114
Medicare Part B Program Development in the Age of Compliance HARMONY UNIVERSITY The Provider Unit of Harmony Healthcare International, Inc. (HHI) Presented by: Melissa Fox, OTR/L Regional Consultant

Medicare Part B Program Development in the Age of Compliance

Embed Size (px)

DESCRIPTION

This presentation provides a comprehensive pro-active review of program development for long-term care patients in the SNF. The course outlines suggestions for how rehabilitation team members can strengthen the Medicare Part B programming in the nursing facility. An overview of the Medicare Part B Guidelines, Part B Caps, Functional Limitation G-Codes, and Manual Reviews is also provided. The presentation also discusses Medicare Part B documentation, goal writing and reasons for denied claims. 1. Gain an understanding of Proactive Medicare Part B Program Development and how to strengthen the program components. 2. Gain a better understanding of Medicare Part B documentation components, goal writing and potential risk for receiving denied claims. 3. Gain an understanding of Medicare Part B Guidelines, Medicare Part B Caps, Functional Limitation G-Codes and Medical Reviews.

Citation preview

Page 1: Medicare Part B Program Development in the Age of Compliance

Medicare Part BProgram Development in the

Age of Compliance

HARMONY UNIVERSITYThe Provider Unit of

Harmony Healthcare International, Inc. (HHI)

Presented by:

Melissa Fox, OTR/LRegional Consultant

Page 2: Medicare Part B Program Development in the Age of Compliance

Harmony Healthcare International, Inc. 2

Speaker Bio (Melissa Fox)

Regional Consultant for Harmony Healthcare InternationalExperience

Specialty in treating the Geriatric population with special interest in Neurological and Medically complex patients including Traumatic Brain Injuries, CVA and Respiratory patientsOTR/LRehab Program Manager with training in Clinical Leadership Program DevelopmentDocumentation Auditor

Copyright © 2013 All Rights Reserved

Page 3: Medicare Part B Program Development in the Age of Compliance

Medicare Part BProgram Development in the Age of Compliance

Disclosures: The planners and presenters of this educational activity have no relationship with commercial entities or conflicts of interest to disclosePlanners:

Elisa Bovee, MS, OTR/LDiane Buckley, BSN, RN, RAC-CTBeckie Dow, RN, RAC-MTKeri Hart, MS CCC, SLP, RAC-CTKristen Mastrangelo, OTR/L, MBA, NHAChristine Twombly, RNC, RAC-MT, LHRM

Presenter: Melissa Fox, OTR/L

Copyright © 2013 All Rights Reserved Harmony Healthcare International, Inc. 3

Page 4: Medicare Part B Program Development in the Age of Compliance

Harmony Healthcare International, Inc.

Medicare Part BProgram Development in the Age of ComplianceDisclosure Speaker: Melissa Fox, OTR/L, Regional Consultant

The speaker has no relevant financial relationships to disclose

The speaker has no relevant nonfinancial relationships to disclose

Copyright © 2013 All Rights Reserved

Page 5: Medicare Part B Program Development in the Age of Compliance

Harmony Healthcare International, Inc. 4

Medicare Part BProgram Development in the Age of ComplianceCriteria for Successful Completion

Complete Sign-in and Sign-Out on Attendance FormAttendance for entire sessionCompletion and submission of speaker evaluation form.

Copyright © 2013 All Rights Reserved

Page 6: Medicare Part B Program Development in the Age of Compliance

Housekeeping

Sign InContact Hours CertificateA Little About MeHandoutsContact Information for Questions

Copyright © 2012 All Rights Reserved Harmony Healthcare International, Inc. 6

Page 7: Medicare Part B Program Development in the Age of Compliance

Objectives

The learner will be able to understand Proactive Medicare Part B Program Development and how to strengthen the program components.The learner will have a better understanding of Medicare Part B documentation components, goal writing and potential risk for receiving denied claims.The learner will have an understanding of Medicare Part B Guidelines, Medicare Part B Caps, Functional Limitation G-Codes and Medical Reviews.

7Harmony Healthcare International, Inc.Copyright © 2012 All Rights Reserved

Page 8: Medicare Part B Program Development in the Age of Compliance

Cards are on the table: Be PROACTIVE

Introduction: Breakout from the same dealt hand…

8Harmony Healthcare International, Inc.Copyright © 2012 All Rights Reserved

Page 9: Medicare Part B Program Development in the Age of Compliance

Is it a Full Deck of Cards?

Making a Decision to be Conservative or Aggressive?What card are you?The forgotten playing card…Potential to keeping the whole deck together and treating each card individually

9Harmony Healthcare International, Inc.Copyright © 2012 All Rights Reserved

Page 10: Medicare Part B Program Development in the Age of Compliance

Medicare Part B:Overview of

Requirements

10Harmony Healthcare International, Inc.Copyright © 2012 All Rights Reserved

Page 11: Medicare Part B Program Development in the Age of Compliance

Medicare Part B: Skilled Therapy

Services must be skilled, reasonable and necessaryPart B reimburses 80% of fee screen. Additional insurance may cover the additional 20% (Medicaid, Medex)

11Harmony Healthcare International, Inc.Copyright © 2012 All Rights Reserved

Page 12: Medicare Part B Program Development in the Age of Compliance

Medicare Part B Therapy Cap

Current therapy cap for Physical and Speech Therapy combined is $1,900 for calendar year 2013Current therapy cap for Occupational Therapy combined is $1,900 for calendar year 2013Services that meet the exceptions criteria and report the KX modifier on billing log will be paid beyond this limit with clinical justification

12Harmony Healthcare International, Inc.Copyright © 2012 All Rights Reserved

Page 13: Medicare Part B Program Development in the Age of Compliance

Medicare Part B Therapy Cap

Therapist can treat a patient if they have exceeded the therapy cap.

Extended through 2013. Automatic exception if clinically necessaryKX Modifier is added to bill indicating the therapist believes it is clinically necessaryIf a resident presents with a change in function and requires necessary skilled intervention, the documentation must reflect and treatment should be provided.

