Webinar Series

How to Transform your Practice to Drive Revenue &

EfficiencyFeaturing Dr. Cheng Ruan

Webinar Agenda

▶ Intro▶Dr. Cheng Ruan, CEO of Fitter Docs▶Andrew O’Hara, CEO of Chiron Health▶Video visit demo▶Q&A

A Practical Look at Video Visits

About Dr. Ruan

Board Certified Internal Medicine physician in private practice in Katy, Texas.

Empowering patients with the knowledge to optimize their health rather than just

prescribing medication.

Successfully driving business to a new level by leveraging technology and social media. Created physician network, Fitter Docs, LLC,

as a vehicle to help other physicians improve their business and online voice, not

only for their patients but also the world.

www.ruanmd.com

Cheng Ruan, MDPhysician Practice

ConsultantCEO of Fitter Docs, LLC

Intro to Chiron Health

About Andrew

A native of Iowa City, IA, Andy spent the early part of his career as a stock analyst at a Chicago-based investment bank covering

the health IT sector. He started the MBA program at the McCombs School of

Business, but took a leave from the program in October 2013 to found Chiron Health.Andrew O’Hara

Founder & CEO of Chiron Health

Why Offer Video Visits?

1. Generate incremental revenue▶ Convert unpaid patient phone calls into fully billable video

visits▶ Cut no-shows in half (our no-shows are under 5%)

2. Improve clinical outcomes▶ Easier access = better compliance with treatment plans

3. Increase patient satisfaction & retention▶ No time off work, battling traffic, finding parking, and

sitting in a waiting room full of sick people

Patient LeakagePatients are increasingly getting pulled away from their existing doctors and are turning to urgent care centers and on-demand telemedicine services offered by employers

▶ More than 100 new urgent care centers are opening every year in the U.S.

▶ In 2015, 37% of employers offered on-demand telemedicine

Reduce this leakage by offering convenient video visits to your patients

The ‘Big 4’ On-Demand Telemedicine Companies…aka, the bad guys

July 2015Raised $157m

in IPOTotal of

$231.3m in funding

July 2015Raised $63m

Series B roundTotal of

$86.7m in funding

December 2014

Raised $81m Series C round

Total of $128.1m in funding

June 2015Raised $50m in private equity

roundTotal of $73.6m

in funding

Why Chiron Health?

1. Chiron Reimbursement Guarantee®

▶ Full private payer reimbursement, guaranteed.▶ Insurance eligibility rules engine

2. Seamless integration into your EHR▶ Schedule video visits exactly like in-person visits▶ We verify your patients’ insurance and check them in

virtually

3. World-class customer support▶ We have only one job: To ensure you and your patients

have a phenomenal telemedicine experience

96.2%

Overall, how would you rate your telemedicine follow-up experience?

of patients rated good or excellent

95.0%

I received the same quality of care as I do for in-person visits.

of patients agree or strongly agree

90.3%

How would you rate the quality of the

video?

of patients rated good or excellent

Patient Satisfaction…By the numbers

Substantial Revenue

Telemedicine visits per day

Telemedicine visits per month (20

days)

Incremental revenue per month*

1 20 $1,400

2 40 $2,800

3 60 $4,200

4 80 $5,600

5 100 $7,000

*Assumes average reimbursement of $70 for Level 3 office visit (CPT 99213)

Questions?

▶ Questions? Request a demo to see how you can offer convenient video visits in your practice.

Visit: www.chironhealth.com