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Faulty Systems Not Faulty People by Lucian Leape, MD http://www.ehcca.com/presentations/qualitycolloquiu m5/pc_article.pdf

Faulty systems not faulty people

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Page 1: Faulty systems not faulty people

Faulty Systems Not Faulty People by Lucian Leape, MD

http://www.ehcca.com/presentations/qualitycolloquium5/pc_article.pdf