13Harmony Healthcare International, Inc.Copyright © 2012 All Rights Reserved

Page 14: Medicare Part B Program Development in the Age of Compliance

Manual Medicare Reviews for Medicare Part B

Similar to the therapy cap, there is a threshold of

$3,700 for PT and SLP services combined $ 3,700 for OT services

Effective April 2013 providers are automatically reviewed:

Pre-PaymentPost Payment

14Harmony Healthcare International, Inc.Copyright © 2012 All Rights Reserved

Page 15: Medicare Part B Program Development in the Age of Compliance

Manual Medicare Reviews for Medicare Part B

PrePayment Review: Claims submitted in the Recovery Audit Prepayment Review Demonstration states will be reviewed on a prepayment basis.

These states are Florida, California, Michigan, Texas, New York, Louisiana, Illinois, Pennsylvania, Ohio, North Carolina and Missouri

Post Payment Review in all other States

15Harmony Healthcare International, Inc.Copyright © 2012 All Rights Reserved

Page 16: Medicare Part B Program Development in the Age of Compliance

Functional ReportingUB-04

Functional reporting is required on claims throughout the entire episode of care for dates of services on or after July 1st 2013Only one functional limitation shall be reported at a time per a therapy discipline

Copyright © 2013 All Rights Reserved Harmony Healthcare International, Inc. 16

Page 17: Medicare Part B Program Development in the Age of Compliance

There are 42 functional G-codes 14 sets of three codes each:

Six of the G-code sets are used for PT and OT functional limitations

Eight of the G-code sets are for SLP functional limitationsIdentify Default and Provider Liable accuracy

Functional G-Codes

Harmony Healthcare International, Inc.Copyright © 2013 All Rights Reserved 17

Page 18: Medicare Part B Program Development in the Age of Compliance

Therapy Functional Reporting

The clinician must document on the applicable dates of service the specific non payable G-Codes and severity modifiers used in the required reporting of the patient’s functional limitation(s) on the claim for services, including how the modifier selection was made. Required to document this information in the patient’s medical recordSupport with outcome measurement tools

Same tool throughout episode of care

Copyright © 2013 All Rights Reserved Harmony Healthcare International, Inc. 18

Page 19: Medicare Part B Program Development in the Age of Compliance

Medicare Part B Documentation Review Basics

19Harmony Healthcare International, Inc.Copyright © 2012 All Rights Reserved

Page 20: Medicare Part B Program Development in the Age of Compliance

Rules & Regulations Part B Service Delivery

Local Medical Review Policy (LMRP) are published by each IntermediaryReview to understand intermediary’s specific requirements and expectations related to Medicare B therapy billingTherapy documentation should reflect the wording and terminology used in the LMRP in order to support our claim

20Harmony Healthcare International, Inc.Copyright © 2012 All Rights Reserved

Page 21: Medicare Part B Program Development in the Age of Compliance

Skilled Rehabilitation MD Orders

The service must be ordered by a physicianFrequency and duration are requiredMust be current for entire time services are required“Evaluation and treatment as indicated” must be clarified 21Harmony Healthcare International, Inc.Copyright © 2012 All Rights Reserved

Page 22: Medicare Part B Program Development in the Age of Compliance

Physician Certification

Minimally required every 90 daysHarmony recommends every 30 days.

Continued physician oversightEnsure plan continues appropriateSummarize progress every 30 days

700 or 701 no longer required is no longer a required format

Copyright © 2012 All Rights Reserved Harmony Healthcare International, Inc. 22

Page 23: Medicare Part B Program Development in the Age of Compliance

Prior Level of Function

It has been determined that the prior level of function is one area reviewers are using to generate denials Prior level of function must be highly detailed and paint a picture of what the patient was doing at home PLOF is vital to supporting medical necessity for skilled rehabilitation and support the intensity of services rendered 23Harmony Healthcare International, Inc.Copyright © 2012 All Rights Reserved

Page 24: Medicare Part B Program Development in the Age of Compliance

Evaluation

Potential is good or excellentFor stated goalsGoals should be appropriate so they can be achievedNot related to medical status

Reason for Referral

24Harmony Healthcare International, Inc.Copyright © 2012 All Rights Reserved

Page 25: Medicare Part B Program Development in the Age of Compliance

Evaluation

Previous TherapyReflects recent therapy related to this problem onlyState previous therapy and reason (gait, ADL)Documentation must support reason why seen again after a recent discharge (6 months)

25Harmony Healthcare International, Inc.Copyright © 2012 All Rights Reserved

Page 26: Medicare Part B Program Development in the Age of Compliance

Evaluation

Narrative should summarize patient need, potential and reason a skilled therapist is needed.

Focus on functional status verses medicalAvoid negative statements

26Harmony Healthcare International, Inc.Copyright © 2012 All Rights Reserved

Page 27: Medicare Part B Program Development in the Age of Compliance

Onset Date

Date of the medical or treatment diagnosis for which therapy services are being rendered Must be of a recent onset. Chronic conditions greater than 3 months are at risk for denialEmergency matters: choking, falling, etc. Require immediate attention and there is no need to “wait” for documentationFor chronic diagnoses, indicate the date of the change or deterioration in the patients condition that now necessitates therapy services (acute exacerbation date) 27Harmony Healthcare International, Inc.Copyright © 2012 All Rights Reserved

Page 28: Medicare Part B Program Development in the Age of Compliance

Diagnosis

Indicate the Medical diagnosis that has resulted in the therapy disorderRelate to the current plan of care for therapyRepresent the most intensive services (over 50% of the revenue code billed)Relevant to the problem to be treated; e.g. O.A. with treatment diagnosis of “pain in the joint” or “difficulty walking”

