN1-17 Diag type DG1-6
All Mapped Code count Code count Code count Code count Code count Code count Code count Code count
Value not in mapping table M 13383 8 2145 9 5740 E 10057 1 19323 26 0 9 15 A 0
% of non-blanks with data element mapped F 21025 3 635 3 268 O 15468 5 8 74 0 49 1 34492
NA - Field left blank in all messagges U 84 2 74 2 1 I 5739 6 106 40 0 25 70 5 30 8 20189 3228 2 10696 36 0 4 0
7 581 10 2188 3 439 27 7 26 04 19124 7 1226 7 108 9 26 36 06 2018 4880 4 238 25 0 20 31 5002 3574 71 15 100 1
4883 4 0 8 034 0 13 520 0 10 022 0 113 010 1 34 1
8 3 29 1513 10 21 037 0 112 050 27969 114 0
6 0 15 015 5 6 329 0 17 021 3 38 035 0 111 011 143 5 3517 95 48 1138 0 11 372 22 7 073 4 108 065 0 31 0
7 274 12 03 0 3 2282
31 4 2 341261 4 32 1760 5 16 223 0 1 2144916 0 14 0
1 7 106 070 0 33 5814 0 19 039 1358 18 032 0 NG 3124 1 714130 019 033 018 428 075 27
2 2384267
Complete Mapping:
Detail Report
Hospital X
1/19/2015
99.89%
mapped
%NA
99.21%
20.29%
mapped
%100%
mapped
%
mapped
%
100%
mapped
%
mapped
%100%
mapped
%100%
mapped
%
Recipients need to understand how to interpret codes in key fields
Trusted Data
Sharing
Organization
Trusted Data
Sharing
Organization
Supports Seamless Exchange
Alerting Disconnected Entities
Patient to Provider
Attribution
Health
Provider
Directory
1) Patient goes to hospital which sends message to DSO then to MiHIN
2) MiHIN checks patient-provider attribution and identifies providers
3) MiHIN retrieves contact and delivery preference for each provider from HPD
4) Notifications routed to providers based on electronic address and preferences
Primary Care
Specialist
Care
Coordinator
21
Patient
Copyright 2015 Michigan Health Information Network Shared Services
Trusted Health
Plan
Trusted Data
Sharing
Organization
What data do health plans receive?
Only data for their members !
22
IN1 HAP
ADT Message X
ADT
Reporting
Tool
Copyright 2015 Michigan Health Information Network Shared Services
ADT Reporting Tool for Payers
Formatted messages
• Standardized data
• Custom message format
Daily reports
• New Admissions
• New Discharges
• Daily Census
• Member not found
Tailored delivery
• Nightly or real-time
• Secure transport options
Operational impact
• Eliminates data mapping
• Utilizes existing data flow
• Accelerates enterprise adoption
23Copyright 2015 Michigan Health Information Network Shared Services
But Providers Need Tools Too!
• Many Physician Organizations need infrastructure:
• ADT-In-A-Box – open source stack from ONC
• Workflow tools to consume ADTs
• Business Process Model Notation (BPMN)
• Ed Daniels will speak more about this today
• Accountable Care Organizations (ACOs)
• Coordination with Skilled Nursing Facilities (SNFs)
• Utilization of commercial tools like PatientPing™
24Copyright 2015 Michigan Health Information Network Shared Services
25
Monotonically Increasing Reform
Copyright 2015 Michigan Health Information Network Shared Services
Trusted Data
Sharing
Organization
Trusted Data
Sharing
Organization
Empowers Other Clinical Alerts!
Medication Reconciliation
Patient to Provider
Attribution
Health
Provider
Directory
1) Patient discharged, hospital sends message to DSO / MiHIN
2) MiHIN checks patient-provider attribution and identifies providers
3) MiHIN retrieves contact and delivery preference for each provider from HPD
4) Medication reconciliation routed to providers based on contact info, preferences
Primary Care
Specialist
26
Care
Coordinator
Copyright 2015 Michigan Health Information Network Shared Services
MR
Trusted Data
Sharing
Organization
Trusted Data
Sharing
Organization
Empowers MORE Clinical Alerts:
Medication Adherence
Patient to Provider
Attribution
Health
Provider
Directory
1) Patient picks up Rx, pharmacy sends message to DSO / MiHIN
2) MiHIN checks patient-provider attribution in ACRS and identifies providers
3) MiHIN retrieves contact and delivery preference for each provider from HPD
4) Medication information routed to providers based on contact info, preferences
Primary Care
Specialist
27
Care
Coordinator
MR
Patient
Copyright 2015 Michigan Health Information Network Shared Services
Questions?
Tim Pletcher
Executive [email protected]
Jeff Livesay
Associate [email protected]
Rick Wilkening
Director, Business [email protected]
28Copyright 2015 Michigan Health Information Network Shared Services
Legal Infrastructure with Federated Services
29
Use
Case
#1
Use
Case
#2
Use
Case
Use
Case
Use
Case
#3
DATA SHARING(QDSOA,VQDSOA, CQDSOA, SSOA, SSSOA)
Basic Connection Terms
Basic BAA Terms
Minimal Operational SLA
Contracting & Payment
Definitions
Termination
Cyber Liability Insurance
FEDERATED SERVICES(FSOA)
Basic Connection Terms
Contracting & Payment
Definitions
Termination
Cyber Liability Insurance
ORGANIZATION AGREEMENT
Use
Case
#1
Use
Case
#2
Use
Case
Use
Case
#3
QO Data
Sharing Agreements
Federated Services,
Data Sharing Agreements