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Telehealth AppHelping patients to manage their own conditions
Who runs Florence?
Florence was built by Mediaburst in collaboration with Stoke On Trent CCG.
Mediaburst run four SMS products, have over 20 years of SMS experience and sent over 101 million text messages in 2015.
Established in 2000, Mediaburst form a vital link between mobile networks and businesses wanting to communicate via text message.
What is Florence?
Florence, otherwise known as ‘Flo’ brings Telehealth to any patient with a mobile phone.
Florence is a web application and texting service which enables patients to text in their vital statistics using their own mobile phone.
The system helps clinicians develop innovative and practical ways to help patients help themselves.
View Readings on ChartsClinicians manage patients
from the simple web interface. Florence presents
all of the readings on easy-to-read charts.
Get Important AlertsClinicians can set Florence to alert them with an email
or text when patient readings don't look right or show worrying trends.
Collect Patient ReadingsFlorence reminds patients to take their own readings. They use their own mobile
phone from the comfort of their own home.
Administrators can…
Add clinicians and other administrators onto the system
View user groups
View statistics on sent messages and messages remaining
View statistics on clinicians, patients, texts and groups.
Clinicians can…
Add patients
Create protocols
Set patients up on protocols
Edit a protocol’s administrators
View patient readings
Set and receive alerts Send personalised text
messages to patients.
Benefits for patients
Many have reported feeling like they’ve been given their freedom back and have more confidence.
They are more involved in their own healthcare.
It’s easy to use – all they need is a mobile phone!
How Florence is already helping
Cutting down ‘Did Not Attend’ Rates
Nottingham’s Child and Adolescent Psychiatry ADHD Clinic have used Florence to cut down DNA rates from 55% to 0%
How Florence is already helping
Reducing NHS costs
Over 12 million GP appointments are missed each year in the UK, costing the NHS in excess of £162 million per year
How Florence is already helping
Improving patients’ lives
Erin was diagnosed with Diabetes four years ago and after using Florence for six weeks she reduced her long-term blood glucose by a third and her risk of
kidney, cardiovascular and eye problems by 60%.
Chris is a heart failure patient and he says, within using Florence for six weeks it had become a part of his life. He is now able to manage his own care, resulting in
less face-to-face time with his Clinician, meaning less time off work.
Florence has helped one COPD patient reduce their appointments by 71% in the first 12 months of using the system
Florence is already being used for…
Appointment reminders Asthma Blood Glucose COPD Diabetes
Hypertension Medication Reminders Mental Health Issues Pulse Rate Weight Management
Florence’s customers
Nottinghamshire Healthcare NHSFoundation Trust
North Derbyshire Clinical Commissioning Group
Sunderland ClinicalCommissioning Group
NHS Lanarkshire
Newcastle upon Tyne Hospitals NHS Foundation Trust
Coastal Medical Group
South Tyneside NHS Foundation Trust
Shropshire Community Health NHS Trust
North Staffordshire Clinical Commissioning Group
Sandwell and West Birmingham Hospitals NHS Trust
Hywel Dda University Health Board
www.getflorence.co.uk
0161 359 3100
© 2016 Mediaburst. All rights reserved. Mediaburst is a subsidiary of SRCL Limited, a company registered in England and Wales #03226910.