28Harmony Healthcare International, Inc.Copyright © 2012 All Rights Reserved

Page 29: Medicare Part B Program Development in the Age of Compliance

Onset Date/Reason for Referral

State specific decline or problemNot “admission”Nursing notes should support a change in condition requiring a skilled therapy servicesNursing needs to clearly outline the precipitating event(s) to Rehab referralThere is no federal requirement for 3 days of nursing documentation to initiate Part B servicesRehab needs to work with nursing as a team

.29Harmony Healthcare International, Inc.Copyright © 2012 All Rights Reserved

Page 30: Medicare Part B Program Development in the Age of Compliance

Reason for Referral

Avoid statement such as “to purchase private wheelchair” or “New admission”Provide the reason for the referral as it relates to the primary or treating diagnosis or condition and the mechanism of injuryFor chronic conditions, an objective description of the changes in function (acute exacerbation) that now necessitate skilled therapy should be indicated

30Harmony Healthcare International, Inc.Copyright © 2012 All Rights Reserved

Page 31: Medicare Part B Program Development in the Age of Compliance

Writing Goals

31Harmony Healthcare International, Inc.Copyright © 2012 All Rights Reserved

Page 32: Medicare Part B Program Development in the Age of Compliance

Writing Goals

Treatment goals are of two types, separate or in combination

The functional outcome goal identifies the desired client performance resulting from therapy (dress, ambulate, articulate)The enabling goal identifies the method by which a therapist enables a client to accomplish the goal (increase ROM, improve memory, increase activity tolerance)

32Harmony Healthcare International, Inc.Copyright © 2012 All Rights Reserved

Page 33: Medicare Part B Program Development in the Age of Compliance

Writing Goals

Treatment goals should:Be realisticHave a positive effect on the quality of the patient’s lifeBe measurable and quantifiableBe related to functionAppropriately reflect the patient’s needs

33Harmony Healthcare International, Inc.Copyright © 2012 All Rights Reserved

Page 34: Medicare Part B Program Development in the Age of Compliance

Writing Goals

Treatment goals consist of:Short-term goals are interim targets; steps to achieve the long-term goals. Achieved in 2 weeks.Long-term goals are what the client will have achieved at the time of discharge

34Harmony Healthcare International, Inc.Copyright © 2012 All Rights Reserved

Page 35: Medicare Part B Program Development in the Age of Compliance

Daily Notes

Treatment encounter notes is required for every treatment day, and every therapy serviceThe treatment encounter note must record:

The name of the treatment, intervention or activityThe time spent in services represented by timed codesThe total treatment timeThe identity of the individual providing the intervention 35Harmony Healthcare International, Inc.Copyright © 2012 All Rights Reserved

Page 36: Medicare Part B Program Development in the Age of Compliance

Progress Notes

Once on or before the 10th treatment dayChange January 2013

The PT, OTR or SLP clinician must write a Progress Report during each Progress Report Period regardless of whether the assistant writes other reports. Must provide treatment.

Reports written by assistants are not complete Progress Reports Physical Therapist Assistants or Occupational Therapy Assistants may write elements of the Progress Report dated between clinician reports

Copyright © 2013 All Rights Reserved Harmony Healthcare International, Inc. 36

Page 37: Medicare Part B Program Development in the Age of Compliance

Progress Notes

Progress Report ContentAssessment of the patient’s response to the servicesProgress towards each of the treatment goalsDocumentation of any treatment variations with the associated rationaleProgress within levels of careRe-assessment and establish new goals

37Harmony Healthcare International, Inc.Copyright © 2012 All Rights Reserved

Page 38: Medicare Part B Program Development in the Age of Compliance

Denial Reasons: Audit Focus

38Harmony Healthcare International, Inc.Copyright © 2012 All Rights Reserved

Page 39: Medicare Part B Program Development in the Age of Compliance

Reasons for Denials

Lack of documentation relating to the patient having the potential to show significant progressGoals are not functional (i.e., patient will perform 10 repetitions of upper extremity exercises with the yellow theraband)The amount, frequency and duration of services were not reasonable, given the patient’s current status 39Harmony Healthcare International, Inc.Copyright © 2012 All Rights Reserved

Page 40: Medicare Part B Program Development in the Age of Compliance

Reasons for Denials

Services related to activities for the general good and welfare of patients (e.g., general exercises to promote overall fitness and flexibility, and activities to provide diversion or general motivation), do not constitute physical therapy services for Medicare purposesDiathermy and Ultrasound heat treatments for the treatment of asthma, bronchitis, or any other pulmonary condition are considered not reasonable and necessary, and therefore, non-covered

40Harmony Healthcare International, Inc.Copyright © 2012 All Rights Reserved

Page 41: Medicare Part B Program Development in the Age of Compliance

Reasons for Denials

Electrical Stimulation used to treat motor function disorders, such as multiple sclerosis, is considered investigational and therefore, non-coveredElectrical Stimulation used in the treatment of facial nerve paralysis, commonly known as Bell’s Palsy, is considered investigational and therefore, non-coveredHome health physical therapy is not covered to treat Skilled Nursing Facility patients 41Harmony Healthcare International, Inc.Copyright © 2012 All Rights Reserved

Page 42: Medicare Part B Program Development in the Age of Compliance

Reasons for Denials

Work hardening/conditioning is a non-covered service. These services relate solely to specific work skills and do not provide any diagnostic or therapeutic benefit for the patient that requires physical rehabilitation.Failure to document a complete treatment plan as outlined in Documentation Required sectionServices determined not to require the skills of a therapist

42Harmony Healthcare International, Inc.Copyright © 2012 All Rights Reserved

Page 43: Medicare Part B Program Development in the Age of Compliance

Reasons for Denials

Gains were not significant and there was no indication of carryover of the functional taskThe outcome of therapy treatment was not documentedDuplication of services between physical therapy and occupational therapySkilled therapy was provided when non-skilled maintenance services would have been more appropriateThe therapist ignored the patient’s prior level of function and set unrealistic goals

