Member Pharmacy Contract Approach

About HealthPRO’sContract Award Process

Pharmacy Services & Pharmacy Specialties

Who We Are

Commitment

RFP • Canada’s healthcare procurement services organization

• Invested in Canada’s healthcare system

• Advance the purchasing interests of healthcare facilities from coast to coast

• Aggregate national volumes to facilitate contracts for the highest quality products at the best price

Our Reach

• Greatest purchasing power ever assembled within Canada’s public healthcare system.

• Membership includes 257 members representing over 800 hospitals across seven provinces and the territories.

Pharmacy Contract Approach

1 Plan & Develop Strategy

Many factors are considered:

Multiple Suppliers?

Hospital Specific, Critical drug?

Oncology/Paediatric drug?

New Generic Entry?

Change management considerations

The New West Partnership and other provincial procurementguidelines governing its

membership.

Contract Cornerstone

Compliant Procurement Practices

HealthPRO follows fair, open and transparent evaluation and procurement practices to achieve the best contracts for its members.

The Ontario Ministry of Finance

Broader Public SectorSupply Chain Directives

The Agreement on Internal Trade

Our contracts comply withall provincial procurement

guidelines such as:

Contract Cornerstone

About HealthPRO’s Pharmacy Advisory Council (PAC)

Major RFPs Mini RFPs

Within HealthPRO’s regular contract cycle; issued upon contract expiry

Contracts are separated into distinct categories which are traditionally renewed every three years

Outside of HealthPRO’s regular contract cycle

Driven by changes in the marketplace such as new market entries

1 Plan & Develop Strategy

Commitment in advance New market entries

2 Commit to the Contract

Suppliers are invited to submit their proposals, which are scored to assess price, assurance of supply, quality of service and other non-clinical considerations.

Physical samples are requested from suppliers for evaluation.

3 Request for Proposal

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3 Evaluate and Score Products & Proposals

Award criteria

Product quality

Supplier service

Procurement cost

Assurance of supply

Experienced frontline clinicians and medication safety experts evaluate products based on CSHP labelling standards and ISMP safety recommendations.

Some of the product quality criteria we evaluate include:• Clarity of generic name & strength• Clear labelling• Lot number• Expiry date• Standardized GS1 barcode

Product quality makes up a greater percentage of the score than price.

Our local teams collaborate with our national team to assist our members.

5 Award & Ongoing Support

Post Award Assessment Service (PAAS)

Promotes patient safety: process helps members meet Accreditation Canada Standards, providing a tool to educate staff on new medications and identifying potential risks

Helps members implement new contracts: compares products and highlights changes


Quality assurance monitoring

Promotes patient safety

Allows members to report concerns with awarded products (i.e. label, packaging, supplier performance, etc.)

Ensures high quality throughout lifespan of the contract

Drives continual improvement in the marketplace


Contract Differential Refund Service (CDRS)

When a contracted product is on backorder, members have the ability to purchase the product from an alternate supplier and HealthPRO will manage reimbursement on their behalf

Convenient online service available through HealthPRO’s Member Portal


Drug Shortage Support

Innovative contracting strategies to mitigate the effects of shortages

National Drug Shortage Committee

Member Portal Resources: items on backorder, suggested therapeutic alternatives, estimated resupply date


Market & Contract Updates

Weekly newsletters, special bulletins, recall notices

Bi-weekly pharmacy technician and buyer teleconferences

Drug shortage bulletin

Global market updates and market insight


Continuing Education

Pharmacy Buyer Education Forum

Webinars


Healthcare Leadership

We help drive policy change and ensure the hospital’s voice is incorporated in issues that matter:

GS1 Standards

Assurance of supply MSSC on Drug Shortages Contract & Procurement Best

Practices Provincial Territorial DS Task Team

National purchasing power

Flexible commitment

Compliance with regulatory procurement guidelines

Product quality

Time savings

Expertise

Networking

Healthcare advocacy

Benefits of Working with HealthPRO

Thank You

www.healthprocanada.com