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Leveraging Technology to Enhance
Medication Management
Kevin M. Ban, MDChief Medical Officer
Dovetail Health
1
Company Overview
• Needham, MA
• Year Founded: 2005
• One-on-one patient interventions
• Deep understanding of patients and physicians
• National network of clinicians
CONFIDENTIAL –DO NOT DISTRIBUTE2
•Medication Reconciliation
•Medication Adherence Barriers
•Medication Safety Screening
•Medication Optimization
•Comprehensive Medication Review
CONFIDENTIAL –DO NOT DISTRIBUTE3
Medication Management Innovation
4
Tech View Of Workflow
Patient Engagement & Intervention
Patient Data Import
Client & Operational Reporting
Communication To PCP & Others
Patient Data Processing
Intake Patients
Enroll And ScheduleAssess
Patients And Plan Care
Collaborateon care plan
follow up
Manage quality
Report outcomes
Program Design & Configuration
75%
22%
3%
Medication Reconciliation
Duplicate
Ommission
No Prescription
48%
17%
16%
7%
5%3%
3% 2%
Other Drug Issues
Medications Education/Counseling
CMS High Risk Meds
Drug-Drug Interaction
No Indication
Medication Dose too High
Medication Regimen Simplified
Medication Expired
Medication Dose too Low
38%
21%
21%
7%
6% 5%1%
Medication Adherence
Intentional Non-adherence
Side Effects
Education
Complicated Dosing
Financial
No Perscription
Accesss Issue
Patient Outreach
Leverage Analytics To Identify Patients, Perform
Intake Process
Clinical Review
CONFIDENTIAL –DO NOT DISTRIBUTE
Dovetail Health Management System (DHMS)
CONFIDENTIAL –DO NOT DISTRIBUTE5
Medication Management Module
CONFIDENTIAL –DO NOT DISTRIBUTE6
Medication Management Module
[CONFIDENTIAL –DO NOT DISTRIBUTE7
Adherence
Safety
Cost Effectiveness
Medication Management Reporting
Meets CMS MTM Requirements:
•Cover Letter
•Medication Action Plan
•Personal Medication List
8 CONFIDENTIAL –DO NOT DISTRIBUTE
Medication Management Reporting
CONFIDENTIAL –DO NOT DISTRIBUTE9
The “Last Mile” of Medication Data
45%
23%
12%
12%
7%
1%
Reasons for Non-Adherence
Patient-Related
Health Care System
Social and Economic
Other
Therapy-Related
Condition-Related
Actionable Analytics in Real-time
Prescribing Trends