43Harmony Healthcare International, Inc.Copyright © 2012 All Rights Reserved

Page 44: Medicare Part B Program Development in the Age of Compliance

Rehab ProgramDevelopment and

Documentation

44Harmony Healthcare International, Inc.Copyright © 2012 All Rights Reserved

Page 45: Medicare Part B Program Development in the Age of Compliance

Harmony Healthcare International, Inc. 45

Program Development

The goals are:To provide quality of careTo ensure that all patients that have the potential to benefit from skilled therapy intervention receive access to servicesTo support the facility in meeting all regulatory requirementsEducate nursing on appropriate referrals

Copyright © 2012 All Rights Reserved

Page 46: Medicare Part B Program Development in the Age of Compliance

Program Development

The goals are (continued):Therapy to initiate routine review of key facility reports to address residents needs in a timely fashion (e.g., falls, weight loss, skin, etc.)Quality measuresUtilize the MDS

Copyright © 2012 All Rights Reserved Harmony Healthcare International, Inc. 46

Page 47: Medicare Part B Program Development in the Age of Compliance

Patient Identification

Routinely perform 30-day window of wellness, quarterly, annual, and significant change in status screensReview previous therapy service dates or documentation for most recent services or reviewsReview ADL flow sheets for previous three months and current month’s notes for any dramatic changes in codingReview nursing documentation for one to identify any red flag areas (falls, skin issues, positioning issues, incontinence, pain, feeding issues) 47Harmony Healthcare International, Inc.Copyright © 2012 All Rights Reserved

Page 48: Medicare Part B Program Development in the Age of Compliance

Program DevelopmentSystems for Resident Identification

24 Hour Report review dailyNursing checklist for Care Plan meetingsFacility knowledgeable on how to identify declines in functionsEffective Communication at Daily Stand-Up and Weekly Medicare MeetingDevelop Specialty Programs and perform monthly or quarterly rounds

48Harmony Healthcare International, Inc.Copyright © 2012 All Rights Reserved

Page 49: Medicare Part B Program Development in the Age of Compliance

Patient Identification

Review MD orders for 1-2 months for med/diet change orders, equipment orders, and recent acute diagnosis that may indicate a therapy screen is neededInterview direct care staff for patient’s with a functional decline in mobility, ADLs or communicatingReview patients at RISK for skin issues, weight, pain, behavior, restraint, incontinence and fall risks Review MDS data for changes from prior assessments focus on ADLs, mobility, ROM, pain, and cognition

49Harmony Healthcare International, Inc.Copyright © 2012 All Rights Reserved

Page 50: Medicare Part B Program Development in the Age of Compliance

Program Development

Create a Clinical Leader Program partnering Rehab and Nursing staff for program developmentLunch and Learn Program In-ServicingCreate STOP Program: See, Tell, Observe and Referral Program

50Harmony Healthcare International, Inc.Copyright © 2012 All Rights Reserved

Page 51: Medicare Part B Program Development in the Age of Compliance

Program DevelopmentSpecialty Programs

Pain ManagementSeating and Positioning Contracture ManagementWound CareDementia RoundsDementia Intervention (mobility, communication, safety and behavior)Dining Rounds

Activity RoundsTherapy Integration with RNAContinence ProgramRehab DiningDysphagia Management (Altered consistencies)Fall and Balance ProgramComprehensive use of modalities and other treatment areas

51Harmony Healthcare International, Inc.Copyright © 2012 All Rights Reserved

Page 52: Medicare Part B Program Development in the Age of Compliance

Pain Management Program Development

Clinical Partnership:Nurse Clinical Leader: Pain Management SpecialistRehab Clinic Leader: Modalities and Manual Therapy

MDS Section J: Health ConditionsPain Management and Pain Assessment Interview

Copyright © 2012 All Rights Reserved Harmony Healthcare International, Inc. 52

Page 53: Medicare Part B Program Development in the Age of Compliance

Pain Management Program Development

Strategies for Identify patients with pain:

Review patients weekly during RISK meeting to identify current pain management program and review pain assessment to identify changesReview MD orders of scheduled versus PRN pain medication

Copyright © 2012 All Rights Reserved Harmony Healthcare International, Inc. 53

Page 54: Medicare Part B Program Development in the Age of Compliance

Pain Management Program Development

Strategies for Identify patients with pain:Talk with team regarding patients stating they have pain while completing ADL care, transfers during activity programsMonitor patients with decline in ability to move joints or increase difficulty with range of motion. Also monitor increase behaviors such as increase yelling, combativeness, change in moods or sleep pattern may be caused by pain symptoms

Copyright © 2012 All Rights Reserved Harmony Healthcare International, Inc. 54

Page 55: Medicare Part B Program Development in the Age of Compliance

Pain Management Program Development

Examples of Reason for Referral:Patient has had increase pain which prevents patient from performing functional tasksPatient requires more assistance from caregivers due to painPatient referred by Nursing to OT services due to patient has increase pain in R shoulder causing patient to have moderate assist with toileting skills and transfer

Copyright © 2012 All Rights Reserved Harmony Healthcare International, Inc. 55

Page 56: Medicare Part B Program Development in the Age of Compliance

Pain Management Program Development

Examples Prior Level of Function: Patient had little to no pain in shoulder while getting dressed and was able to put on shirt with SupervisionPatient required increase time due to joint stiffness; however, reports no prior pain hindering functional performance

Copyright © 2012 All Rights Reserved Harmony Healthcare International, Inc. 56

Page 57: Medicare Part B Program Development in the Age of Compliance

Pain Management Program Development

Assessment Tools: Numerical pain scale, Facial pain scale, Goniometry and Manual Muscle Testing and Sensory testing kitsExamples of Goals:

Patient will have decrease R should pain 3/10 pain with use of diathermy and gentle stretch to increase ROM in prep for combing back of hairPatient will have no complaints of pain to R shoulder while stretching arm up to put on pull over shirt with minimal assistance

