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Leveraging Your CMS for Incredible Digital Experiences

Leveraging Your CMS for Incredible Digital Experiences

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Page 1: Leveraging Your CMS for Incredible Digital Experiences

Leveraging Your CMS for Incredible Digital Experiences

Page 2: Leveraging Your CMS for Incredible Digital Experiences

With complex demands on healthcare marketers to create seamless, personalized digital consumer experiences, traditional web content management systems just can’t deliver.

Page 3: Leveraging Your CMS for Incredible Digital Experiences

If you’re encountering these 5 issues, it could be time to invest

in a new CMS.

Page 4: Leveraging Your CMS for Incredible Digital Experiences

Limited Progress

Marketing’s dependence on IT support creates bottlenecks and strife.1

Page 5: Leveraging Your CMS for Incredible Digital Experiences

2Cost & Complexity

Data storage, upgrades, and new features cost $$$ and create more

chaos to manage.

Page 6: Leveraging Your CMS for Incredible Digital Experiences

Integration Hurdles

Your CMS, CRM, social media, marketing automation, contact

center, etc. are loosely connected, at best.3

Page 7: Leveraging Your CMS for Incredible Digital Experiences

Security Concerns4Privacy, data protection, PHI, hackers, denial of service cost, and

downtime: you can’t afford to ignore security.

Page 8: Leveraging Your CMS for Incredible Digital Experiences

5Limited Progress

Siloed systems require specialist knowledge and skillsets, and each new

add-on strains those resources or requires time and money to learn an

investment-specific language.

Page 9: Leveraging Your CMS for Incredible Digital Experiences

The real problem with today’s CMS platforms is that they

don’t incorporate all those key features you need into one

comprehensive toolset.

Page 10: Leveraging Your CMS for Incredible Digital Experiences

A more modern digital experience management (DXM)

platform takes the needs of both marketing and IT teams into account for a system that

scales with you.

Page 11: Leveraging Your CMS for Incredible Digital Experiences

So what are those distinct requirements from both

marketing and IT?

Page 12: Leveraging Your CMS for Incredible Digital Experiences

of organizations are “completely ready” to execute digital strategies.

26%Source: Accenture

Page 13: Leveraging Your CMS for Incredible Digital Experiences

Mark

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•Easy content authoring, editing, and device publishing

•A solution that includes digital quality management technology

•Simple tools for creating targeted content and personalization

Page 14: Leveraging Your CMS for Incredible Digital Experiences

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•A digital asset management (DAM) component

• Integrations for healthcare-specific content and interactions

•A platform structured for ease increating social media experiences

Page 15: Leveraging Your CMS for Incredible Digital Experiences

Mark

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• Intuitive dashboards and analytics

•Connectors and plug-ins for third-party solutions

Page 16: Leveraging Your CMS for Incredible Digital Experiences

of daily activities as compared to other duties. 31%

Preparing for and dealing with internet security has become one of the top 4

issues CIOs deal with, taking up

Source: CIO.com

Page 17: Leveraging Your CMS for Incredible Digital Experiences

IT N

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•A scalable and performant platform

•Dependable security

•Decoupled architecture

•Parallel development and deployment structure

•A proven but future-proof solution

Page 18: Leveraging Your CMS for Incredible Digital Experiences

Balancing needs across your organization by establishing a shared digital consumer experience vision and technology roadmap will enable your organization to be more efficient with your budget and achieve your business goals more quickly.

Page 19: Leveraging Your CMS for Incredible Digital Experiences

Want to learn more about the tools and partnerships that can help you achieve digital marketing superstar status?

Choosing the Best CMS for Healthcare.

Download our white paper