Copyright © 2012 All Rights Reserved Harmony Healthcare International, Inc. 57

Page 58: Medicare Part B Program Development in the Age of Compliance

Pain Management Program Development

Treatment activities:Patient tolerate modalities: Estim, diathermy, ultrasound, hot pack, etc. to decrease pain and increase joint flexibilitySoft tissues massage, joint mobilization, relaxation techniques

Copyright © 2012 All Rights Reserved Harmony Healthcare International, Inc. 58

Page 59: Medicare Part B Program Development in the Age of Compliance

Seating and Positioning Program Development

Clinical Partnership:Clinical Nurse Leader: Skin integrity specialistClinical Rehab Leader: Positioning SpecialistEquipment Leader: Safety Specialist to check equipment

MDS Section G: Functional Status

Copyright © 2012 All Rights Reserved Harmony Healthcare International, Inc. 59

Page 60: Medicare Part B Program Development in the Age of Compliance

Harmony Healthcare International, Inc. 60

Seating and Positioning Program Development

Strategies for Identifying positioning problems:

Positioning Rounds performed routinely to inspect proper use of seating system and identify change in conditionExamples: Falls forward, leans to one side, feet dangle in chair, new pressure ulcer or edema, slides out of chair, reduce restraints, head and neck pain or abnormal position or needs more assistance with propelling wheelchair

Copyright © 2012 All Rights Reserved

Page 61: Medicare Part B Program Development in the Age of Compliance

Program Development Seating and Positioning Program

Examples of Reason for Referral:Patient sliding from wheelchair and requires frequent repositioningPatient having difficulty propelling wheelchair and maneuvering around obstaclesPatient has increase leaning and pain in side or patient has increased coughing during meal due to head flexed forward

Copyright © 2012 All Rights Reserved Harmony Healthcare International, Inc. 61

Page 62: Medicare Part B Program Development in the Age of Compliance

Program Development Seating and Positioning Program

Examples for Prior Level of Function:

Patient seated in 16” hemi height wheelchair with pressure reducing seat cushionPatient able to propel wheel chair 50 feet with verbal cues for safety

Copyright © 2012 All Rights Reserved Harmony Healthcare International, Inc. 62

Page 63: Medicare Part B Program Development in the Age of Compliance

Program Development Seating and Positioning Program

Assessment Tools: Comprehensive seating assessment include mat assessment including supine, unsupported seating and supporting seated positions. Goniometry measurement, manual muscle and coordination testing

Copyright © 2012 All Rights Reserved Harmony Healthcare International, Inc. 63

Page 64: Medicare Part B Program Development in the Age of Compliance

Program Development Seating and Positioning Program

Example of Goals:Patients will require mod A to anterior weight shift and rise sit-to-stand due to poor muscle contractile strengthPatient will increase trunk control to Good sitting balance to promote safe swallow during meals in a seating system with use of lateral support

Copyright © 2012 All Rights Reserved Harmony Healthcare International, Inc. 64

Page 65: Medicare Part B Program Development in the Age of Compliance

Program Development Seating and Positioning Program

Treatment activities:Supine and unsupported sitting exercise to increase trunk control, use of modalities to decrease joint stiffness and pain, wheelchair mobility training

Copyright © 2012 All Rights Reserved Harmony Healthcare International, Inc. 65

Page 66: Medicare Part B Program Development in the Age of Compliance

Program DevelopmentWound Management Program

Copyright © 2012 All Rights Reserved Harmony Healthcare International, Inc. 66

Page 67: Medicare Part B Program Development in the Age of Compliance

Program DevelopmentWound Management Program

Clinical PartnershipClinical Nurse Leader: Skin Integrity Specialist and DieticianClinical Rehab Leader: Wound Specialist include Modality use

MDS Section M: Skin ConditionsCapture consistent Determination of skin conditionCapture consistent Measurement of skin condition

Copyright © 2012 All Rights Reserved Harmony Healthcare International, Inc. 67

Page 68: Medicare Part B Program Development in the Age of Compliance

Program DevelopmentWound Management Program

Strategies for identifying skin integrity issues:

Identify RISK meeting active skin integrity issues, nutritional decline, impaired sensation, incontinence, prior wound history During Positioning Rounds discuss potential skin issues and Wound Care rounds discus current treatments for skin integrity issuesRegular Communication and Educate Rehab’s Roles with Wound Care Specialty teamReview Norton Pressure ulcer risk or Braden Scale for change and risks (High Risk)

Copyright © 2012 All Rights Reserved Harmony Healthcare International, Inc. 68

Page 69: Medicare Part B Program Development in the Age of Compliance

Program Development Wound Management Program

Examples of Reason for Referral:Patient has had a Stage III coccyx wound treated by skilled nursing for past 35 days and presents with increase pain and inability to remain OOBPatient has increase complaints of pain to left heel which nursing reports is red, boggy, and difficulty for patient to transfer from bed to wheelchair

Copyright © 2012 All Rights Reserved Harmony Healthcare International, Inc. 69

Page 70: Medicare Part B Program Development in the Age of Compliance

Program Development Wound Management Program

Example of Prior Level of Function:

Patient evidenced intact skin integrity and tolerated a wheelchair for 4 hours last AprilPatient with history of peripheral vascular disease presents with no history of skin breakdown and was min A with stand-pivot transfers during care

Copyright © 2012 All Rights Reserved Harmony Healthcare International, Inc. 70

Page 71: Medicare Part B Program Development in the Age of Compliance

Program Development Wound Management Program

Assessments: Evaluations should portray clinical necessity for skilled therapy intervention:

Etiology of wound, type of prior treatment by medical team, stage of wound, description of wound including length, width, depth, grid drawing are a few examples

Copyright © 2012 All Rights Reserved Harmony Healthcare International, Inc. 71

Page 72: Medicare Part B Program Development in the Age of Compliance

Program Development Wound Management Program

Example of Goals:Patient will decrease size of wound by .1cm with increase in granulation tissue to promote healing to coccyx areaPatient will be able to reposition self in wheelchair with min assist to provide pressure relief and increase circulation to promote wound healing to coccyx

Always include a functional goal to support

Copyright © 2012 All Rights Reserved Harmony Healthcare International, Inc. 72

Page 73: Medicare Part B Program Development in the Age of Compliance

Program Development Wound Management Program

Treatment Activities:Reflect the skilled plan of treatment, including specific frequency of the modality. For example: Electrical Stimulation for a chronic state III and IV pressure ulcer, arterial ulcer, diabetic ulcer and venous stasis ulcer not demonstrating measureable signs of healing after 30 days of conventional care, as part of a therapy plan of care.

Copyright © 2012 All Rights Reserved Harmony Healthcare International, Inc. 73

Page 74: Medicare Part B Program Development in the Age of Compliance

Program Development Wound Management Program

Treatment Activities:Positioning program, use of modalities including diathermy and ultrasoundEducating patient on monitoring skin integrity, ability to reposition self and treat limitation in transfer and mobility

Copyright © 2012 All Rights Reserved Harmony Healthcare International, Inc. 74

Page 75: Medicare Part B Program Development in the Age of Compliance

Program DevelopmentContracture Management Program

Clinical Partnership:Clinical Nurse Leader: Restorative Nurse ProgrammerClinical Rehab Leader: Contracture Management Specialist

MDS Section G: Functional limitation in Range of Motion

Copyright © 2012 All Rights Reserved Harmony Healthcare International, Inc. 75

Page 76: Medicare Part B Program Development in the Age of Compliance

Program DevelopmentContracture Management Program

Strategies for identifying contracture risk:Daily stand up, 24 hours report regarding increase pain, joint stiffness, muscle spasms, tonal changes for examplePatient currently on splinting program, regularly assess appropriate use and necessity for splintInterview staff to identify patients who have new or increase limitations of movement that are affecting functionReview MDS (Section G04000) to identify change in range of motion

Copyright © 2012 All Rights Reserved Harmony Healthcare International, Inc. 76

Page 77: Medicare Part B Program Development in the Age of Compliance

Program Development Contracture Management Program

Examples of Reason for Referral:Patient refusing to wear resting hand splint, reports pain with wear and redness noted after 2 hours of wear timePatient has increase tone to left elbow and direct care staff report patient has increase pain and difficulty with donning shirts

Copyright © 2012 All Rights Reserved Harmony Healthcare International, Inc. 77

Page 78: Medicare Part B Program Development in the Age of Compliance

Program Development Contracture Management Program

Examples of Prior Level of Function:

Patient was issued R resting hand splint on May 2011 and was wearing splint up to 8 hours a night without skin breakdownPatient had full functional range of motion to R hand and was able to grasp and hold utensil to self feed with independence

Copyright © 2012 All Rights Reserved Harmony Healthcare International, Inc. 78

Page 79: Medicare Part B Program Development in the Age of Compliance

Program Development Contracture Management Program

Assessments: Goniometry measurement, Modified Ashworth Scale for muscle tone, Manual muscle testing, sensation testing, Pain and skin assessments. Examples of Goals:

Patient will increase left elbow extension by 10 degrees and have minimal complaints of pain in prep for orthotic fit and prevent further contracturePatient will tolerate R resting hand splint x 4 hours without signs or symptoms of pain or irritation in order to have increase ability to grasp and hold object during meals

Copyright © 2012 All Rights Reserved Harmony Healthcare International, Inc. 79

Page 80: Medicare Part B Program Development in the Age of Compliance

Program Development Contracture Management Program

Treatment Activities:Use of modalities to cause vasodilatation and relieve pain from muscle spasm. As well as to increase mobility in the tissues.Passive, active assisted, Active range of motion exercisesSplint fabrication and trial use and training to prevent further contracture and increase joint flexibility

Copyright © 2012 All Rights Reserved Harmony Healthcare International, Inc. 80

Page 81: Medicare Part B Program Development in the Age of Compliance

Program Development Cognitive Dementia Program

Clinical Partnership:Clinical Nurse and Therapist: Dementia Specialist, Activities Department, Dementia Programmer

MDS Section B, C, D, E: Hearing, Speech, and vision, Cognitive patterns, Mood, and Behaviors

Copyright © 2012 All Rights Reserved Harmony Healthcare International, Inc. 81

Page 82: Medicare Part B Program Development in the Age of Compliance

Program Development Cognitive Dementia Program

Strategies for Identifying Cognitive Program:Interview staff and families to identify change in resident’s condition such as: Answers questions inappropriately. Needs assistance finding room (was able to find previously). Forgets eating meals / refuses stating they have already eaten. Taking food from others tray. Disoriented – needs constant reminders about person, place, time. Difficulty communicating needs and wants.

Copyright © 2012 All Rights Reserved Harmony Healthcare International, Inc. 82

Page 83: Medicare Part B Program Development in the Age of Compliance

Program Development Cognitive Dementia Program

Reason for Referral:Patient has had decrease ability to follow directionsPatient unable to complete self care task as is demonstrating frustration when present with multiple step task of washing, grooming and dressing

Copyright © 2012 All Rights Reserved Harmony Healthcare International, Inc. 83

Page 84: Medicare Part B Program Development in the Age of Compliance

Program Development Cognitive Dementia Program

Examples of Prior Level of Function:

Patient was able to self feeding in supervised dining room with occasional verbal cues for 100% of mealPatient was able to gather clothes from closest and perform sponge bath at sink level with standby assistance with min verbal cuesPatient was able to convey needs and wants independently when asked simple questions

Copyright © 2012 All Rights Reserved Harmony Healthcare International, Inc. 84

Page 85: Medicare Part B Program Development in the Age of Compliance

Program Development Cognitive Dementia Program

Assessments: Evaluation to include formalized assessment to identify patient’s cognitive ability. For example, testing will capture patients ability to follow simple commands, attend to task, problem solve or remember task.

Copyright © 2012 All Rights Reserved Harmony Healthcare International, Inc. 85

Page 86: Medicare Part B Program Development in the Age of Compliance

Cognitive Linguistic Evaluation

Document a recent decline in functionDetail measureable deficitsPotential to learn established:

Ensure that severity of deficits do not indicate lack of potentialInclude cognitive abilityEstablished why they have the potential to make gains (“given… potential to make gains”)

Copyright © 2012 All Rights Reserved Harmony Healthcare International, Inc. 86

Page 87: Medicare Part B Program Development in the Age of Compliance

Cognitive Linguistic Evaluation

Relationship to communication further supports needSupport with formalized assessment:Include recent neurological changes if applicableEstablish not a transient change (Delirium, anesthesia, UTI)

Therapy is not necessary to improve function where a patient suffers a transient or easily reversible loss of function.

Copyright © 2012 All Rights Reserved Harmony Healthcare International, Inc. 87

Page 88: Medicare Part B Program Development in the Age of Compliance

Program Development Cognitive Dementia Program

Examples of Goals:Patient will complete upper body dressing with visual cue card to instruct one step at a time with min assistancePatient will answer basic questions regarding care needs given a printed cue of 4 choices with 90% accuracy

Copyright © 2012 All Rights Reserved Harmony Healthcare International, Inc. 88

Page 89: Medicare Part B Program Development in the Age of Compliance

Program Development Cognitive Dementia Program

Treatment Activities:Orient patient to treatment area to increase awareness with use of visual memory aidesFocus on attention span and ability to concentrate on task with low stimulus to heavy stimulus environmentEnvironmental modifications

Copyright © 2012 All Rights Reserved Harmony Healthcare International, Inc. 89

Page 90: Medicare Part B Program Development in the Age of Compliance

Cognitive Linguistic Therapy

Must meet standard documentation requirements for reimbursement:Must ensure that documentation supports potentialRecent onset“Significant Functional progress” per most local coverage determinations

Copyright © 2012 All Rights Reserved Harmony Healthcare International, Inc. 90

Page 91: Medicare Part B Program Development in the Age of Compliance

Program Development Dining Rounds

Copyright © 2012 All Rights Reserved Harmony Healthcare International, Inc. 91

Page 92: Medicare Part B Program Development in the Age of Compliance

Program Development Dining Rounds

Clinical Partnership:Clinical Nurse Leader: Hands on Deck nursing staffDietary Specialist: dietician and Dietary ManagerClinical Therapist Leader: SLP or OT with interest in feeding and Dysphagia treatment

MDS Section K and G: Swallowing/ Nutritional Status and Functional Status

Copyright © 2012 All Rights Reserved Harmony Healthcare International, Inc. 92

Page 93: Medicare Part B Program Development in the Age of Compliance

Program Development Dining Rounds

Strategies to Identify Dining Program:Perform regularly scheduled Dining Rounds to identify patient’s who are at risk for weight loss, has difficulty feeding self, abnormal positioning at meals. Pt who have difficulty swallowing , signs and symptoms of Dysphagia including: food pocketing, choking/coughing, drooling taking longer time to finish meals, recurrent or slow resolving respiratory issues

Copyright © 2012 All Rights Reserved Harmony Healthcare International, Inc. 93

Page 94: Medicare Part B Program Development in the Age of Compliance

Program Development Dining Rounds

Strategies to Identify Dining Program:

Increased visibility of the therapy professionals during meal times Screen those with alerted diet and use of adaptive equipment to identify if still relevant for current use

Copyright © 2012 All Rights Reserved Harmony Healthcare International, Inc. 94

Page 95: Medicare Part B Program Development in the Age of Compliance

Program Development Dining Rounds

Reason for Referral:Patient has had 10-pound weight loss in the past 3 month and has little interest in eatingPatient noted to have increase drooling and storing food in cheeks while eating regular diet with think liquidsPatient has increase spillage of food and beverages while self feeding

Copyright © 2012 All Rights Reserved Harmony Healthcare International, Inc. 95

Page 96: Medicare Part B Program Development in the Age of Compliance

Program Development Dining Rounds

Examples of Prior Level of Function:

Patient was independent feeding self in independent dining room with use of one-handed feeding equipmentPatient tolerated mechanical soft diet with nectar thick liquids with no overt signs or symptoms of Dysphagia. Patient requires minimal verbal cues for 100% intake

Copyright © 2012 All Rights Reserved Harmony Healthcare International, Inc. 96

Page 97: Medicare Part B Program Development in the Age of Compliance

Program Development Dining Rounds

Assessment Tools to consider:Cognitive leveling assessment tools, Manual Muscle Test, ROM and Coordination Testing, Visual and Perception Testing, Swallowing Exam

Copyright © 2012 All Rights Reserved Harmony Healthcare International, Inc. 97

Page 98: Medicare Part B Program Development in the Age of Compliance

Program Development Dining Rounds

Examples of Goals:Patient with use rocker knife with non -affective hand to cut up meat with stand by assistancePatient will alternate solid and liquids 90% accuracy to promote safe swallow with a pureed diet with min verbal cuesPatient will establish good carryover of clock method to identify food items on table top to increase self feeding skills with minimal assist

Copyright © 2012 All Rights Reserved Harmony Healthcare International, Inc. 98

Page 99: Medicare Part B Program Development in the Age of Compliance

Program Development Dining Rounds

Treatment Activities:Visual and perceptual retraining exercises to determine ability to identify objects during mealUse of adaptive equipment to decrease spillage and increase ability to self feed

Copyright © 2012 All Rights Reserved Harmony Healthcare International, Inc. 99

Page 100: Medicare Part B Program Development in the Age of Compliance

Program Development Incontinence Management

Clinical Partnership:Clinical Nurse Leader: direct Care Nursing StaffClinical Rehab Leader: Continence Management Specialist

MDS Section H: Bladder and Bowel

Copyright © 2012 All Rights Reserved Harmony Healthcare International, Inc. 100

Page 101: Medicare Part B Program Development in the Age of Compliance

Program Development Incontinence Management

Strategies to Identify Continence Management Program:

Review the MDS ( section H) Assess current caseload for incontinence, ensure it is part of the plan of care. Observe for signs of incontinence example patient having increase need to use toilet, has increase wetness, using incontinence products. Interview direct care staff to see whom they toilet often or find wetReview facility reports and quality indicator reports

Copyright © 2012 All Rights Reserved Harmony Healthcare International, Inc. 101

Page 102: Medicare Part B Program Development in the Age of Compliance

Program Development Incontinence Management

Examples of Reason for Referral:Patient is noted to have increase wetness during day and increase frequency using toilet as compared to 2 weeks agoPatient has urinary leakage while coughing or laughingPatient reports increase urgency to urinate

Copyright © 2012 All Rights Reserved Harmony Healthcare International, Inc. 102

Page 103: Medicare Part B Program Development in the Age of Compliance

Program Development Incontinence Management

Examples of Prior Level of Function:

Patient is independent toileting self and able to anticipate need to urinate and no leakage noted

Assessment tools to consider:Comprehensive Incontinence Assessment

Copyright © 2012 All Rights Reserved Harmony Healthcare International, Inc. 103

Page 104: Medicare Part B Program Development in the Age of Compliance

Program Development Incontinence Management

Examples of Goals:Patient will decrease urinary incontinence to 3 incontinence products in a 24 hour periodPatient will decrease intake of bladder irritants from 8 cups to 4 cups per dayPatient will increase time between voiding episodes from 1 hour to 2 hours

Copyright © 2012 All Rights Reserved Harmony Healthcare International, Inc. 104

Page 105: Medicare Part B Program Development in the Age of Compliance

Program Development Incontinence Management

Treatment ActivitiesScheduled voiding or habit trainingBladder retraining for stress, urge or mixed incontinencePelvic muscle exercisesElectrical stimulationEnvironmental changes for easier access to bathroom

Copyright © 2012 All Rights Reserved Harmony Healthcare International, Inc. 105

Page 106: Medicare Part B Program Development in the Age of Compliance

Program Development Falls and Balance

Copyright © 2012 All Rights Reserved Harmony Healthcare International, Inc. 106

Page 107: Medicare Part B Program Development in the Age of Compliance

Program Development Falls and Balance

Clinical Partnership:Clinical Nurse Leader: Risk Manager, Safety/ Quality assurance NurseClinical Rehab Leader: Falls and balance specialist

MDS Section J and G: Health conditions Falls and Functional Limitation Balance

Copyright © 2012 All Rights Reserved Harmony Healthcare International, Inc. 107

Page 108: Medicare Part B Program Development in the Age of Compliance

Program Development Falls and Balance

Strategies to Implement a Falls and Balance Program:

Review Risk Meeting note and review falls reports and dataInterview staff to identify who requires more assistance, who requires frequent redirecting on transfer and mobility. Identify patients have increase difficulty with bearing weight, transferring, ambulating, has changes in vision, or altered muscle tone.

Copyright © 2012 All Rights Reserved Harmony Healthcare International, Inc. 108

Page 109: Medicare Part B Program Development in the Age of Compliance

Program Development Falls and Balance

Examples of Reason for Referral:FallPatient has unsteady gait while ambulating from room to dining room and has had 2 episodes of loss of balance in the past weekPatient able to ambulate 35 feet with rolling walker with min assist x 1 however requiring increase verbal cues for safetyPatient requires verbal cues for hand placement to push up to stand and unable to bear weight onto left leg due to sore on heel

Copyright © 2012 All Rights Reserved Harmony Healthcare International, Inc. 109

Page 110: Medicare Part B Program Development in the Age of Compliance

Program Development Falls and Balance

Examples of Prior Level of Function:Patient was able to ambulate 100 feet with rolling walker with supervision for safetyPatient required mod A x 1 to roll to left side to get from side-lying to edge of bed

Assessment Tools to consider:Tinneti’s Test, Berg Test, Functional Reach test, chair stand test, and 6-minute walk test

Copyright © 2012 All Rights Reserved Harmony Healthcare International, Inc. 110

Page 111: Medicare Part B Program Development in the Age of Compliance

Program Development Falls and Balance

Examples of Goals:Patient will decrease left knee pain to 2/10 and build gross LE strength to 4/5 to focus on stand pivot transfersPatient will increase static standing to fair + with ability to right self with min assist for 1 minute in order to perform standing ADL tasksPatient will ambulate 75 feet with CTG A with rolling walker with slight SOB on exertion and >90% O2 saturation on 1L via NC

Copyright © 2012 All Rights Reserved Harmony Healthcare International, Inc. 111

Page 112: Medicare Part B Program Development in the Age of Compliance

Program Development Falls and Balance

Treatment Activities:PREs, Strengthening and balance programming, analyze gait patterns over various surfaces, ongoing graded cueing to improve deviation in weight shift during swing phase of gait. Functional reach activities and obstacle course or walk test programming

Copyright © 2012 All Rights Reserved Harmony Healthcare International, Inc. 112

Page 113: Medicare Part B Program Development in the Age of Compliance

Questions/Answers

Harmony Healthcare International1 (800) 530 – [email protected]

113Harmony Healthcare International, Inc.Copyright © 2012 All Rights Reserved

Page 114: Medicare Part B Program Development in the Age of Compliance

Copyright © 2012 All Rights Reserved Harmony Healthcare International, Inc. 114

Harmony Healthcare InternationalHave you Considered a Customized Complimentary

HARMONY(HHI) MEDICARE PROGRAM EVALUATION

or CASE MIX ANALYSIS

for your Facility?Perhaps your facility has potential for additional

revenue Assess your facility against key indicators and national

norms 

Email us at for more [email protected]

Analysis is cost & obligation freeCopyright © 2012 All Rights Reserved Harmony Healthcare International, Inc.